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Best social media channel management tool
What do you like best about the product?
The suggestions for content and advanced scheduling for multiple accounts at once make it easy to use. Hootsuite also provides training to be able to up-to-date on social media marketing best practices.
What do you dislike about the product?
The additional reporting are a pay as you go fee rather than simply including them in the monthly fee.
What problems is the product solving and how is that benefiting you?
We are able to monitor all social channels for several businesses in one place allowing us to stay connected to customers and respond quickly to both positive and negative comments and posts.
Recommendations to others considering the product:
The pro level plan is definitely worth it.
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Hootsuite User Review
What do you like best about the product?
I love that I can schedule social media posts ahead of time with Hootsuite and that I have the option to receive an email when the posts are sent.
What do you dislike about the product?
Every now and again my posts don't push out to my social media networks.
What problems is the product solving and how is that benefiting you?
I no longer have to be attached to my social media accounts as I schedule most of my posts ahead of time. Very convenient and a total time saver!
Recommendations to others considering the product:
N/A
HootSuite saves the day!
What do you like best about the product?
HootSuite makes scheduling social media content super easy. The Link shortener works within the dash and helps you save precious characters in tweets. Great for collaboration. Easy to use content calendar/manager.
What do you dislike about the product?
Analytics need some work. They are good, but some of the bigger platforms offer more in-depth insights. Occasional hiccups with posts going live.
What problems is the product solving and how is that benefiting you?
Easy to collaborate. Free accounts. Manage social media and content easily.
Recommendations to others considering the product:
Start out with the free level before moving up, unless you absolutely need the enterprise level. The offer training and even have a social media academy, which is very helpful to beginners.
Great Time Saver!
What do you like best about the product?
It's so easy to schedule a whole month of social media post in just one day. It's such a lifesaver, and gives me a lot of peace of mind knowing that it's finished. I can also add in posts, move posts, and delete posts in advance if something comes up. It's a fairly usable dashboard, and the streams make it easy to check that everything has posted on time, that the photos are all there, and that my media platforms are all consistent.
What do you dislike about the product?
The dashboard is fairly usable, but when I hover over anything in left column, there are so many pop ups that I can't see anything around it. The app, which I have on my phone to publish to Instagram, is a bit tricky sometimes. If I'm scheduling a post through the app, the 'send' and 'schedule' icons are really close together, and a couple of times I've ended up sending out a post that I meant to schedule for a later time.
What problems is the product solving and how is that benefiting you?
I'm able to create and present a consistent and streamlined promotional campaign across multiple social platforms at once. I don't have to be tied to my desktop; I can post Insta posts on the weekends from my phone with a quick reminder. Hoosuite lets me have complete control over what gets posted, and when. I am also saving time by being able to upload and schedule a month's worth of post in one day. It frees me up to complete other tasks!
Recommendations to others considering the product:
Definitely worth a try. The free program includes three social platforms, which is plenty for a company (or person) just starting to create a social media campaign or branding campaign. It may feel a little clunky at first, but after a test post, everything is pretty clear. There is also a good help section onboard, and Hootsuite is popular enough that you can get additional help via the internet at large. You're not going to risk anything by trying it, but you will get a major reward.
Very convenient and easy to use
What do you like best about the product?
The ease of scheduling social media posts.
What do you dislike about the product?
I wish there was a way to schedule shared posts.
What problems is the product solving and how is that benefiting you?
Increasing social media presence and activity by being able to schedule posts ahead of time.
Social Media Management
What do you like best about the product?
It is a very easy product to use. I manage multiple social media accounts (twitter, Instagram, and Facebook) and it is very convenient to have all the feeds in the same place.
What do you dislike about the product?
I manager numerous Facebook, twitter and insta accounts and I am paranoid of posting the wrong thing in the wrong feed.
What problems is the product solving and how is that benefiting you?
I am managing the social media accounts for several different locations. The benefits are having everything in one place so you don't have to log in and out of numerous accounts.
Hootsuite review
What do you like best about the product?
I like how you can manage several different social media accounts on one platform.
What do you dislike about the product?
The layout of the program can be intimidating to use because it is very busy and a little overwhelming.
What problems is the product solving and how is that benefiting you?
It is very useful to be able to monitor different social media accounts for clients on one platform.
Recommendations to others considering the product:
I would recommend setting up all social media accounts on this platform so you remain consistent in your messaging.
Solves for Basic Scheduling & Monitoring
What do you like best about the product?
Low cost! Easy to use, I really like the TEAM feature. It's also awesome how they've been adding more networks (Instagram, YouTube) and features (Feature LinkedIn Image)
What do you dislike about the product?
I've always found their reporting to be somewhat lacking - so it's frustrating to me how they do the credits to get reports because they never are that great.
What problems is the product solving and how is that benefiting you?
Ability to monitor for Twitter mentions, scheduled Tweets & LinkedIn updates.
Recommendations to others considering the product:
It's definitely a low cost tool, but it's good for the basics. I've used it in the past even for some basic customer care & response routing. That workflow could be a little smoother & more obvious, but again, it's cheap! It's great that they keep adding new networks and functionality, and I hope they continue to do that!
Great tool tfor business account scheduling and publishing!
What do you like best about the product?
I like that it's a separate app on my phone that I can use to schedule and post tweets for my company (and boss) and not fear accidentally posting to my own account or vice versa!
What do you dislike about the product?
The latest changes to the scheduling interface were pretty confusing.
What problems is the product solving and how is that benefiting you?
I use it to schedule and publish company and management tweets without having to fear accidentally posting to the wrong account.
Great for scheduling content and high level monitoring
What do you like best about the product?
This tool is great for scheduling content to post while you are unable to. It even recommends the top times to post using Twitter analytics and based on your follower activity.
The interface allows you to easily switch back and forth between Twitter, LinkedIn, Google Plus, Facebook and even Instagram.
The interface allows you to easily switch back and forth between Twitter, LinkedIn, Google Plus, Facebook and even Instagram.
What do you dislike about the product?
If you use it for monitoring, the user interface isn't great. Similar to tweetdeck, this is a sidescrolling platform. It can get a little annoying having to sidescroll through all of your searches.
What problems is the product solving and how is that benefiting you?
Scheduling content during off hours, identifying influencers and curating content.
Recommendations to others considering the product:
If you need an inexpensive solution for scheduling content, Hootsuite is definitely a good way to go. It's better than Tweetdeck in it can do more than just Twitter. The $9.99/month pro option isn't bad, either.
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