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Reviews from AWS Marketplace

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External reviews

5,622 reviews
from G2

External reviews are not included in the AWS star rating for the product.


    Information Technology and Services

Recommendation for Hootsuite (Positive)

  • April 22, 2025
  • Review verified by G2

What do you like best about the product?
I like the social listening tools and seeing more analytics
What do you dislike about the product?
It's confusing to figure out, make it more user-friendly to those with minimal marketing experience.
What problems is the product solving and how is that benefiting you?
Understand what consumers are saying about my products and others in my industry.


    Media Production

Conditions inside automations are not ideal but better than other apps we have used

  • April 21, 2025
  • Review provided by G2

What do you like best about the product?
Helps our team to manage several social media accounts and get all comments and DM's answered.
Can apply tags based off conditions set in the system.
Customer Support team can easily locate specific users across social media platforms
Can use it every day with little to no error.
What do you dislike about the product?
The ability to tag content is nice but it would be even better if we could tag based off Ai analyzed reasons.
Having to pay extra for satisfaction analysis
What problems is the product solving and how is that benefiting you?
It is solving our ability to communicate quickly with our customers. The ability to filter into specific channels and types of replies speeds up our first response time.


    Monique P.

Streamlined

  • April 21, 2025
  • Review verified by G2

What do you like best about the product?
Hootsuite has been amazing for streamlining our social media across all of our channels allowing me to schedule well in advance. The AI has been a great addition with to and verbiage when needed. I use it and check it daily along with the analytics sections. I have been in contact with customer support about new services offered.
What do you dislike about the product?
I dislike the fact that you have to upgrade your account significantly to get certain reports in Hootsuite. We are a small nonprofit hospital that only has 2 employees in their marketing and community awareness department so it isn't cost effect to upgrade even though having some of the extra reports for our small organization would be beneficial.
What problems is the product solving and how is that benefiting you?
It helped me make our account a non-profit account so that our small non-profit hospital could save financially.


    Geo S.

Efficient social media management platform with great scheduling tools

  • April 21, 2025
  • Review verified by G2

What do you like best about the product?
I like the ability to manage multiple social media accounts in one place. The scheduling tool is particularly helpful for planning content in advance, and the user interface is intuitive and easy to navigate. It saves me a ton of time by automating posts across platforms like Twitter, LinkedIn, and Facebook.
What do you dislike about the product?
Some of the best features are only available in the more expensive plans, which may be limiting for small businesses or solo users. Additionally, the analytics dashboard could be more customizable to suit specific campaign goals. At times, the mobile app feels a bit laggy compared to the desktop version.
What problems is the product solving and how is that benefiting you?
Hootsuite helps centralize and streamline our social media efforts by allowing us to manage multiple accounts in one place. It reduces the time spent manually posting content and provides valuable analytics that help shape our content strategy. It also makes it easier for our team to collaborate on campaigns with scheduled drafts and shared calendars.


    Non-Profit Organization Management

Great product if you have time to dedicate to all the features

  • April 21, 2025
  • Review verified by G2

What do you like best about the product?
This is an all-in-one tool, so you don't need to pay for multiple platforms.
What do you dislike about the product?
The calendar feature for scheduling content does not have some very basic features that are included on other platforms.
What problems is the product solving and how is that benefiting you?
Hootsuite provides a great one-stop-shop for managing our organic social media posts across multiple platforms. It is an amazing solution for community management.


    Alfred A.

Hootsuite review

  • April 21, 2025
  • Review verified by G2

What do you like best about the product?
Hootsuite is a good way to teach how to market stuff
What do you dislike about the product?
I dislike how it takes a while to loadvn
What problems is the product solving and how is that benefiting you?
It is solving my social media advertising problem


    Zaid Y.

Very good

  • April 21, 2025
  • Review provided by G2

What do you like best about the product?
Ai , and the analytics and the automatic posting
What do you dislike about the product?
reel covers i can only choose up to 5 photos only
What problems is the product solving and how is that benefiting you?
it is helping me in advertising , cause i cant do it alone without the tool


    Higher Education

Hootsuite has been a good platform to schedule the posts

  • April 21, 2025
  • Review provided by G2

What do you like best about the product?
Post Scheduling has been the most promising feature of this platform
What do you dislike about the product?
Doesn't support all the platforms it needs to support all the platforms
What problems is the product solving and how is that benefiting you?
Hootsuite helped me and my team to streamline our process, now we can easily plan and schedule our posts for our center.


    Erika Z.

Hootsuite review

  • April 20, 2025
  • Review verified by G2

What do you like best about the product?
I am able to see how well my content is doing, Ease of use, great customer support.
What do you dislike about the product?
Limited AI features, Doesn't support bluesky yet.
What problems is the product solving and how is that benefiting you?
It is helping me get content out at the right time.


    Maria Z.

Very usefull and well structured platform with great usability features.

  • April 20, 2025
  • Review verified by G2

What do you like best about the product?
Platform walks you step by step and is suitable as well for beginners.
What do you dislike about the product?
I have not discovered yet any significant weak points worth mentioning.
What problems is the product solving and how is that benefiting you?
allowing to create and schedule my content and manage my content across my social media channels.