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Good platform
What do you like best about the product?
Billing system is good with invoice settlement
What do you dislike about the product?
Running reports and pulling objects from zuora to Salesforce is difficult. Rest is good
What problems is the product solving and how is that benefiting you?
Billing is easy and saving time.
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The Intelligent and less complex system for subscription management
What do you like best about the product?
It supports billing in multiple currencies.
What do you dislike about the product?
Poor User Interface. Loat Time is very slow.
What problems is the product solving and how is that benefiting you?
The entire Quote-to-Cash process is benefitted by Zuora. We also track subscriptions in a better way via Zuora.
Best
What do you like best about the product?
Enhancing Subscription based business models
What do you dislike about the product?
There is a little bit problem in integration system
What problems is the product solving and how is that benefiting you?
Customer account related and payments related
Recommendations to others considering the product:
Use zuora for subscription based model billing and for revenue
Its a good platform for subscription management and has evolved very fast in last few years
What do you like best about the product?
The object model and compatibility with Other systems like Salesforce.
What do you dislike about the product?
The client support and knowledge and skills of support and consulting staff require improvement.
What problems is the product solving and how is that benefiting you?
Subscription business for the print and digital magazines is our business area. We liked the way the invoicing, payment and reporting are being done.
Zuora Subscription billing
What do you like best about the product?
Zuora Billing Workflows
Zuora CPQ
Zuora Revenue Recognition REVPRO
Zuora CPQ
Zuora Revenue Recognition REVPRO
What do you dislike about the product?
Nothing as such. Should have more out of the box integrations
What problems is the product solving and how is that benefiting you?
Subscription billing and Invoicing.
Zuora Review
What do you like best about the product?
Zuora excels at owning the subscription market.
What do you dislike about the product?
IMP is v difficult but totally worth it.
What problems is the product solving and how is that benefiting you?
Solved the problem of manual accounting. Automating everything from order to revenue recognition.
Zuora Developer
What do you like best about the product?
ZUORA billing,Zuora API ,Zuora Workflow, Reporting
What do you dislike about the product?
Finanace, Marketplace, Subscription and Amendment
What problems is the product solving and how is that benefiting you?
Subscriptional Billing,Data flow,Zoql
Zuora - lifeline of Subscription business
What do you like best about the product?
The UI in zuora is easy for new users and very good features
What do you dislike about the product?
Need to be more configurable customizable
What problems is the product solving and how is that benefiting you?
Legacy business migration and its central sandbox gives a chance to work with production type environment
Expensive but comprehensive
What do you like best about the product?
Simplifies complex budgeting. Easy to keep track of subscriptions and customer transactional data. Integrates really well with Salesforce CRM data.
What do you dislike about the product?
Limited capacity for one off or single paying customers. Zuora is very overpriced if your pricing model is simple.
What problems is the product solving and how is that benefiting you?
Accounting team can work faster with the sales team.
Recommendations to others considering the product:
If your licensing is complex, zuora is a really good idea
Enables your flexibility
What do you like best about the product?
The ease of being able to utilize this product is truly the best thing about it. I like how it lets you manage the opportunity and see where the deal stands. It measures the financial impact and gives a look at the overall business. It works great for when you are testing out pricing plans and don't know what the effect will be. It is a solution that helps upscale the entire business and great customer service when you need it. It workes great when we had changes to billing frequences and wanted to create a usage model to see how it is supported with this product.
What do you dislike about the product?
I don't like that only certain representatives know how to utilize this product. It could be more user-friendly to anyone that is wanting insights on where the account is. If you can ensure training is available for everyone in the department regardless of whether they use it daily or not. It will help with everyone knowing how to read the dashboard and what they are looking for.
What problems is the product solving and how is that benefiting you?
We are currently utilizing this to close new deals and have everything in one place regarding our opportunities. It allows us to make changes quickly. It helps with all of the ecosystem. From the first initial sale to creating change orders, to making changes in the system, to creating invoices, to collecting payments. It is a one stop shop essenitailly.
Recommendations to others considering the product:
It allows you to have a complete look at new business deals, upsells, renewals, and anything that the company is measuring. It's all one system and helps with managing revenue for the business. It syncs all of the accounts and procut catelog. It gives you complete subsriber visability and allows flexibility in pricing with line items. Track and mange every change throughout the subscription lifecycle. Plus let the customer pay their bills any way that they want.
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