What do you like best about the product?

Ease of integration through plug-and-play connectors which requires minimal declarative JSON/YAML configuration.
KrakenD delivers flexible protocol support, it natively understands HTTP/HTTPS, gRPC, WebSockets.
KrakenD API Gateway supports numerous official plugins (rate limiting, circuit breakers, throttling, etc), and they are easy to integrate and configure.
Customer Support is top class, we've received best support from both technical and management teams of KrakenD. Also, documentation quality excels.

What do you dislike about the product?

As of now, we haven't noticed things we dislike about KrakenD APIG ateway

What problems is the product solving and how is that benefiting you?

Standardizing Security and Access Control
Reducing client complexity by allowing to define a single endpoint that fans out to multiple backend services, merge their responses and return an unified payload.
Improving performance and scalability by reducing the redundant calls to downstream services.