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Great communication platform for business!
What do you like best about the product?
Simple SDK's and well-built API with broad functionality is a key for me while I select which platform I will use. Nexmo has it all. It also has great pricing in comparison to functionality. It's hard to find a good competitor with similar quality.
What do you dislike about the product?
Outbound voice calls could have the ability to select the number you are calling from freely. I understand why it is limited, but it could be avoided with a different approach. I would also be looking forward to have SMTP or Email service provided by Nexmo, I lack this feature.
What problems is the product solving and how is that benefiting you?
Communication via SMS with clients is a key factor in our business. Nexmo makes it a breeze. We have reached much better customer engagement when we started using different platforms to communicate with them.
Recommendations to others considering the product:
Nexmo is a professional platform for all sorts of communication. I would definitely choose it again to implement in future projects if they will need communication with customers. Even though you could find a better price for service somewhere else, ease of use and quality of services outperform the price difference.
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SMS Platform
What do you like best about the product?
I like the ease of use in which you can purchase numbers for any service you require, in just a few seconds. Providing that kind of quick service and resolution is a key factor in our business
What do you dislike about the product?
I dislike the occasional problems we have with overseas companies, but this is more due to local infrastructure than a direct Nexmo issue
What problems is the product solving and how is that benefiting you?
We and our clients are able to communicate at an individual level or contact all members of the client staff in just a few seconds,.
Recommendations to others considering the product:
For ease of use, and the speed at which you can acquire a number for usage, I would recommend Nexmo.
Love to use the services
What do you like best about the product?
Very easy integration and I am also using the VOice service for my contact center along with the WhatsApp services and number verification services, Support staff are very good and answer the queries quickly.
What do you dislike about the product?
Done having the CRM or Front end, I need a developer team for every interegation.
What problems is the product solving and how is that benefiting you?
SMS, Call, Whatsapp, Number Verification
Good
What do you like best about the product?
We reviewed and it's cheaper than other major providers
What do you dislike about the product?
Nothing Particular. So nothing to add to this list.
What problems is the product solving and how is that benefiting you?
Messaging to users, notify them about importing activities.
Nexmo phone validation
What do you like best about the product?
Easy to use, robust API, fast response, good support
What do you dislike about the product?
Would appreciate a lower pricing, and there are sometimes downtime of the product which is not good
What problems is the product solving and how is that benefiting you?
Helping us with our KYC efforts in order to attach accounts to unique users
5 stars for relibility, security, API, and support
What do you like best about the product?
They are the only company that caters to numbers local to the Philippines, the service is very reliable in terms of sending out and receiving SMS, even for areas where the connection is pretty weak. They managed to get a hold of stable service numbers from the local providers with high reliability. The security is top-notch as well and they take immediate action once suspicious activities are detected, thereby saving us a lot of money in the process.
What do you dislike about the product?
The cost is a bit steep for my country, 130 EURO per month is still a big amount for subscribing to a number, but this is probably due to the provider's costs alone and not really Nexmo
What problems is the product solving and how is that benefiting you?
Reach to customers in far flung areas. reach has been significantly improved vs. traditional media
I use Nexmo service in Indonesia, having good experience so far.
What do you like best about the product?
pay as you use method, no commitment model.
Nexmo have history for message transaction
Nexmo have history for message transaction
What do you dislike about the product?
delivery success rate for some Telco provider in Indonesia is not that good.
What problems is the product solving and how is that benefiting you?
Registration process for our application
SMS Short Code Services
What do you like best about the product?
The reliability of Nexmo's SMS short code service is very good.
What do you dislike about the product?
Some carriers do not work reliably so we need to retain long code phone numbers as a fall back. Also, while the service is reliable, their support team's response time is poor. If we open a support ticket rarely do we hear back in less than 12 hours. Normally its 24 hours at least and their responses are cryptic and seldom resolve the issue immediately. It can be another 12-24 hour response time while they research the issue.
What problems is the product solving and how is that benefiting you?
Texting end customers with alert messages.
Nexmo are best services for business like me
What do you like best about the product?
Price , intergration . Nexmo have great intergration platform .
What do you dislike about the product?
support team .Every time i need to support just the ticket. They don't have phone number for emercengy problem .
What problems is the product solving and how is that benefiting you?
Text message for online booking
Nexmo easy development
What do you like best about the product?
It is very easy to develop a communication solution. In less than one day we can create a proof of concept.
What do you dislike about the product?
We are based in Mexico and there are few local numbers to choose from
What problems is the product solving and how is that benefiting you?
Faster development of communication platforms
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