What do you like best about the product?

We recently integrated DataDome as our primary bot protection solution for our web and mobile platforms, and the results have been impressive. DataDome stands out for its real-time detection and blocking of malicious bots, leveraging advanced techniques like device fingerprinting, behavioral analysis, and machine learning. This has allowed us to significantly reduce fraudulent activities, scraping attempts, and account takeover risks without disrupting the experience for legitimate users.

The support from the DataDome team has been invaluable, especially in facing fast-pacing attacks, setting up new security scenarios, and analyzing threat data to stay ahead of emerging risks.

Key benefits include high accuracy, flexible customization, and strong scalability. Integration was smooth with our infrastructure, and we’ve even seen performance gains thanks to reduced server load. Highly recommended for robust, hassle-free bot protection.

What do you dislike about the product?

Nothing major so far. The initial configuration requires careful tuning to avoid blocking edge-case legitimate traffic, but the support team was responsive and helped us fine-tune the rules quickly

What problems is the product solving and how is that benefiting you?

Key Problems Solved
• Bot & Fraud Prevention: Blocks scraping, credential stuffing, account takeovers, and payment abuse in real time.
• Data & Business Protection: Prevents price/content scraping, inventory abuse, and skewed analytics.
• Performance & Cost Gains: Cuts server load and infrastructure costs by filtering non-human traffic.

Benefits
• Reduced fraud and fewer incidents.
• Faster, more reliable user experience.
• Lower costs and better data accuracy.
• Teams stay focused on high-value work.

In short, DataDome has improved our security posture, reduced costs, and helped us operate more efficiently.