IBM watsonx
IBM Software | 5.1.2Linux/Unix, Red Hat Enterprise Linux 9.4 - 64-bit HAQM Machine Image (AMI)
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Watsonx Assistant v2 (Action)
What do you like best about the product?
- The construction of conversational flows is much faster in the new version
- It became much simpler to validate different types of user responses, with retry options and regex
- New tools for managing assistant versions help a lot
- The use of subactions greatly aids in the creation of reusable actions
- It became much simpler to validate different types of user responses, with retry options and regex
- New tools for managing assistant versions help a lot
- The use of subactions greatly aids in the creation of reusable actions
What do you dislike about the product?
- Many error messages that are not clear
- Frequent errors and bugs with the development of actions in parallel (more than one developer working on different actions at the same time)
- Limitations of the tool that are not clear and visible to the developer
- Frequent errors and bugs with the development of actions in parallel (more than one developer working on different actions at the same time)
- Limitations of the tool that are not clear and visible to the developer
What problems is the product solving and how is that benefiting you?
We are not yet using the v2 action in production, but we noticed an increase in the speed of building the conversational/transactional flows we are migrating (from the old v1 dialog version to the new v2 action).
The ability to reuse actions using the subactions function allowed us to streamline many complex flows significantly.
The new user input validation feature removed much of the complexity we had in replicating this behavior in the dialog version.
The ability to reuse actions using the subactions function allowed us to streamline many complex flows significantly.
The new user input validation feature removed much of the complexity we had in replicating this behavior in the dialog version.
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Watson Assistant Action is Good but Dialog still a lot way better
What do you like best about the product?
Mostly how is easy to start using but also how you can develop hard journeys when you learn the framework.
What do you dislike about the product?
Don't like very much how the actions have less hard features for seniors developers like manipulating objets and array or accessing the properties of confidence as well.
What problems is the product solving and how is that benefiting you?
Well it helps us to create complex chatbots using some cool features that its easy to control de turns of users and the watson itself.
A totally worth it software
What do you like best about the product?
Interface is really easy to use
Works with whatsapp and slack easily
customer support is really great
Works with whatsapp and slack easily
customer support is really great
What do you dislike about the product?
It can be expensive for small businesses.
What problems is the product solving and how is that benefiting you?
IBM watsonx Assistant helps me respond to customers faster while saving money. It also improves conversations by giving smart, accurate replies across different platforms.
Avaliação Watsonx Assistant
What do you like best about the product?
The best part is the possibility of integration directly through actions, using extensions.
What do you dislike about the product?
Unintuitive interface. I find it difficult to grant access to non-technical people
What problems is the product solving and how is that benefiting you?
scalable and reliable solution, with great NLP, which makes it easier to understand users' pain points
Avaliando Watsonx
What do you like best about the product?
O que eu mais gosto é a quantidade de coisas que podemos fazer, aparentemente é bem simples mas ainda não consegui ver na prática.
What do you dislike about the product?
Que ainda precisa de time tecnico para fazer algo simples.
What problems is the product solving and how is that benefiting you?
No momento não estamos resolvendo muita coisa pois estamos no projeto de migração da V1 para a V2, que inclusive acho que deveriam indicar fazer um novo bot e não migrar pq os problemas se tornam inumeros.
It seems more complex than friendly to me.
What do you like best about the product?
It is a powerful tool with diverse features and integrations.
What do you dislike about the product?
Ease of Integration, Difficulty finding consultancy for implementation.
What problems is the product solving and how is that benefiting you?
It was implemented as the company's digital service tool.
Excellent product and service
What do you like best about the product?
Ease of building conversational flows and service provided by IBM employees
What do you dislike about the product?
Impossibility of reusing expired credits in a new subscription
What problems is the product solving and how is that benefiting you?
Serving tens of thousands of users in the largest Income Transfer Program for those affected by dam collapse
The answer to your question
What do you like best about the product?
It helps to answer complex questions instantly
What do you dislike about the product?
It is underrated and not known for others
What problems is the product solving and how is that benefiting you?
It ease on thinking as just one click you have an instant answer
We began our journey with AI with IBM Watson.
What do you like best about the product?
A very refined AI that enables use in solutions that work with traditional and generative AIs, many additional features that can be used as well as being a closed structure where customer data is not shared.
What do you dislike about the product?
It is not easy to understand the consumption of services and to obtain historical data on this consumption.
What problems is the product solving and how is that benefiting you?
IBM Watsonx Assistant is incorporated into our product and is our platform's bot tool.
The bots we deliver to clients are developed in Watson.
The bots we deliver to clients are developed in Watson.
Rapidly evolve from prototype to production
What do you like best about the product?
The Watson assistant interface enable my Company to evolve project from prototype to production assistant in few weeks.
Amazing!
Amazing!
What do you dislike about the product?
Poor language supporto rather than english
What problems is the product solving and how is that benefiting you?
Fast chatbot implementation on customer facing website
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