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Best Solution For Modern Protection (Ecommerce on Shopify Plus)

  • By Retail
  • on 03/03/2025

What do you like best about the product?
We are a shopify plus Ecommerce Paltform

DataDome's bot protection delivers exceptional results with minimal effort. The implementation was remarkably straightforward - we actually tried Cloudflare first - Cloudflare took hundreds of hours of my time and just couldn't figure out how to protect us, DataDome took probably eight hours of my time. And the solution is way better

What sets DataDome apart is it's AI-Threat Detection with EXTREMELY low false positive rates. They have the ability to deliver clean, accurate analytics by effectively blocking malicious bot traffic. Their system blocked over 21,000 bad bot attempts in just one week (about 3,000 daily), eliminating about 4% of our total traffic that was identified as AI threats. The false positive ratio is impressively low at 0.0138%, ensuring legitimate users aren't affected.

The most valuable benefit has been the peace of mind knowing our data truly represents human behavior. As I mentioned to their team, "the most helpful thing for me is the relief that our analytics are much more clean and representative of actual human" activity. This clean data helps us make better business decisions based on genuine customer interactions rather than bot-generated noise.

DataDome's specialized protection for account creation has been crucial for preventing bots from creating fake accounts that would otherwise contaminate our Klaviyo email lists. Before implementing DataDome, these fake bot signups would automatically subscribe to emails, artificially inflate our analytics, and increase our marketing costs unnecessarily.

Their dashboard provides visibility into threats, breaking down the types of attacks (predominantly scraping in our case, with some spamming, scalping, and credential stuffing attempts). Their threat research team actively monitors traffic patterns to make adjustments as needed, providing an extra layer of security expertise.

Their support team has been super available and onboarding was done for me with no technical lift on my end. Sure easy integration.
What do you dislike about the product?
The Lookback window to analyze data past a week or two is very limited.
UI could be slightly improved, though in onboarding you are completely guided through the UI.
What problems is the product solving and how is that benefiting you?
Enhanced Analytics Accuracy: Our web analytics now reflect actual human behavior instead of being contaminated with bot traffic. This gives us confidence in our data-driven decisions.
Marketing Cost Optimization: By preventing bots from creating accounts that get added to our Klaviyo email marketing lists, we've reduced wasted marketing spend and kept our email costs aligned with real customer engagement.
Protection from Multiple Threat Types: The system effectively blocks various threats, including scraping (our predominant issue), spamming, scalping, vulnerability scanning, and credential stuffing attempts.
Resource Efficiency: The implementation process required minimal time investment (about 8 hours) compared to hundreds of hours spent with previous solutions that delivered inferior results.
Peace of Mind: There's significant relief in knowing that our data is clean and our marketing efforts are targeting real humans rather than bots. As I told their team, "as far as I'm concerned, this has been a great investment for us."


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