A very good product with a great support team
What do you like best about the product?
The responsiveness of the support team and the ability to speak to real people about issues you may be having. The product has great functionality and enables quick wins in terms of integrating to our systems
What do you dislike about the product?
Release process is usually smooth but there have been some "undocumented" gotchas. But team helped to resolve.
What problems is the product solving and how is that benefiting you?
Ability to connect to all the major LLM platforms for embedding as well as genai without needed additional frameworks where the use cases are simple. Well supported by the other frameworks for more complex cases.
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