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Great Product!
What do you like best about the product?
I really enjoy being able to create custom sequences that have landed many different prospects in my field of Leads. Thanks to Outreach for creating such an easy to use product.
What do you dislike about the product?
There really isn't anything that I dislike about this product.
What problems is the product solving and how is that benefiting you?
I have realized how many different individuals I could reach in my line of work through Outreach because of its reuse capabilities.
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Outreach Saves me 20 hours/month
What do you like best about the product?
The ability to track open emails is my favorite thing about it. I setup alerts when a prospect opens an email more than once, with a task to call them.
What do you dislike about the product?
The ramp up period took a few weeks, just to figure everything out.
What problems is the product solving and how is that benefiting you?
Being more organized has been the biggest benefit. Outreach helps me keep my head on straight.
Recommendations to others considering the product:
I recommend Outreach to anyone trying to keep in touch with hundreds or thousands of people. Its great for business development.
Outreach is a fantastic sales tool that solves a simple and important problem
What do you like best about the product?
Ability in one task to ensure multiple customized contacts are made with a target.
What do you dislike about the product?
Outreach Everywhere chrome plug-in can be a little clunky.
What problems is the product solving and how is that benefiting you?
How to save masses of time and organizing effort to contact sales prospects in a genuine manner.
Outreach is awesome.
What do you like best about the product?
It's intuitive to use and the functionalities Outreach comes with are really great.
What do you dislike about the product?
The cost... but I guess that's what you have to pay for an enterprise-level solution.
What problems is the product solving and how is that benefiting you?
We can do the work of many with just a few.
Outreach has helped me achieve the volume of emails that I need without compromising quality.
What do you like best about the product?
I like that you can personalize emails per name, company, geo, and any other customer input.
What do you dislike about the product?
I dislike that Outreach doesn't always recognize bad data (like accidentally sending 200 emails to someone with the same name). I know that these kinds of details should be left up to the sender, but I think it would be helpful for Outreach to have some better error filters.
What problems is the product solving and how is that benefiting you?
I'm solving for efficiency of time, and I've realized many benefits with outreach. I'm able to email hundreds of people while still personalizing the content, and I've seen some good results.
Recommendations to others considering the product:
Spend time learning the ins and outs of the different functions.
I love Outreach!
What do you like best about the product?
makes prospecting simple and personalized.
What do you dislike about the product?
i wish there was a "send later" feature for prospects (if there is i haven't figured out how to use it yet)
What problems is the product solving and how is that benefiting you?
i'm reaching hundreds more people than i would have by prospecting on my own. sequences have allowed me to stay on top of hundreds of leads that have lead to amazing sales with very little effort.
Recommendations to others considering the product:
definitely get it!
I use it in my day to day in business development
What do you like best about the product?
I enjoy that it helps organize your day/workflow. Gives you the ability to send out personalized content, but at a larger scale. It gives you ability to send in certain triggers or pieces of information that are most applicable to the person you're prospecting.
What do you dislike about the product?
being able to track opportunities more clearly would be beneficial
What problems is the product solving and how is that benefiting you?
Higher volume of work for the business development team
All-around Sales tool
What do you like best about the product?
1. Sequences - create personal or broad email sequences that can be sent in certain intervals (ie. set it and forget it)
2. Task management - create tasks for follow ups, schedule emails, simple UI to quickly run through tasks (emails or calls)
3. Open/Click tracking - understand when they opened the email and what they clicked on
4. Support is very quick to answer questions and solve issues.
2. Task management - create tasks for follow ups, schedule emails, simple UI to quickly run through tasks (emails or calls)
3. Open/Click tracking - understand when they opened the email and what they clicked on
4. Support is very quick to answer questions and solve issues.
What do you dislike about the product?
The email tracking isn't always true - if I were to open an email I sent to a client, it would be marked as opened. I have noticed an option for Outreach to recognize this, yet still see if being overturn.
What problems is the product solving and how is that benefiting you?
Sales positions are often inundated with keeping track of customers who you've reached out to and follow up at a fair moment. With Outreach, you can set up sequences which help the user stay proactive in an organized fashion.
Recommendations to others considering the product:
Great tool for task management, email/click tracking, and creating email sequences for future send dates. Overall, I use it on a daily basis which allows me to proactively reach out to my clientele. Highly suggest to my colleagues.
Outreach stand well above the rest
What do you like best about the product?
There is a clear difference between Outreach and the rest of competitors in the space. We reviewed most of these tools available and Outreach stood head and shoulders above the rest. The main aspect is how well thought out it is from both a user and manager perspective. The other tools are decent at one or the other. Outreach wins on both fronts. Additionally, there are small features here and there that make a massive difference in the what can truly be automated. Not the fake automation but true automation where we don't have to touch or do anything.
What do you dislike about the product?
The only aspect I dislike is the price :). All kidding aside thus far compared to what our alternatives would be there isn't much downside. I would like in the future to see more direct integration with activity tracking to what is mapped in Salesforce at a field level but there are work arounds for this that serve us well so it's not even a big challenge.
What problems is the product solving and how is that benefiting you?
1. Sales Productivity - our team can easily build and set repeatable cadences for every scenario
2. Segmenting Buyer Personas - huge element of segmenting based on title which is a big need for our business.
3. Connecting Marketing & Sales - the triggers in Outreach allow us to automatically direct and react to buyer engagement on the marketing front. This ensures we have almost no lag time in touching potential prospects.
2. Segmenting Buyer Personas - huge element of segmenting based on title which is a big need for our business.
3. Connecting Marketing & Sales - the triggers in Outreach allow us to automatically direct and react to buyer engagement on the marketing front. This ensures we have almost no lag time in touching potential prospects.
Outrech - powerful, but UI is heavy
What do you like best about the product?
The A/B testing of templates, analytics, easy to use campaign creation.
What do you dislike about the product?
The UI is really sticky, I haven't seen people able to work primarily in SFDC with outreach as the backbone. ultimately, since sfdc is the point of record, it's probably best to live there.
What problems is the product solving and how is that benefiting you?
Sales outreach automation - definitely solved, but not perfectly. It's great having outreach tied to lead status, and conversion. Never double sends if someone replies like other, worse tools (tout).
Recommendations to others considering the product:
I think they're the leader in the space, you just need a savvy sales ops person to make sure sfdc and it play nicely. Particularly around data entry, keeping records up to date, etc. Also, we never really had inbound leads so that wasn't an issue managing those, but for others, I would just say I don't have much clarity into how it works.
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