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Best company to boost engagement
What do you like best about the product?
I like how Clever tap supports a growing business with insights
What do you dislike about the product?
This can be overwhelming when you first start using it
What problems is the product solving and how is that benefiting you?
It helps me retain my customers using a single platform, its easy to use as well
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Customer Engagement Superpower for Finance Industry
What do you like best about the product?
The best thing about clevertap is it is very easy to use and there are lots of features available
What do you dislike about the product?
Customer support needs to be enhanced and need quick support
What problems is the product solving and how is that benefiting you?
Analytics are helping to find new segments and also helps to ease the way of engagement
Great Tool for Customer Engagement
What do you like best about the product?
It is really easy to use and has lots of good features. I love how it helps me track what my customers are doing and send them personalized messages at the right time. The dashboard is also very simple to understand
What do you dislike about the product?
The setup was a little tricky at first. Also, the pricing is on the higher side.
What problems is the product solving and how is that benefiting you?
It has helped me reach the right customers at the right time which helped increase customer engagement and loyalty.
Excellent Interface and speed
What do you like best about the product?
Interface and self-explanatory Platform is best.
What do you dislike about the product?
Company Product and CT has not synced well, leading to some restrictions while using the features
What problems is the product solving and how is that benefiting you?
CRM Marketing
Powerful Customer Engagement & Retention Platform
What do you like best about the product?
CleverTap has been a game-changer for our customer engagement and retention strategy. With its advanced segmentation, automated campaigns, and real-time analytics, we can create personalized experiences that keep our users engaged and coming back to our app.
What do you dislike about the product?
The need to depend on developers for certain configurations. A no code approach would make the operations easier.
What problems is the product solving and how is that benefiting you?
User retention and churn reduction
Engage users proactively
Personalization
A/B testing
Engage users proactively
Personalization
A/B testing
Powerful Customer Engagement with CleverTap
What do you like best about the product?
CleverTap is user-friendly interface and has real-time analytics and multiple types of segmentation options. We are able to personalize customer journeys by using data on customer behavior. The predictive analytical features are cutting-edge.
What do you dislike about the product?
In order to setup the more advanced features, some deeper technical integration is required.
What problems is the product solving and how is that benefiting you?
Both customer experience as well as conversion rates are improved with the help of CleverTap. We have seen increased engagement from users driven through campaigns on CleverTap.
Clevertap, the best marketing automation and campaign management tool
What do you like best about the product?
Clevertap is so easy to use with a vast number of features for campaign scheduling and execution. The customer support staff is very helpful and effective. It can also be easily implemented for multi purpose campaigns
What do you dislike about the product?
It can improve its user interface and has scope for improvement
What problems is the product solving and how is that benefiting you?
It helps in conducting marketing campaigns smoothly and efficiently
Clevertap is an effective & user friendly marketing tool
What do you like best about the product?
Clevertap is an easy to use automation tool.
Clevertap can easily be integrated with other softwares and tools.
Their customer support is very helpful and can always quickly resolve issues.
With a vast number of features this is an effective channel communication.
It is easy to implement for marketing campaigns.
Clevertap can easily be integrated with other softwares and tools.
Their customer support is very helpful and can always quickly resolve issues.
With a vast number of features this is an effective channel communication.
It is easy to implement for marketing campaigns.
What do you dislike about the product?
It has scope for improvement in terms of user interface.
The feature for creating cohorts and segments can be improved
The feature for creating cohorts and segments can be improved
What problems is the product solving and how is that benefiting you?
Clevertap helps out with timely execution of marketing campaigns and also provides insightful data which helps in decision making.
Comprehensive Customer Engagement Tool
What do you like best about the product?
CleverTap has one of the powerful capabilities in customer engagement and retention. One of the best part is its comprehensive analytics and engagemnt feature, which provide deep understanding into user jurney and behavior, enabling targeted and personalized automations. The segmentation features help businesses to run tailor made campaigns based on a vast range of attributes.
What do you dislike about the product?
- A little bit complex to use for a new user
- Learning curve - Learning curve for new user is long
- Integrations -Some times the integrations do not work with customized services.
- Learning curve - Learning curve for new user is long
- Integrations -Some times the integrations do not work with customized services.
What problems is the product solving and how is that benefiting you?
- Customer Data: CT helped us in identifying daily visitors, monthly uers.
- User Engagement
- Improved Retention: After using clevertap we have seen an uptick in repeat visits on our mobile app.
- Data-Driven Decision Making: It helped us in identifying the segments which are more important for business growth and where to cut the cost.
- User Engagement
- Improved Retention: After using clevertap we have seen an uptick in repeat visits on our mobile app.
- Data-Driven Decision Making: It helped us in identifying the segments which are more important for business growth and where to cut the cost.
Smoother Journeys, Higher Retention
What do you like best about the product?
CleverTap provides us with the ideal mix of insights and resources for connecting with our users in a more personal manner. Their real-time analytics and flexible segmentation help us understand when and how to engage with various groups of users. Their toolkit for understanding user intent combined with RFM analysis ensures we're almost always talking to the right people at the right time.
What do you dislike about the product?
If you're not a tech whiz, you might find yourself leaning on developers more than you'd like. Adding more intuitive templates and making some features simpler could really help teams get results faster.
What problems is the product solving and how is that benefiting you?
We know from experience that a good problem statement is half a solution, and we always start our work with one specific clear objective in mind: to engage our users with the right content, at the right time, in the right way. In our context, "right" means content that relates well to the users and "informed" actions on our part that drive significant user growth. We've learned that CleverTap helps us do all of this very well. And it doesn't hurt that their dashboard is beautiful and easy to use.
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