A great CRM solution which keeps innovating
What do you like best about the product?
The system is very powerful and gives lots of possibilities to customize even when you do not have developer's experience. Powerful marketing suite with flexible workflows. The continuously enhanced AI capabilities are a big plus.
What do you dislike about the product?
I'd like even more features to be available with no-code, e.g. even more advanced business rules. But from what I know this is coming and the Freedom UI will keep improving. It already offers a so many new features. In general, I think it'd be great to have a comparison page where we can search for a feature available in Classic UI and check if it's already in Freedom UI or when it's planned to add it.
What problems is the product solving and how is that benefiting you?
Sales pipeline management, Telesales Customer Service Centre
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