What do you like best about the product?

I have used many small accounting and larger ERP systems. None work like Acumatica. When I said this system was written to run in the cloud - I really mean it. You can tell the company worked hard with industry experts to plan, design, and then program a software solution. This is not legacy software attempting to run in the cloud.

You can import and export from any system screen. Most common user screens have the ability with one click like sales order but for power users you can easily hit any screen/table you want.

I required very fancy customer discounts. This was the only system that could handle it.

I have over 100k SKUs and 50k bins. The system didn't complain. No user screens started to choke either.

What do you dislike about the product?

I originally purchased a perpetual license many years ago. Unfortunately, those are no longer offered. My annual maintenance price has not changed each year which was a pleasant surprise. This year I was forced to upgrade to the latest version or I would get penalized 25% each month. It was in the middle of our busy season and nobody wanted to go through a major upgrade that could cause issues. I can understand support not wanting to help if we are on an old version but to force us to upgrade or fine us harshly is just down right abuse from a vendor. If that practice doesn't stop then I can see people leaving.

Don't try hosting this software on a virtual server. It will not perform well. Make sure you get a dedicated server. Also don't use the MySQL database. The only one that works is the MSSQL.

What problems is the product solving and how is that benefiting you?

It has saved many labor hours. We actually cut back on staffing.