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Very helpful, it's a must!
What do you like best about the product?
Easy and cool platform, it's fast and complete! What I value most is the quality of the support as well as the service.
What do you dislike about the product?
Some part in the UI and the boring-slow recharge method. Making the interface simpler and easier to send invoices maybe making them available immediately on the site.
What problems is the product solving and how is that benefiting you?
The many request of sms delivery is now complete thanks to Nexmo, I can deliver a lot of sms with in a few! As of today, I am able to fulfill customer requests in a short time, it is also implemented with our systems and we are able to sell the service by offering a better product thanks to this precious resource.
Recommendations to others considering the product:
Nexmo is easy to use and performs like few other companies in the industry. Ease of use and quality of support make the platform a reliable partner to work with.
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Great service, with good functionality
What do you like best about the product?
API is very convenience, all required functionality, good price model and mobile coverage
What do you dislike about the product?
Prepaid account, no way to have postpaid
What problems is the product solving and how is that benefiting you?
bulk SMS messages, registrations and reccomendations
I'm using NEXMO for more than few years for few destinations.
What do you like best about the product?
I like customer service approach, support reactions and great portfolio.
What do you dislike about the product?
Issues with connections, but it's related also to problems with local carriers.
What problems is the product solving and how is that benefiting you?
Bussiness issue is to give our clients reliable access to global connections. Thanks Nexmo, we have most of global direct connections
Easy to integrate
What do you like best about the product?
The integration of the services was very easy.
What do you dislike about the product?
Nothing to dislike. The service is ok for us
What problems is the product solving and how is that benefiting you?
We solved issue on user registration and verification.
The number of missed registration now is ~ 0
The number of missed registration now is ~ 0
Recommendations to others considering the product:
It is very easy and works very well
Smooth integration , solid service
What do you like best about the product?
reliable service, fast reaction on issues;
What do you dislike about the product?
we had a couple of days where we could not contact our account manager (left the company without forwarding replacement contact details)
What problems is the product solving and how is that benefiting you?
fast communication with our customers; we use SMS during the onboarding process
Straight Forward
What do you like best about the product?
1. Service call implementation is technically straight forward
2. Technical documentations and help were readily available
2. Technical documentations and help were readily available
What do you dislike about the product?
Pricing wasn't as competitive as other providers
What problems is the product solving and how is that benefiting you?
Fundamentally doing One-time-password and SMS broadcast.
Server is relatively reliable as most recipients received notification timely.
Server is relatively reliable as most recipients received notification timely.
Recommendations to others considering the product:
Price competitiveness
Reliable SMS Service
What do you like best about the product?
Reliability in sending SMS in Malaysia. Easy to integrate API.
What do you dislike about the product?
Costing. Much higher than other providers in Malaysia.
What problems is the product solving and how is that benefiting you?
Our application need to send SMS (e.g. OTP, mobile number verification) to users. Nexmo service is very useful for us.
Highly recommend, best service ever
What do you like best about the product?
Easy to use cheap and reliable, what else do you need from a sms service?
What do you dislike about the product?
Nothing to dislike about this service, I love it
What problems is the product solving and how is that benefiting you?
Customer communication
Great customer support
What do you like best about the product?
customer support reply quickly and make sure to stay with my issue until it is solved
What do you dislike about the product?
do not appreciate the tiered re-fill of our account. sometime would rather give $600 or $750, instead of either $500 or $1k.
What problems is the product solving and how is that benefiting you?
solving all kinds of customer problems on the onboarding for our ios and google play store apps.
Mixed experience using Nexmo
What do you like best about the product?
The api is decent. Documentation is elaborate too. Customer Support is fine and prompt as well. Nexmo works however...(see the next response)
What do you dislike about the product?
Sometimes I get multiple/duplicate api notifications for the same voice call made or sms sent to a user. Also the dispatch speed of text messages/voice calls (I'm in India) is rather slow considering our platform is a near real-time system and every second of delay in delivering a text/call matters to us.
What problems is the product solving and how is that benefiting you?
We are building a multi-point communication platform for individual professionals, entrepreneurs and small biz owners. More about it at www.snhyper.com
Using nexmo makes our platform multi-point as we can call up or send text when the recipient is unable to read web/email notifications.
Using nexmo makes our platform multi-point as we can call up or send text when the recipient is unable to read web/email notifications.
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