Using Creatio for sales and marketing purposes
What do you like best about the product?
It is truly valuable to have all data for Marketing, Customer Service, and Sales departments in one place, as it provides a full overview of all client interactions and a comprehensive understanding of the situation. I also appreciate the ability to customize the platform with no-code tools, making it easy to implement changes, create dashboards. Dashboards are always a crucial part, and it is great I can do it myself easily.
What do you dislike about the product?
Overall, it has been a great experience. However, from my perspective, there are occasional minor improvements that could enhance usability, but nothing that significantly impacts the platform’s efficiency.
What problems is the product solving and how is that benefiting you?
From my experience, it solves many problems, but I would highlight cross-department collaboration and the ability to provide a complete view of the customer journey, as well as no-code customization.
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