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Great software and service
What do you like best about the product?
This is our 2nd year with Scytale and everything has gone pretty smoothly. The software is intuitive to use and has evolved since we started. But for us, the real value is the combination of service and the software Scytale provides. We use Slack for all internal communication and being able to use Slack with Scytale has been a big bonus. Our key contact from Scytale has been extremely helpful and quick to respond. Currently, we use Scytale to maintain ISO27001:2022 compliance, so we haven't used all the possibilities they offer.
What do you dislike about the product?
The only thing that comes to my mind is that the tool where policy documents are edited could be better, but it is mostly editing/formatting issues that we've seen, nothing major.
What problems is the product solving and how is that benefiting you?
It helps us to maintain security compliance, for example policies, risks, security trainings, and of course provide evidence for auditors.
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Comprehensive Compliance Automation That Actually Saves Time
What do you like best about the product?
The platform is easy to use. Setup was fast. It connects smoothly with our tools like AWS and GitHub. Evidence collection is automatic. The dashboard shows exactly what needs fixing. Their support team is quick and helpful.
What do you dislike about the product?
Reports could be more customizable. Otherwise, everything works well.
What problems is the product solving and how is that benefiting you?
We had 0 compalice related materials and policies before starting. Scytale helped us generate everything we needed and create a framework around it
A game-changer for managing SOC 2 and HIPAA compliance
What do you like best about the product?
Scytale made our compliance process incredibly smooth and efficient. The platform’s automation features reduced our manual effort dramatically, and the integrations with our existing tools made onboarding seamless. Most importantly, their support team is world-class—knowledgeable, proactive, and always available to guide us through each step of the journey.
What do you dislike about the product?
There are a few minor UX quirks that could be improved to make navigation more intuitive, especially when managing multiple frameworks simultaneously. But overall, these are negligible and haven’t impacted the effectiveness or reliability of the platform.
What problems is the product solving and how is that benefiting you?
Scytale is helping us stay compliant with SOC 2 and HIPAA without draining our engineering resources. Before Scytale, managing evidence collection and tracking control status was manual and fragmented. Now we have a centralized platform that automates the heavy lifting, keeps us continuously audit-ready, and gives us peace of mind. Their expert team also ensures we never feel stuck or unsure of the next step.
Outstanding support every step of the way to SOC2 Type II certification
What do you like best about the product?
The automated evidence collectors are great. Support for general questions, templates, evidence style etc was outstanding throughout the process and I can't recommend our assigned manager Matt Lane highly enough. The evidence creation, review and approval process is intuitive and works fantastically.
What do you dislike about the product?
The automated evidence collection is marginally more limited on GCP compared to AWS
What problems is the product solving and how is that benefiting you?
Scytale helped us to get prepared for our SOC2 Type II audit.
Was pretty smooth thanks to Tom
What do you like best about the product?
I liked the service mostly around the product and the attention.
What do you dislike about the product?
They just sent me this email:
To continue delivering great service and features, we're increasing your subscription fee by 5%. We don't make these decisions lightly, but this update will allow us to continue to improve your experience with Scytale and get you compliant even FASTER!
About a price bump - second year should be cheaper IMO.
To continue delivering great service and features, we're increasing your subscription fee by 5%. We don't make these decisions lightly, but this update will allow us to continue to improve your experience with Scytale and get you compliant even FASTER!
About a price bump - second year should be cheaper IMO.
What problems is the product solving and how is that benefiting you?
SOC2 Compliance
Focused, professional, efficient – a pleasure.
What do you like best about the product?
Specifically, the person who guided us was extremely helpful in focusing a process that could have easily become scattered and prolonged. The platform itself brings a lot of structure when working independently. Overall, the combination of the system and Tom’s support was exactly what we needed.
What do you dislike about the product?
We believe there are some improvements that could enhance the platform, and we understand that a new version is already in the works.
What problems is the product solving and how is that benefiting you?
Running a SOC 2 process in a small startup with limited resources, where time is a critical and costly asset, is a real challenge ans Sctyale made things work for us
Excellent experience - Fast SoC for startups
What do you like best about the product?
The Scytale team was alway availiable to help, they provided clear guidelines of what we should prepare for each weekly meeting and that made the SoC2 go easy on everyone
What do you dislike about the product?
The instructors could not always keep up with the platform notifications even when they were tagged in the comments. Sometimes their reply took more than 3-4 days which made the process a bit longer.
What problems is the product solving and how is that benefiting you?
Scytale helped us go through Penetrating and get the SoC2 compliance while we are just a small startup with no actual time to focus on security.
We extended a group of 2-3 people with 20% weekly capacity and Scytale helped us cover the rest and guide us on what to do on our side to cover this effot
We extended a group of 2-3 people with 20% weekly capacity and Scytale helped us cover the rest and guide us on what to do on our side to cover this effot
Exceptional SOC 2 Compliance Support from Scytale
What do you like best about the product?
Scytale provided outstanding support throughout our SOC 2 compliance journey. Their team demonstrated exceptional professionalism and a friendly approach, ensuring they thoroughly understood and addressed all our needs. We particularly appreciated their proactive assistance in every aspect of the process. The individuals we worked with were consistently professional and highly competent. Notably, Tom Lanobel, our Customer Success focal point, was instrumental in our success.
What do you dislike about the product?
Nothin. Our experience with Scytale was excellent and entirely seamless
What problems is the product solving and how is that benefiting you?
Scytale effectively simplifies the SOC 2 compliance process and the necessary data collection.
VP R&D
What do you like best about the product?
Automation for some of the SOC2 preps, great support, cooperative and flexible
What do you dislike about the product?
Some bugs on the website and automations
What problems is the product solving and how is that benefiting you?
Helping us get and keep SOC2 compliance
VP R&D
What do you like best about the product?
The communication with the team was amazing, Tom was our people of contact, and we had weeklies with him.
Each meeting we went over our tasks and progress. He was very explanatory, everything we needed to do was very clear.
Each meeting we went over our tasks and progress. He was very explanatory, everything we needed to do was very clear.
What do you dislike about the product?
I think the website was a bit complex from time to time. I mean, the monitoring was in one section and the monitor explain was in another.
What problems is the product solving and how is that benefiting you?
We needed to be compliant to SOC2, they helped us.
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