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Maximizing my productivity
What do you like best about the product?
I enjoy how easy it is to upload a CSV and add contacts to sequences I have set up. The most useful part of the product to me is cloning sequences. This allows me to be much more effective at hitting a good amount of new prospects without having to do much manual work.
What do you dislike about the product?
A problem that I keep having is with my gmail toggling. At times I have to reach out to your support to find out why my sequence did not send; but luckily you have a great support team that has always answered my questions quickly. A second thing that I think is clunky is the search for sequences. You need to be precise and exact on your search term or nothing will populate. It makes sense but in a perfect world not everyone can remember the exact wording they used for a sequence.
What problems is the product solving and how is that benefiting you?
The problem that we are solving is scaling our sales organization without having to hire bodies to fill our seats. With outreach we can keep a lean small team and still hit the numbers that you would see in a bigger sales org.
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Easy to use
What do you like best about the product?
It's very easy to understand and the support is very helpful.
What do you dislike about the product?
there are a large amount of options that haven't learned how to use yet
What problems is the product solving and how is that benefiting you?
Saving time my automating the email process
Recommendations to others considering the product:
I would recommend using outreach. It is really a time saver.
My Outreach Review
What do you like best about the product?
I like the usability of the tool and how interactive it is. Shelbi also did an exceptional job training my teammates and I on its best uses and such. Also love that you can view how active the receivers are in number of opens, etc.
What do you dislike about the product?
I do not like the threat of stopping the sequences once we reach a certain number of bounces -- for the amount of emails we are putting out I could do with only a warning
What problems is the product solving and how is that benefiting you?
Reaching a large number/market, being able to see when the email is opened, etc.
Recommendations to others considering the product:
I would highly recommend getting the proper training and then playing around with the tool and following up with a brief training afterwards as there are surely more questions to arise once you get going with Outreach.
I have using outreach for almost 2 years now.
What do you like best about the product?
I like the support.. its amazing. Always there to help out and accommodate.
What do you dislike about the product?
Sometimes there are glitches when it comes to delivery of emails.. but this has only improved over time
What problems is the product solving and how is that benefiting you?
Saving time in the day, allowing us to maximize our productivity.
Its amazing, and allows us to make sure we are touching every single customer.
Its amazing, and allows us to make sure we are touching every single customer.
We Churned After Piloting
What do you like best about the product?
The Outreach platform is based on a very cool concept...finally a way to automatically execute and track outreach campaigns.
What do you dislike about the product?
Poor integrations with Salesforce mean that my Outreach platform was NOT the source of truth on customer relationships. As a result, we committed multiple errors that ruined potential relationships.
What problems is the product solving and how is that benefiting you?
We did not realize any benefits, as we churned after piloting.
Recommendations to others considering the product:
In its current form, Outreach may be useful for SMB and mid-market sales teams. But, long-standing enterprise sales dev teams will find that your account relationships and history will not translate to Outreach, making it likely you will overlook past events when reaching out to prospects.
A powerful tool for sales prospecting
What do you like best about the product?
Outreach is a fantastic tool to help amplify our business development team's prospecting efforts. It's easy to learn and use. Highly recommended.
What do you dislike about the product?
I wish it were easier to include pictures and branding in emails.
What problems is the product solving and how is that benefiting you?
Our team can manage far more contacts and campaigns than they otherwise could.
Outreach Review from NFL on Location
What do you like best about the product?
I love this product, it creates email follow ups that you do not have to send out yourself. I send 1000's of emails a day that automatically are sent. It also has turned into a few big sales.
What do you dislike about the product?
Every now and then it does not take someone out of the sequence after someone replys.
What problems is the product solving and how is that benefiting you?
I am selling more which is all that matters.
Recommendations to others considering the product:
Definitely try it.
Outreach is great!
What do you like best about the product?
I like the integration with Salesforce. I don't have to log activities on my own, it is a process that is seamless. I also like the task reminders, it helps me keep track of the different clients I have. The control panel is very easy to use. I highly recommend Outreach.
What do you dislike about the product?
I don't like I can only put the prospects I own in Salesforce into a sequence. I want to be able to reach out to clients I don't own as well.
What problems is the product solving and how is that benefiting you?
Outreach makes emailing clients easier. I can use different sequences to target different groups of people. It makes my process much smoother.
Recommendations to others considering the product:
Try it out first before implement any program to your team.
Functional, but suboptimal
What do you like best about the product?
Cadence management is reasonably straightforward.
What do you dislike about the product?
Syncing with salesforce is glitchy and complicated. no ability to import contacts directly from sfdc lightning.
What problems is the product solving and how is that benefiting you?
Automates cadence management.
Recommendations to others considering the product:
Vet their syncing capabilities, and look at Salesloft also- Salesloft is superior in many ways.
Great way to keep track of tasks and communication campaigns
What do you like best about the product?
Interface is intuitively designed, variable allow for good customization.
What do you dislike about the product?
Navigation leaves something to be desired in terms of moving between sequence, prospects, and tasks.
What problems is the product solving and how is that benefiting you?
Cadence and consistency of communication.
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