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Of the best to lead Mobile Marketing
What do you like best about the product?
It is one of the best Mobile marketing tools I have used in a long period of time. The feature we use the most in my company and the most outstanding one, I believe, is the ability to launch campaigns solely based on the analysis derived from the online and offline data processing of users.
What do you dislike about the product?
When heavy data and large files are used, the processing of flowcharts can be a bit slow and tedious, causing the processes to be delayed a little. In my opinion, it is not something to discard this tool for.
What problems is the product solving and how is that benefiting you?
We use this tool to monitor data from users who access our campaigns and launch them according to the analyses obtained from the registration and order of said data. The program makes it relatively easy and, once fully implemented, it is quite easy to use.
Recommendations to others considering the product:
My biggest recommendation would be to consider implementing this product and investing a little in training to take advantage of each of its features and the ability to customize it, both according to the situation and the reading of analytics as well as the already established trade schedule.
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One tool for product & marketing needs
What do you like best about the product?
I like the fact that Clevertap is comprehensive in its offering both as an analytics solution and customer engagement. So all stake holders right from product / engineering / marketing to leadership end up being users of Clevertap.
What do you dislike about the product?
To harness the true capabilities of the product - Clevertap requires marketing and tech to partner and work together for a proper implementation. So it isn't exactly a trivial project.
What problems is the product solving and how is that benefiting you?
We are looking to reduce customer drop-offs at key on-boarding points with Clevertap. We can see this can be largely automated using Clevertap. For our product team Clevertap opens up a lot of insights on how users are using our product and where the drop-offs are happening.
We also like to reach out to our global customers with different messaging for different countries. That is easy with Clevertap. We also have the ability to target users depending on their status with us. So different customers get different messaging depending on where they are in their usage of our product.
Our users end up being from both web and mobile app, so having a combined profile and view of what these users are doing is very helpful to us. Clevertap does that well.
We also like to reach out to our global customers with different messaging for different countries. That is easy with Clevertap. We also have the ability to target users depending on their status with us. So different customers get different messaging depending on where they are in their usage of our product.
Our users end up being from both web and mobile app, so having a combined profile and view of what these users are doing is very helpful to us. Clevertap does that well.
Recommendations to others considering the product:
Map your requirements and what level of integration would serve these needs well.
Clevertap is a must
What do you like best about the product?
The Smart Campaigns feature is awesome. With that feature, you can just set up push campaigns once and forget about sending push messages to new users, the platform will do it for you. You can set triggers, so once a user does something specific, he will receive an automated message.
What do you dislike about the product?
The only "but" we found on Clevertap is that their dashboard is only available in English. They should add more languages like Spanish, Italian and French at least.
What problems is the product solving and how is that benefiting you?
Because of the huge volume of apps and users that Mobincube has, it used to be imposible to take care of sending customized push messages to all of them in order to keep a good level of loyalty. With Clevertap and its smart campaigns, we just need to configure those campaigns once and then new users will start receiving messages as a reaction of their actions.
Recommendations to others considering the product:
You should definitely give Clevertap a try. It will make your life easier. Even if you think at first that the pricing is high, you will realize that it is much cheaper than having one or two full time employees doing all the work.
Love this tool!
What do you like best about the product?
CleverTap's support makes me love this tool because every question I have, I can reach out to them and their responsiveness if perfect: fast and very explanatory and educative.
What do you dislike about the product?
Sometimes using the tool itself could be a little challenging since I don't have any technical background.
What problems is the product solving and how is that benefiting you?
Reaching out to users in a very timely manner.
All-in-one tool to get actionable insights
What do you like best about the product?
Clevertap is very useful when it comes uncovering deep insights about customers that otherwise would be difficult to analyze. The platform is intuitive and very easy to use. It's extremely valuable to look at the entire journey of customers and identify problem areas.
What do you dislike about the product?
Developer support is needed. Would encourage a more efficient support.
What problems is the product solving and how is that benefiting you?
Helped to identify the users who weren't making any purchases and were still using the app quite often. We could target them with the right message and at the right time. There was an immediate jump in revenue after using the product.
Recommendations to others considering the product:
Decide the data points and assign a dedicated developer during setup. Centralize your customer data in one tool.
CleverTap For the Win!
What do you like best about the product?
Quick to set up and the incredible power you get.
What do you dislike about the product?
The UI could take a little time getting used to. But when an analytics + engagement platform does so much, that's perfectly acceptable.
What problems is the product solving and how is that benefiting you?
1. Getting customers to upgrade their existing offerings
2. Getting customers back
2. Getting customers back
Recommendations to others considering the product:
We looked high & low before choosing this. And it has not disappointed.
Great tool to improve retention
What do you like best about the product?
Ability to send push notifications in real-time and re-engage dormant app users. The granular insights and A/B testing helps a lot to improve conversion rates.
What do you dislike about the product?
More templates provided would be nice to have
What problems is the product solving and how is that benefiting you?
User segmentation and personalizing our campaigns helped us in engaging customers who were drifting away.
Recommendations to others considering the product:
Give more time to the product to see complete and valuable results.
Very intuitive
What do you like best about the product?
I was amazed with how simple and fluidic the user experience is. The UI just talks to you, and you need not be a data scientist or a marketing pro to understand the whats and the hows.
What do you dislike about the product?
Nothing, being extremely honest. Genuinely loved it
What problems is the product solving and how is that benefiting you?
We are trying to re-engage with our customers using means of push and emails.
Effective real-time engagement platform
What do you like best about the product?
The fact that you can view user analytics and engage users in real-time from one single tool. Reduced the hassle of managing multiple tools.
What do you dislike about the product?
Nothing that I can pinpoint. All questions/concerns are addressed quickly.
What problems is the product solving and how is that benefiting you?
Reduced drop-offs and uninstalls.
Recommendations to others considering the product:
Define the events you want to track from the start for smooth onboarding.
Best platform to send campaign to customers
What do you like best about the product?
The best part of this platform is the campaign, you can set it as per your necessity and forget everything, it will work on schedule also.
This helps a lot in user engagement, and we can send push notifications according to different events
This helps a lot in user engagement, and we can send push notifications according to different events
What do you dislike about the product?
Nothing as of now, but I could suggest please create a walkthrough video which can help users and a PHP package
What problems is the product solving and how is that benefiting you?
Uninstall and If user visit some page and comes back without buying, we can send push to customers
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