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Zoom

Zoom Communications, Inc. | 1

Reviews from AWS Marketplace

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External reviews

9,995 reviews
from G2

External reviews are not included in the AWS star rating for the product.


    Entertainment

Great for Team Meetings

  • May 16, 2025
  • Review provided by G2

What do you like best about the product?
Zoom makes team meetings super easy. I love the breakout rooms for small group discussions, and screen sharing is a breeze. It just works, even with big groups
What do you dislike about the product?
Sometimes it’s a bit glitchy (doesn`t connect well with Outlook). Also, some cool features are only available on the expensive plans.
What problems is the product solving and how is that benefiting you?
Zoom Workplace makes it super easy to bring teams together, even when everyone is working remotely. It solves the problem of coordinating meetings, running webinars, and collaborating without the usual technical headaches. This means faster decisions, better teamwork, and less time wasted on setup


    Zeyan A.

Zoom best professional video conferencing software

  • May 16, 2025
  • Review verified by G2

What do you like best about the product?
It has many features that google meet doesnt have or any other leading conpany has
What do you dislike about the product?
Just that it needs intial installation and login
What problems is the product solving and how is that benefiting you?
It helps with reminder, ai assistants


    Riza .

Zoomtastic

  • May 15, 2025
  • Review provided by G2

What do you like best about the product?
nown for reliable performance, even on low bandwidth.

Features like background noise suppression, HD video, and speaker tracking enhance experience
What do you dislike about the product?
Just the lagging part where if the internet slows down it makes it harder to reach others
What problems is the product solving and how is that benefiting you?
nothing really that is outstanding to me personally


    Law Practice

Zoom! The best video confence app

  • May 14, 2025
  • Review verified by G2

What do you like best about the product?
Easy to use, a lot of meetings options. I use zoom for all my meetings.
What do you dislike about the product?
The option to integrate with other tools, we should have that option
What problems is the product solving and how is that benefiting you?
Video conferencing and helps me communicate between my coworkers


    Information Technology and Services

Great product, UI can be improved

  • May 13, 2025
  • Review provided by G2

What do you like best about the product?
It's not overly complicated to use and never had an issue with support.
What do you dislike about the product?
The settings are pretty hidden away. Usually takes a while to find what I need.
What problems is the product solving and how is that benefiting you?
Collaborative work, sharing and team syncs.


    Mental Health Care

Zoom delivers the value we expect

  • May 13, 2025
  • Review provided by G2

What do you like best about the product?
The Zoom team trained us upon implementation and were able to customize the training to fit our needs. We use this daily in our operations. It is helpful to be connected through multiple devices that sync up seamlessly. I like being able to pick up a video call from my phone and then transfer it to my desktop (and vice versa). I like the video call features and how easy it is to convert a phone call to video call. The screen sharing tools such as remote control, highlighting, and annotations have facilitated trainings.
What do you dislike about the product?
While it is possible to transfer a video call between a mobile and desktop device, this is not available for voice calls without needing to use the Park feature. It is a few extra steps that feel like a hassle when working quickly. It would also be nice to have the scheduler automatically send out an invite through Zoom once a time has been selected, without needing to manually create a meeting link. These are minor fixes that would streamline our process. This is more a want than a need, but it would be great to review the audio of a voicemail before sending it. Especially when dealing with sensitive info.
What problems is the product solving and how is that benefiting you?
Ease of communication with external parties.


    Computer & Network Security

Zoom Review

  • May 13, 2025
  • Review verified by G2

What do you like best about the product?
I really appreciate the AI summary feature in Zoom Workplace it’s been incredibly helpful in organizing my work more effectively and efficiently, especially when it comes to capturing key points and important notes.
What do you dislike about the product?
There seems to be some performance issues sometimes while using Zoom. Especially during long meetings or when using features like virtual backgrounds or screen sharing. This can lead to lag or crashes on older or less powerful machines.
What problems is the product solving and how is that benefiting you?
I believe that Zoom is solving key problems to communication by centralising the communication by bringing together video conferencing, chat, email, and calendar in one platform, Zoom Workplace reduces the need to switch between multiple apps. This streamlines communication and helps me stay focused and organised throughout the day.


    Becky K.

A Reliable Tool for Educators and Professional Collabration

  • May 12, 2025
  • Review verified by G2

What do you like best about the product?
As an educator, I find Zoom Workplace incredibly helpful for organizing and hosting virtual meetings with parents, colleagues, and other professionals. I appreciate how easy it is to schedule meetings, share documents, and access past recordings. The platform is very user-friendly, and the calendar tool helps me stay on top of my schedule. One of the biggest upsides is the ability to collaborate in real-time, even when participants are in different locations.
What do you dislike about the product?
One of the downsides of Zoom Workplace is the occasional lag during peak usage times. I also wish there were more customization options for meeting layouts and enhanced controls for managing a large groups. Despite this minor issues, it is still a great tool for virtual meetings.
What problems is the product solving and how is that benefiting you?
Zoom Workspace makes it so much easier to stay connected when we can't all be in the same place. As a teacher, I use it to meet with parents, coworkers, and other professionals, and it really helps keep everyone on the same page without the stress of trying to coordinate in-person meetings. I like that I can share my screen, drop files in the chat, and have everything I need in one spot. It saves me time and makes communication feel a lot more flexible and efficient.


    Information Technology and Services

I think it is very userfriendly.

  • May 12, 2025
  • Review verified by G2

What do you like best about the product?
- userfriendly
- I used their support once, they answered me within 24 hours
- I can use it zoom on my phone as well
- the interface, to share screen, to to invite someone, everything is pretty simple to use.
What do you dislike about the product?
In the zoom scheduler, I think when you are going to add some day offs in your availability, you cannot closed several days at once, it has to be one day by the time.
What problems is the product solving and how is that benefiting you?
Once I lost a recording, they answered me within 24 hours, but the issue was something from my computer not from zoom. So they helped me but my issue was unsolved.


    Computer Software

Zoom is alright

  • May 12, 2025
  • Review provided by G2

What do you like best about the product?
Honestly, the best part is how everything's in one place. I can jump between meetings, chats, and calendar without bouncing between a bunch of different apps. It keeps things simple and helps me stay focused. The interface is clean, and it just works—whether I'm scheduling something or catching up with the team.
What do you dislike about the product?
If I had to pick something, it’d be that it can feel a little bloated at times. There are a lot of features, and not all of them are relevant for how I work day-to-day. It’s not a huge issue, but sometimes the added complexity gets in the way of speed.
What problems is the product solving and how is that benefiting you?
Zoom Workplace helps cut down on context switching. Instead of juggling different tools for meetings, chat, and scheduling, it’s all in one place. That saves me time and keeps things moving—especially when I’m jumping between calls and follow-ups. It also makes collaboration a lot smoother with less friction across the team.