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Helpful Tool for Organizing
What do you like best about the product?
Good program for accessing via desktop or on mobile from anywhere
Thankful for the live training sessions offered and the on demand resources - new user to the program in the last month
Thankful for the live training sessions offered and the on demand resources - new user to the program in the last month
What do you dislike about the product?
Wish that training sessions (live) are offered more often at more central times (early mornings can be hard to attend based on time zone)
What problems is the product solving and how is that benefiting you?
Project Management - keeping tasks in one central place, tracking any history of what was done on a task for future use/review
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Flexible to almost any use case
What do you like best about the product?
Asana can help cut down on the duplicated work, and all the issues that come along with duplicate work. We've removed a lot of potential copy and paste issues by migrating more of our work and documentation into Asana. This increase of accountability has helped us work as a tighter and more strategic team.
The education sets you up for success when planning how your system will work, function and integrate. There are a bunch of classes but the intro classes are the most important for your system admins (and users) to take so they really understand the value of the system.
I'm hoping they will launch a way to integrate AI notetakers from Zoom meetings into the notes on projects. This will exponentially streamline work. Right now, we're just copy and pasting from our AI notetakers. I'm sure they will get to that soon though.
The education sets you up for success when planning how your system will work, function and integrate. There are a bunch of classes but the intro classes are the most important for your system admins (and users) to take so they really understand the value of the system.
I'm hoping they will launch a way to integrate AI notetakers from Zoom meetings into the notes on projects. This will exponentially streamline work. Right now, we're just copy and pasting from our AI notetakers. I'm sure they will get to that soon though.
What do you dislike about the product?
Two biggest complaints - plan break down and customer support.
How much you can utilize a single feature stretches across multiple membership plans. You're teased in at a lower plan, but cannot use all of it. To fully utilize some of the features, you have the most expensive plan. They teach the courses like this as well - you will go to learn how to do something that you know starts in your plan, but they show you features across the most expensive plan - which is not helpful at all if you don't have it.
Unfortunately, you have to be self taught and very independent to use this software. Their customer support is embarrassingly bad - they will send you links to 50 second videos that do nothing to answer your question and their support documentation is equally as useless. The best answers come from youtube accounts of Asana consultants. But then you will need to pay ample extra funds to get their support in solving the issue. I've given up on getting answers from the support team before I end up getting the answers I need - and that is NOT a good situation.
How much you can utilize a single feature stretches across multiple membership plans. You're teased in at a lower plan, but cannot use all of it. To fully utilize some of the features, you have the most expensive plan. They teach the courses like this as well - you will go to learn how to do something that you know starts in your plan, but they show you features across the most expensive plan - which is not helpful at all if you don't have it.
Unfortunately, you have to be self taught and very independent to use this software. Their customer support is embarrassingly bad - they will send you links to 50 second videos that do nothing to answer your question and their support documentation is equally as useless. The best answers come from youtube accounts of Asana consultants. But then you will need to pay ample extra funds to get their support in solving the issue. I've given up on getting answers from the support team before I end up getting the answers I need - and that is NOT a good situation.
What problems is the product solving and how is that benefiting you?
We are able to manage our projects and people in one platform, allowing us to tie their performance to their actual work.
2025 Started with Broken Promises & Broken Support from Asana
What do you like best about the product?
before 2025 It was better option to use.
What do you dislike about the product?
I’ve been an Asana user for years and recently migrated my team from ClickUp, expecting a smoother experience. Unfortunately, it’s been frustrating from the start.
After our trial ended, our entire project panel was locked, with no clear notice or fallback option. We couldn’t access anything, not even to remove paid features. This brought our entire workflow to a halt.
To make things worse, Asana's support team was unaware of how or where I could apply my coupon code. I was misdirected multiple times, and despite 4+ days of follow-ups, the issue is still unresolved.
It honestly feels like the system is built to force upgrades, rather than offer a fair transition or helpful guidance.
If Asana doesn’t intend to support early-stage teams or startups, it shouldn't market that it does. The experience was not just inconvenient—it was damaging to our business operations.
We expected better. A project management tool should help you grow, not block your team when you need it most.
After our trial ended, our entire project panel was locked, with no clear notice or fallback option. We couldn’t access anything, not even to remove paid features. This brought our entire workflow to a halt.
To make things worse, Asana's support team was unaware of how or where I could apply my coupon code. I was misdirected multiple times, and despite 4+ days of follow-ups, the issue is still unresolved.
It honestly feels like the system is built to force upgrades, rather than offer a fair transition or helpful guidance.
If Asana doesn’t intend to support early-stage teams or startups, it shouldn't market that it does. The experience was not just inconvenient—it was damaging to our business operations.
We expected better. A project management tool should help you grow, not block your team when you need it most.
What problems is the product solving and how is that benefiting you?
None
Using Asana for Years + Love It
What do you like best about the product?
I like that it's worked well for us when we first started using the free plan and over the last several years as our team grew, we added users and incorporated the additional functionality from Asana. It's been flexible as staff, client mix and projects change.
It's easy to use, as we onboard new employees, they catch on to it quickly.
And, we use it every day. Asana is one of the core tools our team has in our tech stack
It's easy to use, as we onboard new employees, they catch on to it quickly.
And, we use it every day. Asana is one of the core tools our team has in our tech stack
What do you dislike about the product?
Time tracking in any package seems to be a challenge. We had the much higher package with portfolios and workload, but time tracking and reporting - mostly reporting - did not for us to bill clients accurately or have a clear vision of capacity.
What problems is the product solving and how is that benefiting you?
Keeping all clients and their projects on track.
Understanding what our individual tasks are, how we communicate with each other.
Understanding what our individual tasks are, how we communicate with each other.
Great for team organization!
What do you like best about the product?
The ability to have one place where everyone on our team can look to see what is happening on any given day.
What do you dislike about the product?
Template creation can be hard because it doesn't show all the subtasks.
What problems is the product solving and how is that benefiting you?
Consolidation of tasks, review comments, etc.
Asana Review for GiveMN
What do you like best about the product?
Clear Task Ownership & Deadlines: Asana makes it easy to assign tasks, set due dates, and create subtasks, which keeps everyone accountable and ensures we’re moving forward on time-sensitive work.
Customizable Project Views: Whether we’re planning a comms calendar or managing a major fundraising initiative, we can switch between Kanban boards, calendars, and lists based on what works best for our team.
Collaboration & Transparency: Conversations stay connected to the work. Having comments, attachments, and updates all in one place helps reduce email clutter and keeps the team on the same page.
Templates: We’ve created reusable templates for campaigns and reporting cycles, which save time and help standardize workflows across the organization.
Customizable Project Views: Whether we’re planning a comms calendar or managing a major fundraising initiative, we can switch between Kanban boards, calendars, and lists based on what works best for our team.
Collaboration & Transparency: Conversations stay connected to the work. Having comments, attachments, and updates all in one place helps reduce email clutter and keeps the team on the same page.
Templates: We’ve created reusable templates for campaigns and reporting cycles, which save time and help standardize workflows across the organization.
What do you dislike about the product?
Notification Overload: It’s easy to get buried in Asana notifications, especially when working across multiple projects. This can be overwhelming and lead to missed priorities unless team members are proactive about customizing their settings.
Overcomplexity for Small Teams: Sometimes, Asana can feel like using a sledgehammer to push in a thumbtack, especially for smaller or one-off projects. It can take more time to set up a workflow than to just complete the task.
Limited Reporting Without Paid Tier: While the basic version is robust, the more advanced reporting dashboards and features we’d love to use for strategic insights are behind a paywall. That’s a consideration for nonprofits trying to stay lean.
Overcomplexity for Small Teams: Sometimes, Asana can feel like using a sledgehammer to push in a thumbtack, especially for smaller or one-off projects. It can take more time to set up a workflow than to just complete the task.
Limited Reporting Without Paid Tier: While the basic version is robust, the more advanced reporting dashboards and features we’d love to use for strategic insights are behind a paywall. That’s a consideration for nonprofits trying to stay lean.
What problems is the product solving and how is that benefiting you?
We aren't in the same place so being able to manage products from various spaces and places is so important.
Asana has been a game changer for our team!
What do you like best about the product?
Task organization, templates, collaboration and custom views.
What do you dislike about the product?
Advanced features are paid, limited customization on fields, and notification overload (this is so frustrating).
What problems is the product solving and how is that benefiting you?
Tasks falling through cracks, who is doing what, and tracking progress.
Great for Task Tracking & Organization!
What do you like best about the product?
It's a great tool to stay organized and track progress of tasks and projects with your whole team. Keep things structured and up to date. Love that you can communicate everything right in the platform.
What do you dislike about the product?
That there is no undo button incase you delete or mark a task done on accident.
What problems is the product solving and how is that benefiting you?
Keeping things structured and organized and on time.
Asana Experience
What do you like best about the product?
I like the user friendly feel and the way it easily organizes tasks. This makes meetings very efficient to know what the status of tasks are. There are a lot of ways to customize the board that makes it effective for departments to understand where things are and who is working on certain items.
What do you dislike about the product?
I haven't found anything that I really dislike about this platform
What problems is the product solving and how is that benefiting you?
In Marketing - Asana helps keeps track of tasks. It also allows us to share the board with guest users to include our marketing agency we partner with. Asana helps us keep everything in one place from goals to action items and even meeting agendas. It's a great source for all open and closed marketing tasks.
In Sales - Asana helps them keep track of leads coming in through web and calls, quotes that need to go out, and what projects have had shipped products.
In Sales - Asana helps them keep track of leads coming in through web and calls, quotes that need to go out, and what projects have had shipped products.
Love the Workflows
What do you like best about the product?
love how useful it is to run workflows and automations, they make sure everything gets done in a timely manner and nothing is forgotten along the way.
What do you dislike about the product?
Wish that task count could be used for goal tracking. Wish custom fields on subtasks could trigger custom fields on main tasks.
What problems is the product solving and how is that benefiting you?
Ownership and tracking to efficiency of the team.
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