What do you like best about the product?

Cortex Cloud is a great tool for protecting our organization’s network. We primarily use it for secure VPN access, and the experience has been smooth and reliable. The interface is intuitive, and the connection is stable even during high-demand periods. What I like most is the seamless integration with our existing security infrastructure, which enhances our overall protection without adding complexity. The centralized management and visibility into network activity are also major upsides, making it easier for our IT team to monitor and respond to threats efficiently

What do you dislike about the product?

While Cortex Cloud is generally reliable and efficient, there are a few areas that could be improved. At times, the initial VPN connection setup takes slightly longer than expected, which can be inconvenient when trying to access systems quickly. Additionally, some advanced features could benefit from clearer documentation or more intuitive UI design, as it can be challenging for less experienced users to navigate

What problems is the product solving and how is that benefiting you?

Cortex Cloud is solving the critical problem of secure and reliable remote access to internal systems. By providing a smooth and stable VPN experience, it ensures that employees can work from anywhere without compromising security. This has been especially beneficial in supporting our hybrid work model, enabling productivity while maintaining strong access controls. It also helps streamline network monitoring and threat detection, reducing response times and enhancing our overall cybersecurity posture.