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The response of my email was very quick
What do you like best about the product?
It is very helpful to resolve issues related to reward incentives and my query was resolved quickly it was very helpful and easy. It was easy to integrate with them and easy implementation of problem solution. They have good features.
What do you dislike about the product?
I liked it overall nothing seemed like a problem it was easy to use
What problems is the product solving and how is that benefiting you?
It solved my problem of not been able to see my reward code and they resolved it quickly and efficiently
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Excellent & Prompt Customer Service
What do you like best about the product?
I had placed an order for an item and I was facing some issues in having it reedemed. I contacted the custome service via email and they were amazing in helping me to have the issue resolved on priority.
Their prompt response helped me alot as this item was very important and had to be delivered on the same day that I had placed an order on.
Their prompt response helped me alot as this item was very important and had to be delivered on the same day that I had placed an order on.
What do you dislike about the product?
There is nothing that I dislike about Xoxoday Plum as they have helped me very promptly
What problems is the product solving and how is that benefiting you?
Xoxoday plum is making it easy for employee recognition
Smooth
What do you like best about the product?
They were able to address the issue I had with claiming the gift voucher. They provide updates and they make sure your issue will be resolved.
What do you dislike about the product?
Downside is there are some issues redeeming the egift but I know that it's on the vendor's side
What problems is the product solving and how is that benefiting you?
They set proper expectation when to receive the egift and I was able to claim it
Issue Resolved really Quick
What do you like best about the product?
Have good Products to check.
Customer support is good.
Customer support is good.
What do you dislike about the product?
Everything is fine.
it is better to have normal login process.
it is better to have normal login process.
What problems is the product solving and how is that benefiting you?
Normally there are issues with login and incorrect code. My issue is with Code. The team immediately responded and sorted out really quick.
Great method of rewarding customers and colleagues
What do you like best about the product?
Fully online service, wide range of opportunities, secure workflow and amazing customer support
What do you dislike about the product?
I believe that the final stages of creating a rewards campaign could be better explained without the need to read through the docu's, but all in all, an amazing platform
What problems is the product solving and how is that benefiting you?
Easy to send rewrads globally to remote custoemrs and employees
Pretty good service and the range
What do you like best about the product?
The best coverage of the coupons they have also covers most parts of the world.
Support is also pretty good about the issues we may report. The frequency of use of their service most of the time with the product we have integrated into.
Glad that we have implemented Xoxoday in our product and it is pretty easy to use.
Support is also pretty good about the issues we may report. The frequency of use of their service most of the time with the product we have integrated into.
Glad that we have implemented Xoxoday in our product and it is pretty easy to use.
What do you dislike about the product?
In some cases, the coupons don't get delivered as promised. Raising it with their support team helps in delivery of the coupons.
What problems is the product solving and how is that benefiting you?
It solves the easier way to redeem the coupons with the points I receive from my company-wide recognitions. Having wide range of coupons helps me to explore and redeem what ever I need.
Review
What do you like best about the product?
Surpricing for me because I didnt have chance to use this kingld of rewards. Custimer support
What do you dislike about the product?
Nothing, everithing is good organized and easy to use
What problems is the product solving and how is that benefiting you?
Receiving an OTP message. Great solve.
Rewards and Incentives
What do you like best about the product?
The team members were very responsive and efficient in solving my feedback, were able to help me solve the problem and redeem coupons, and followed up until the problem was resolved satisfactorily
What do you dislike about the product?
No, I'm very happy that the team was able to finally solve my problem
What problems is the product solving and how is that benefiting you?
I couldn't redeem my Starbucks coupon and eventually the team solved my problem
Easy and simple to use
What do you like best about the product?
I had a problem receiving my voucher money. there were some technical error. I reached out to customer service of xoxoday and it was solved within 2 hours. It was really easy to use once i got my voucher. And I'm really happy that i got my problem resolved and received my voucher immediately.
What do you dislike about the product?
I never had any dislikes about xoxoday. It really enjoyed using it.
What problems is the product solving and how is that benefiting you?
I had a problem receiving my voucher money. there were some technical error. I reached out to customer service of xoxoday and it was solved within 2 hours. It was really easy to use once i got my voucher. And I'm really happy that i got my problem resolved and received my voucher immediately.
Xoxoday Plum- Variety of options and timely resolution of issues
What do you like best about the product?
My query was heard and worked upon instead of just wasting time. Also, regular updates are provided for the query even if it is getting delayed. Things are easy to use and book.
What do you dislike about the product?
Initially, they told me that the voucher would be provided soon. But later informed that it would be refunded. In the end, I got the voucher. So, wait till the query is resolved.
What problems is the product solving and how is that benefiting you?
This product is helping us manage our reward points and redeem them for a variety of options available on their website. It is providing a platform where instead of giving employees the same voucher each time, they are given the option to employees to choose the voucher they like and the amount they want. It is a best option for both as companies also don't have to purchase voucher for each occassion.
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