Sign in
Categories
Your Saved List Become a Channel Partner Sell in AWS Marketplace HAQM Web Services Home Help

Zoom

Zoom Communications, Inc. | 1

Reviews from AWS Marketplace

0 AWS reviews
  • 5 star
    0
  • 4 star
    0
  • 3 star
    0
  • 2 star
    0
  • 1 star
    0

External reviews

9,995 reviews
from G2

External reviews are not included in the AWS star rating for the product.


    Rich C.

Excellent collaboration software and VoIP service

  • May 28, 2025
  • Review verified by G2

What do you like best about the product?
The newly implemented collaboration features rival competing products from Slack and Microsoft. We actually switched from Slack to Zoom because most of the same features were included in Zoom Workplace. Since our people were already used to Zoom Phone, adoption of Zoom Workplace has been significantly better than it was when we rolled out Slack. The actual implementation of Workplace was effortless on our part since we were an existing Zoom Phone customer. The Workplace features were simply rolled into an updated version of the Phone client and just started working for our people after the upgrade.
What do you dislike about the product?
Nothing. It does what we need and then some with very little fuss or attention from IT required.
What problems is the product solving and how is that benefiting you?
The biggest problems it has solved for us revolve around meetings. The AI meeting assistants make followups and note-taking so incredibly easy, ensuring that nothing gets lost in the shuffle. We use the UCaaS features as our main phone system and that has allowed us to completely abandon the local telco and the problems they created. Maintaining phones, lines, and accounts is super easy. The screen sharing and screen capture have made remote IT support more possible for our IT department.


    Rodrigo A.

Good alternative

  • May 28, 2025
  • Review verified by G2

What do you like best about the product?
Zoom has the largest number of features and the capacity to have many rooms in a call. This makes its frequency of use very high, and it is easy to use and integrate into workflows.
What do you dislike about the product?
It's not easy to implement; there are a lot of features, but they seem clunky or hard to use. It gets slow when turning the camera with video effects, and the transcription is not accurate. Customer Support is regular not great
What problems is the product solving and how is that benefiting you?
Gather an agenda and next steps after the meetings.


    Computer Networking

Necessary Tool for Todays World but could be better

  • May 28, 2025
  • Review provided by G2

What do you like best about the product?
Ability to set up your own host session.
What do you dislike about the product?
People having to install Zoom themselves to participate even in view only.
What problems is the product solving and how is that benefiting you?
Meeting with clients remotely without having to travel there and back.


    Transportation/Trucking/Railroad

Zoom Workspace is easy to use

  • May 28, 2025
  • Review verified by G2

What do you like best about the product?
It is very easy to have an ad hoc meeting with Zoom Workplace
What do you dislike about the product?
The only downside to Zoom Workplace is I have the free account and it times out at 40 minutes. Make sure you get the paid account if you intend to use it often
What problems is the product solving and how is that benefiting you?
I use Zoom to demonstrate DMS processes with remote workers


    Girish R.

This phrase seems to be a fragment or a title. It suggests a topic or area that is adaptable or versatile for communication purposes. Without additional context, it's challenging to provide a precise translation, but it implies a space or method that allows for effective exchange of information.

  • May 28, 2025
  • Review provided by G2

What do you like best about the product?
The best aspect of the application is that it provides a dynamic user experience and extensive support for better long-term meetings, automated recording, and improved usability for users to set up meetings over time.
What do you dislike about the product?
The main complaint about the application is that its features are mostly limited to premium users, and customer usability is not enhanced with more features.
What problems is the product solving and how is that benefiting you?
The main issue was the communication with clients from distant regions, so people usually used instant emails and messaging, which were not able to solve immediate problems. Now, it is solving different problems in a small amount of time.


    Camilo M.

Excellent unified communications tool

  • May 28, 2025
  • Review verified by G2

What do you like best about the product?
I really like how easy the tool is to use. it's very visually friendly and intuitive
What do you dislike about the product?
the short time limit for unpaid accounts
What problems is the product solving and how is that benefiting you?
the biggest advantage is that it solved communication for all of us who work remotely


    Aldis C.

Best app for all type of work related to calling and texting as well as meetings

  • May 28, 2025
  • Review verified by G2

What do you like best about the product?
Zoom Workplace is one of the easiest apps I have used during my work experience. It provides easy calling and texting features. Furthermore, it does not have lag problems like other apps and has clear and smooth calling and meetings. It's easy to implement your workforce and get things done accordingly. It has best customer support. Also it's easy interface provides the user to use it frequently as well as it give easy integration.
What do you dislike about the product?
There is nothing to dislike about Zoom Workplace, but sometimes it takes time to open the application.
What problems is the product solving and how is that benefiting you?
Zoom Workplace effectively solves many workplace communication problems with the merger of messaging, phone, and meetings under one easy-to-use platform; it streamlines team collaboration. The best advantage to me has been the reliability and quality of video conferences and telephone calls. It also removes the need to toggle between applications, which reduces time and interferes less with workflow. Overall, it has greatly facilitated team connectivity and productivity.


    SAI P.

Well deserved app for video call

  • May 28, 2025
  • Review verified by G2

What do you like best about the product?
Simple yet comfortable and makes even super usable
What do you dislike about the product?
Nothing as of now I didn't see anything now
What problems is the product solving and how is that benefiting you?
Faster than any other apps


    Financial Services

Great to use for outside meetings

  • May 28, 2025
  • Review provided by G2

What do you like best about the product?
Ease of using with individuals outside the company
What do you dislike about the product?
Overall that it is not integrated more - we use Teams for internal a lot
What problems is the product solving and how is that benefiting you?
It helps us connect with individuals outside of the company for video conferencing


    Arun K.

Best Meeting Platform With AI

  • May 28, 2025
  • Review provided by G2

What do you like best about the product?
It is easy to navigate for both hosts and participants, with clear controls and layout. And it has AI capability which speech to text. Good for notes.
What do you dislike about the product?
It has limited time like around 30 min or something, it shroud be greater than 30 .
What problems is the product solving and how is that benefiting you?
Smart background noise suppression, meeting summaries, and transcription tools save time and boost productivity.