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External reviews

201 reviews
from G2

External reviews are not included in the AWS star rating for the product.


    Joel S.

Great UI

  • April 29, 2024
  • Review verified by G2

What do you like best about the product?
Has an amazing UI, and I like that it can evolve as the company grows. It is easy to implement into our everyday work.
What do you dislike about the product?
Not being able to incorporate other programs that we use in the office. Having everything under one app would be amazing.
What problems is the product solving and how is that benefiting you?
As a developer its a great tool, with contnet management.


    Camille A.

Good Middle ground to flow through product content

  • April 29, 2024
  • Review verified by G2

What do you like best about the product?
Contentstack works well with content for different countries, and can handle the load of differing languages flowing in and out with somewhat ease of use. I like that for product content publishes to be successful, that the lines turn green which is helpful to the eye within the stack. Assessing some of the errors and pinpointing where to fix within the product page is user friendly.
What do you dislike about the product?
The errors that transfer between systems are unexplainable and don't leave the user with much help to remedy the issues. Product content flowing between systems can take longer than 15-20 minutes, causing the user to resend content again into Contentstack. This creates an overflow of unnecessary buildup of data and slows down the "stack" overall.
What problems is the product solving and how is that benefiting you?
Contentstack pushes content from another product information management platform that my business uses, and is a way to track the journey of content flow to final end point destination of DTC selling site.


    Writing and Editing

Considerably satisfied, easy to use, similar to word press but better in most ways.

  • April 25, 2024
  • Review verified by G2

What do you like best about the product?
It is intuitive, no unecessarily convaluted ways to do the most basic of things.

It works consistently well. rarely ever down, glitches or anything that causes issues
What do you dislike about the product?
A small gripe, when an image has been uploaded and is in the copy, the image can not be switched out for another without having to write a knew caption.

I am signed out and then unable to save, without notice.
What problems is the product solving and how is that benefiting you?
It works straight forward. No long unnecessary methods on how to solve issues.

I need things to work in a specific way and CMS does it.


    Murali Manohar M.

Developer Friendly Multichannel support

  • April 18, 2024
  • Review verified by G2

What do you like best about the product?
Developer friendly.
Authoring Friendly.
Developer/Author Commenting/discussions on fields level.
Can be accessed anywhere.
Rest API support.
Good customer support
Easy to integrate.
Support for GraphQL is good. Have to improve.
Very flexible to create content models.
User friendly UI.
Workflow easy to configure.
Ease use of Roles and ACL
What do you dislike about the product?
1. There is no Navigation support, like If I need to have site nav in the front end.
2. The level of nesting is restricted till level 4. maximum reference depth limit should be more.
3. Unpubished content is not accessible more than 1 nested level in CMA API.
4. The UID is not same within different branch level.
5. The UID is not same within different stack level.
6. There should be an UID which should be same accross all branch and all stack for a content (It can be unique within Organisational level)
7. The Title change of a content creates a new entry on migration to another branch or stack.
8. Front end Branch merge should be there with a Rollback option.
9. Front end content stack to stack migration should be there.
10. The limit of nested entries should be more than 100 count.
11. There should be a Rollback option of Content Types.
12. Automation hub execution is costly.
13. The customization of OOB should be allowed more.
14. Taxonomy should allow the content to be mapped under another content.
15. Timely backup should be there. or restore point should be there.
16. RTE should have more features.
What problems is the product solving and how is that benefiting you?
Mutlichannel access.
Easy to maintain and implement.
Easy access.
Integration.
Developer and Author friendly.
Rest API and graphQL.


    Financial Services

Lots of Features and Documented Really Well

  • April 17, 2024
  • Review provided by G2

What do you like best about the product?
Contentstack is very good with documentation and is able to be used by those who are both technical and non-technical. Contentstack's API is great and flexible with its standard API and even the GraphQL integration which has a great playground feature in the Contentstack UI.
What do you dislike about the product?
Due to the many features, Contentstack can have a steeper learning curve.
What problems is the product solving and how is that benefiting you?
It allows for developers to ingest data by multiple content writers to be able to be displayed on the website.


    Electrical/Electronic Manufacturing

A real CMS

  • April 17, 2024
  • Review verified by G2

What do you like best about the product?
It's a headless CMS. Giving us the power to develop and structure as we see fit for our enterprise. It's simple to use with excellent documentation. Integration is no challenge.
What do you dislike about the product?
Some of the UI could be improved. For example, the Entries would benefit from a hierarchy structure.
What problems is the product solving and how is that benefiting you?
Contentstack relieves the need to develop and manage our own CMS. Reducing time spent administerings a system to hold our data


    Retail

User friendly for a newbie

  • April 17, 2024
  • Review verified by G2

What do you like best about the product?
I am somewhat new to the world of contentstack and not someone who works in a traditional IT type role but I have found it to be mostly user friendly and intuitive enough to be able to navigate around and complete tasks with little trouble.
What do you dislike about the product?
For dislikes, I have found that the lag time in publishing content can vary and have run into a few bumps in the road with editing rich text.
What problems is the product solving and how is that benefiting you?
Contentstack has helped me in my role specifically, to be able to easily and quickly update texts and images on our company website.


    Rachel C.

Opportunities to Improve UI

  • April 17, 2024
  • Review verified by G2

What do you like best about the product?
Has tons of cuztomization options
Customer support is great
What do you dislike about the product?
Clunky UI - Not the most intuitive tool for new users. you really have to know exactly what you're looking for.
Clunky UI - when on a parent page and clicking into child components, there is no breadcrumb
Clunky UI - hard to search for components if new user and unaware of all component types/titles
Reporting - cannot get holisitic view/ report of what components are on which parent pages
Reporting - cannot get holistic view of parent pages that a component is referenced in
What problems is the product solving and how is that benefiting you?
Contentstack is allowing for customizations that may be harder within shopify


    Brian G.

ContentStack Product Management Review

  • April 17, 2024
  • Review verified by G2

What do you like best about the product?
ContentStack provides a user friendly set of features and tools to manage all of my product and digital asset needs. I use the product every day. It makes integration with our POS very simple to maintain.
What do you dislike about the product?
Sometimes navigating to the exact Content you are looking for or finding specific assets by name can be a little clunky.
What problems is the product solving and how is that benefiting you?
ContentStack helps make it easier to manage all of our SKUs for the web.


    Government Administration

Easy to use but limited customizability compared to other website building tools.

  • April 17, 2024
  • Review provided by G2

What do you like best about the product?
Easy to use, simplified, and few errors in uplaoding process.
What do you dislike about the product?
Live preview, which we are told by ContentStack team is available and should be accessible so long as we ask our administrator, we did that and it has been with IT for months, it is not available or accessible to us although it is a released feature that should be accessible. Not bad platform, but seems limited compared to many other website build tools that are more modern and customizable. Such as limited on image sizing on webapge, and cant put a full length image but only place an image and text split.
What problems is the product solving and how is that benefiting you?
Helps update pages, get content out in about 15 minute uploads.