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External reviews

409 reviews
from G2

External reviews are not included in the AWS star rating for the product.


    Primary/Secondary Education

Intuitive, user-friendly tool but with limitations to the more tech-savvy at a high price point

  • August 05, 2021
  • Review provided by G2

What do you like best about the product?
The ability to set and forget with Fivetran.
What do you dislike about the product?
Fivetran is too costly. Pricing can balloon very quickly.
What problems is the product solving and how is that benefiting you?
We solved some of our data access and integration problems. Benefits realized were making data accessible, standardized, and removing the need to hard-code pipelines.
Recommendations to others considering the product:
Be weary of the cost of Fivetran, it can balloon quickly. However, it is one of, if not the most user-friendly tool on the market for ELT.


    Daniel S.

Easy to use, very well documented data transferring solution

  • August 04, 2021
  • Review verified by G2

What do you like best about the product?
For their specific functionality, the documentation is excellent. Once the setup is completed, it simply works.
What do you dislike about the product?
So far, I haven't had any issues. Our only concern was about sending our data through a third party, but their security standards seemed ok
What problems is the product solving and how is that benefiting you?
Data migration into Snowflake
Recommendations to others considering the product:
Don't be afraid to contact technical support. They're friendly and very knowledgeable.


    Leisure, Travel & Tourism

Easy to use and reliable tool

  • August 04, 2021
  • Review provided by G2

What do you like best about the product?
The best part is the ease of use and how quickly you can go from zero to start the data sync!
What do you dislike about the product?
We have been using fivetran for a few months now, as of now things are smooth.
What problems is the product solving and how is that benefiting you?
We are solving the problem of capturing change data from application DBs, google spreadsheets etc this has reduced a lot of development effort for critical pipelines


    Rodger S.

Modern way to do ELT!

  • August 04, 2021
  • Review verified by G2

What do you like best about the product?
Very easy connectivity to cloud systems!
What do you dislike about the product?
Better overall reporting of all ELT jobs
What problems is the product solving and how is that benefiting you?
There is no need for Integration engineers to do APIs between our many cloud systems.
Recommendations to others considering the product:
If you have many cloud databases to connect the FiveTran tool is amazing. Setup connections in under 30 minutes and start ingesting data. In the old days this took a month and a team!! This tool has made my small BI team really look great as we can ingest new data and get it into Looker FAST and accurately!


    Food & Beverages

Smooth and reliable

  • August 04, 2021
  • Review provided by G2

What do you like best about the product?
* Customer Support
* Easy setup and documentation
What do you dislike about the product?
* Little too expensive
* one bad experience with connector failing and had to resync
What problems is the product solving and how is that benefiting you?
Disperse data from AWS RDS to Snowflake, its super smooth and easy, and it just works


    Primary/Secondary Education

Great options for syncing databases

  • August 04, 2021
  • Review provided by G2

What do you like best about the product?
Easy to use overall and to set up new connections. The layout makes it clear what the schedule is and where errors have happened.
What do you dislike about the product?
The pricing for flat files is not what we expected going into it. Because flat files do not have primary keys, every row in a flat file counts as a MAR every month, meaning you continue to pay for historical data throughout the year. This means the cost of some of our syncs are ~10x more than we expected going into it.

The advertised connections by Fivetran may be limited to either being a source or destination, but you do not know that until signing up and getting into the system. For example, Google Cloud Storage is currently a source but cannot be a destination.
What problems is the product solving and how is that benefiting you?
Combining data from many different sources (flat files in SFTP, databases, etc.) into both a data lake and warehouse.
Recommendations to others considering the product:
Consider a comprehensive list of required connections, both sources and destinations, current and future, before finding a suitable iPaaS solution.


    Computer Software

Great ETL tool

  • August 04, 2021
  • Review verified by G2

What do you like best about the product?
It enables us to import a lot of data from a variety of data sources very easily.
Lots of different data sources.
What do you dislike about the product?
New pricing model lacks transparency and is really cumbersome
Technical support responsiveness is not the best. We often wait for days before getting an answer or a problem fixed.
Partial coverage on some data sources: for instance, you can get Hubspot CRM but not Hubspot ticket - make sure to check the data model to ensure connectors meet your needs.
What problems is the product solving and how is that benefiting you?
Moving data from different sources to our warehouse for convenient analysis.


    Computer Software

Convenient ETL solution

  • May 06, 2021
  • Review provided by G2

What do you like best about the product?
The UX is very smooth and makes the user experience enjoyable
What do you dislike about the product?
I'm getting a lot of irrelevant notifications to my mailbox
What problems is the product solving and how is that benefiting you?
Making the extract process very quick, no need for writing an API


    Ishaan G.

Great tool for Data Engineers!

  • May 05, 2021
  • Review provided by G2

What do you like best about the product?
1. Web user interface is fantastic.
2. Code-free setup
3. Nice monitoring of data flow.
4. Compatible with almost every data service provider.
What do you dislike about the product?
Customer support has room for improvement. Support professionals must be more technical, and there should be live support.
Several times, it took weeks to even get a question answered for something that could have been resolved in a few minutes.
What problems is the product solving and how is that benefiting you?
Using fivetran as a conduit for data between 2 services.
Benefits have been fast setup, 100% uptime.


    Financial Services

Working with Fivetran is like choosing Comcast

  • April 29, 2021
  • Review verified by G2

What do you like best about the product?
Fivetran's technical product supersedes the alternatives in features and reliability. There is a wide collection of connectors and the interface is generally clean and intuitive. I've only experienced downtime with them once over the last 13 months, which was allegedly due to a change in the Hubspot API that they weren't anticipating.
What do you dislike about the product?
This is a pretty cold company to do business with. You will get worse terms when renewing your contract unless you commit to making a substantially larger purchase for the coming year. Make sure you leave ample time to work out a contract renewal before your current year is up because they won't let you pay on-demand / month-to-month while working out the details and *will* pull the plug on your servers/connectors if the contract isn't signed by midnight and make your life miserable. They also recently took away the ability to roll over credits so you now have to play a guessing game to "use them or lose them". I spent a month arguing with them that they had overbilled me in credits before they finally admitted their system had a bug. Considering they're already 5x the cost of the popular alternatives and have massive margins, the pushback I got on their billing error felt like mostly for sport. They also have interesting fine-print where your "free historical sync" isn't always free depending on the connector. Fivetran brings back memories of your 90s cell phone company or cable provider--you need them because they beat the alternative but you're also not happy about it.
What problems is the product solving and how is that benefiting you?
We are connecting our CRM and web traffic solutions into our data warehouse, allowing us to spend our time better understanding our business instead of writing API scrapers and maintaining infrastructure.