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External reviews

201 reviews
from G2

External reviews are not included in the AWS star rating for the product.


    Insurance

Good headless CMS

  • April 15, 2025
  • Review verified by G2

What do you like best about the product?
Nice and easy to understand interface and good way to manage assets, and entries. The CMS also shows the different versions published. Good CS support too
What do you dislike about the product?
Nothing ! Could use more materials to train the users
What problems is the product solving and how is that benefiting you?
It let's us manage the content and assets on the website without going through the developers!


    Rachel H.

User friendly platform to manage content across Web or App!

  • April 14, 2025
  • Review verified by G2

What do you like best about the product?
A lot of customize features for different content types that fits into frontend platforms simply with API integration. This also avoid multiple deployments for the platform, but simply by updating on Contentstack and push to respective environment! Love the convenience!
What do you dislike about the product?
It's a bit low when bulk-publishing entries & assets, especially on videos.
What problems is the product solving and how is that benefiting you?
As mentioned earlier, to avoid multiple deployments on App for a change on FE, Contentstack is really helpful in a quick change for the FE or content displaying to users. It also allow us to manage in different sections on the app that requires frequent updates, business side also has the access to update those content for their use, which foster collaboration!


    Joseph S.

Easy to develop with and Use

  • April 14, 2025
  • Review verified by G2

What do you like best about the product?
As a product manager, I like the flexibility that Content stack provides us to develop and implement components with and the ease of use for business to update content on the platform.

It has also been easy to integrate with other downstream systems and provided flexibility not just for our website but for other platforms in our organisation.

Additionally, the customer support has been very good whenever we have had any questions.
What do you dislike about the product?
The learning curve for Content Stack sometimes can be quite high depending on how you build it. I also think that some documentation could be more in depth.
What problems is the product solving and how is that benefiting you?
Content Stack allows my team to build and manage the corporate and eCommerce platforms for the organisation. It allows us to scale the components across multiple markets, and additionally allows business users to update content, without any code change.


    Insurance

Nicely built SAAS headless tool with room for further improvement

  • April 13, 2025
  • Review verified by G2

What do you like best about the product?
1. CS support
2. Flexible setup
3. Easy setup of content builder
4. User friendly UI
What do you dislike about the product?
1. The sales team keeps trying to increase pricing after you start using them
2. There is limited to no room for your suggested roadmap features to ever see light
What problems is the product solving and how is that benefiting you?
Content management made easier through the use of a headless tool


    Belle C.

Simplicity at its best

  • April 10, 2025
  • Review verified by G2

What do you like best about the product?
Contentstack feels like a win for anyone who wants a straightforward, user-friendly CMS. The interface is very intuitive so pushing content to my sites was a breeze thanks to its headless setup. As a tool I rely on daily, the integration into regular workflows is always smooth. Contentstack handles repetitive tasks with consistency and speed.

One feature I really appreciate is the user group management. I could assign different access levels—like “Content Manager” or “Developer”—right from the dashboard, no fuss. The ability to create custom roles also means I can fine-tune who sees what, down to specific entries or fields, which keeps things organized and secure.

It’s been a time-saver for me and my team to manage our projects.
What do you dislike about the product?
The initial learning curve can be more demanding than anticipated. The basics are simple, but configuring content models requires more adjustments and demanding a learning curve.

The API rate limits are sometimes a headache to the team. During high-demand scenarios, hitting the rate cap poses the occasional technical hurdles that disrupts the workflow.
What problems is the product solving and how is that benefiting you?
First, team coordination. With its user group management, I can assign different roles to different team members, so in terms of structure, we can avoid overlap or confusion.

Second, inflexible content systems and limited scalability. With the setup, I can build and manage web content once and scale it across pages or even new channels without starting over. Also, I don't have to work with rigid templates anymore.


    Alice K.

certainly professional, but also laborious to use

  • April 09, 2025
  • Review provided by G2

What do you like best about the product?
it is professionally built, the possibility of making mistakes in its use is minimised. Furthermore, I am impressed by the fast customer service
What do you dislike about the product?
Since the frequency of use is not limited to a few times a week, we should work on making the integration easier. Each save takes at least 10 minutes and writing an article is too laborious for me.
What problems is the product solving and how is that benefiting you?
The possibility of making mistakes, even regarding the maximum number of characters, is reduced to a minimum


    John L.

Easy to use and powerful CMS

  • April 09, 2025
  • Review verified by G2

What do you like best about the product?
Great UI, easy for users to update and create content. Also easy for developers to integrate.
What do you dislike about the product?
None so far for me. Met all my use cases.
What problems is the product solving and how is that benefiting you?
Headless content allows me to create and update content quickly and my dev team is able to integrate very quickly.


    Insurance

Good to amend the content, but not user friendly to search the section.

  • April 09, 2025
  • Review verified by G2

What do you like best about the product?
The UI allows me easily amending the content. Also appreciate the flexibility for the technical team to include what parts of amendment.
What do you dislike about the product?
The user interface is not that friendly that allows me to find the section that I want. A bit messy
What problems is the product solving and how is that benefiting you?
Help me to instantly update my website content. Also version control function is good for me to revert back to the previous section in case of any incident.


    Retail

A Customizable CMS to Fit Any Need

  • February 27, 2025
  • Review verified by G2

What do you like best about the product?
As a content writer and creator, I am constantly publishing various forms of long and short form content. Our company previously used dated CMS systems for each form of content, and I love that we're now able to have it all in one place. The design is sleek, easy to use, and the Contentstack team has been so helpful to adapt the dashboard to fit the unique needs of our business.
What do you dislike about the product?
The variety of features can be overwhelming at times, as we are coming from a very basic CMS system. There was definitely a learning curve in the beginning! But I do think this will actually prove to be a strength as our company grows into the new system.
What problems is the product solving and how is that benefiting you?
ContentStack is helping streamline our content management by keeping our blogs and individual posts all in one place. It's improved the collaboration across teams since we're now all working out of the same system.


    Retail

Easy to use and plethora of features you would want from a CMS

  • February 26, 2025
  • Review verified by G2

What do you like best about the product?
I like that it's easy to use and manage content.
What do you dislike about the product?
There are so many features it can be overwhelming understanding its capabilities.
What problems is the product solving and how is that benefiting you?
Quickly publish and manage content on our websites.