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External reviews

376 reviews
from G2

External reviews are not included in the AWS star rating for the product.


    Telecommunications

Worldwide SMS Provider is good quality

  • March 12, 2019
  • Review verified by G2

What do you like best about the product?
We're mainly using this for SMS Messaging which has been reliable and not faced any significant issues.
What do you dislike about the product?
The telephony API options are a bit limited, dislike the per minute charges when the phone is simply porting to a SIP address.
What problems is the product solving and how is that benefiting you?
Worldwide SMS messaging at affordable prices.


    Computer Software

Excellent support, slightly dodgy service reliability

  • March 12, 2019
  • Review verified by G2

What do you like best about the product?
Prompt support -- they're always very helpful.
What do you dislike about the product?
Service to the Seychelles has dropped several times over the years.

(I provide support for a SMS-heavy service in the Seychelles)
What problems is the product solving and how is that benefiting you?
Provisioning devices that are configured via SMS
Recommendations to others considering the product:
They're fine. If you have issues, ping support immediately -- they were always helpful.


    Apparel & Fashion

Service works well, dashboard could use some work

  • March 04, 2019
  • Review verified by G2

What do you like best about the product?
Uptime is great, we've never had a downtime that I'm aware of. The API is also easy to work with and offers plenty of functionality,
What do you dislike about the product?
Dashboard. The UI isn't the best, information is hard to get out of it. Would be great if you could bill in USD instead of Euros, as we're in the US.
What problems is the product solving and how is that benefiting you?
Transnational messaging, quickly contact customers for urgent matters, and sending order updates


    Tommaso R.

Nice product

  • March 01, 2019
  • Review verified by G2

What do you like best about the product?
I use Nexmo to send sms for notifications of a site we are very satisfied! Through Api it is very easy to use the SMS service completely customizable via the dashboard. Fast and functional it does its job well. Intuitive control panel. All the macro categories are well organized. Work in this way is facilitated. The documentation is well written. Customer service responds quickly. I have yet to try the voice service, but I'm sure it will be as good as the SMS service.
There is email notification when I am reaching the spending threshold. The Profile section is also well organized. The invoices can be downloaded after you make the recharge with paypal. I can add other users to my profile. There is also the possibility of using coupons to get discounts. In short, a complete service available to us. Nexmo works really well ! ! !
What do you dislike about the product?
Nothing to say because I find a great product nexmo. Maybe I would raise the money loading fee for the account.
What problems is the product solving and how is that benefiting you?
Speed in communication between studio and customers. Our customers receive our communications via SMS in real time. They can be connected to the reserved area to check all the documents loaded from the central study. We are therefore able to have a better relationship with our customers. It was our goal to find a way to communicate instantly with customers.
Recommendations to others considering the product:
Use nexmo is a great product


    Shahaf A.

Smooth

  • March 01, 2019
  • Review verified by G2

What do you like best about the product?
I get no troubles while using the service
What do you dislike about the product?
There invoices aren't so comfortable as they sent to mail
What problems is the product solving and how is that benefiting you?
Sending sms


    Markos F.

Instructions clear

  • February 28, 2019
  • Review verified by G2

What do you like best about the product?
Great documentation, easy integration to laravel project
What do you dislike about the product?
API for succesful delivery of SMS was not easy to implement.
No easy way to see when SMS with Hellenic (Greek) characters overflowed to 2nd or 3rd SMS due to character set.
What problems is the product solving and how is that benefiting you?
Contact our survey respondents and reminding them when a new question is up.
Recommendations to others considering the product:
Do it with Laravel :-)


    Information Services

Nexmo helped us to add mobile verification feature in 4 hours

  • February 28, 2019
  • Review verified by G2

What do you like best about the product?
It's reliable and easy to integrate with.
What do you dislike about the product?
it has a high price, also you need to add analytics for the failed messages.
What problems is the product solving and how is that benefiting you?
Mobile number verification.
Recommendations to others considering the product:
of course.


    Maor A.

Easy to use service seamless integration

  • February 28, 2019
  • Review verified by G2

What do you like best about the product?
The UI is easy to understand when I need to use it. comfortable prices
What do you dislike about the product?
Sometimes users dont receive SMS it whould be good to provide insights
What problems is the product solving and how is that benefiting you?
user registration


    Computer Software

Get an SMS system up in no time

  • February 28, 2019
  • Review verified by G2

What do you like best about the product?
The easiness of getting started - I needed to demonstrate that our product could deliver real time smss and I was able to do this quickly with nexmo
What do you dislike about the product?
I am not able to get a South African number and also the smss don't get sent from the same number every time
What problems is the product solving and how is that benefiting you?
We are getting feedback from our customers on the level of service we've provided them and are able to improve our services based on this


    Computer Software

Reliable service, horrible support

  • February 28, 2019
  • Review verified by G2

What do you like best about the product?
The service is reliable and works most of the time
What do you dislike about the product?
Extremely awful support. Sometimes it takes over a week just to get a simple reply.
What problems is the product solving and how is that benefiting you?
Providing cloud-based phone solutions
Recommendations to others considering the product:
The quality of the lines are good, but expensive. The support is simply horrible!!!