What do you like best about the product?

Setting the technology aside (which is fantastic, btw) we were looking for a long term, strategic partner to help us grow our Observability practices. Coralogix has stepped into that role in a huge way, and we are just starting our journey.

As we have onboarded, migrated from a previous provider, consolidated multiple tools to one open source standard with no vendor lock in, oriented teams, provided training & webinars, and technical expertise all the way to "hands on keyboard" -- the relationship has been amazing.

We are on the fast track to unlocking Business Value from Observability practices, and in a world where ROI is all that matters, we can't wait for what's next.

What do you dislike about the product?

Our challenges have not been with Coralogix, they have been with some of the capabilities of OTEL. With that being said, the open source nature of the OTEL community allowed us to raise our concerns and those concerns were met with the desire to "find it and fix it". We will run into issues like this and it's great to get them solved by the owners of the product.

There sure is something to be said about the community approach to software development.

What problems is the product solving and how is that benefiting you?

No one cares about Observability — this was a conversation I had. What businesses do care about is how we can better our customers' bottom line and experience. By ensuring our Observability practices are built around the customer experience we can strengthen reliability and protect uptime, focusing always on the customer. Coralogix enables us to do that.