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Reviews from AWS Marketplace

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External reviews

376 reviews
from G2

External reviews are not included in the AWS star rating for the product.


    Monchai S.

Good product and team support.

  • August 23, 2018
  • Review provided by G2

What do you like best about the product?
The support team so quick and fast to solved my problem.
What do you dislike about the product?
Nothing. All services it so good and keep it up.
What problems is the product solving and how is that benefiting you?
SMS about change tittle of SMS


    Design

Nexmo Improvements

  • August 23, 2018
  • Review provided by G2

What do you like best about the product?
The service is easy to use and it works really well.
What do you dislike about the product?
It would be better if the request to upgrade the amount of money to be topped up is dealt with faster, or perhaps you can install some kind of automation? The customer service takes a really long time to reply as well.
What problems is the product solving and how is that benefiting you?
The SMS sending has been really helpful for us as an digital agency.


    Sourjya Sankar S.

Simplistic API and wide array of services

  • August 23, 2018
  • Review verified by G2

What do you like best about the product?
First and foremost, the API - that requires very short learning curve to implement. The fact that verifications are performed directly within Nexmo adds an extra layer of security.

The dashboards are intuitive and easy to navigate. Number verifications work with 99% certainty (except in some rare cases where texts fail to reach).
What do you dislike about the product?
Inability to set sender ID unless over a substantial volume on SMS-es sent / month. This can possibly be provided as an add-on (paid) service for those who don't reach the volume.
What problems is the product solving and how is that benefiting you?
End-user mobile phone verification and assistance in password resets through self-service. This serves dual purpose :
1. As an alternative means of verifying identify during password reset process
2. Keeping the mobile numbers database up to date - which otherwise is a notoriously difficult process as end-users tend to ignore update requests.


    Computer Software

good console to control everything we need

  • August 23, 2018
  • Review provided by G2

What do you like best about the product?
can add new member to help control the service. easy api for developer to integrate with their application.
What do you dislike about the product?
the invoice takes longer time to generate and it required sale person to set the auto refill.
What problems is the product solving and how is that benefiting you?
we used Nexmo to do the phone verification


    Laszlo N.

Nexmo is fast and easy to use, but not perfect.

  • August 23, 2018
  • Review provided by G2

What do you like best about the product?
We use it to verify our users, and the Nexmo is the fastest SMS sender service.
What do you dislike about the product?
The Nexmo keep the logs only 30 days. It is very short interval, I need a 90-180 days interval.
What problems is the product solving and how is that benefiting you?
Our users need to use 2fa on login, we can create it with Nexmo.
Recommendations to others considering the product:
If youe would like to use a good and fast service with perfect support you need to use Nexmo.


    Internet

Good and reliable!

  • August 23, 2018
  • Review provided by G2

What do you like best about the product?
Easy to use and integrate. Very reliable.
What do you dislike about the product?
Price is a bit high in comparison to other competitors on the market.
What problems is the product solving and how is that benefiting you?
It helps us setup our entire 2-factor authentication system using SMS.


    Kushal B.

Good service

  • August 23, 2018
  • Review provided by G2

What do you like best about the product?
The customer service is good, they keep checking if the query is solved or not and keep following up
What do you dislike about the product?
Not stable. Some times the service is not available. some time delay from nexmo api's
What problems is the product solving and how is that benefiting you?
SMS OTP sending


    Computer Networking

Quickly respond to my needs and provide complete technical support

  • August 23, 2018
  • Review provided by G2

What do you like best about the product?
I like to solve technical problems quickly, so I need mexmo fast technical support, I can contact my salesman many ways, I feel very good.
What do you dislike about the product?
I have been using Nexmo for quite some time, for several years, but I have never had a favorable price.
What problems is the product solving and how is that benefiting you?
Member authentication, member password reset


    Kit Yin L.

Not so stable

  • August 23, 2018
  • Review provided by G2

What do you like best about the product?
Nexmo Verify API
If the authentication is not completed, it is not charged, This is good.
What do you dislike about the product?
API is unstable. Sometimes I cannot receive SMS. And not enough support for investigation.
What problems is the product solving and how is that benefiting you?
SMS Authentication
Detect fraud activities


    Human Resources

Great product but low delivery rate for Hong Kong market

  • August 23, 2018
  • Review provided by G2

What do you like best about the product?
SMS function works as described and easy to integrate
What do you dislike about the product?
Some networks in Hong Kong have poor delivery rates using nexmo
What problems is the product solving and how is that benefiting you?
Verifying our customer's telephone numbers