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Versatile capabilities across multiple communication channels
What do you like best about the product?
I have the option to handle communication mediums using one single source. I especially like that they are very well integrated with Telecom providers for their SMS feature which we use the most.
What do you dislike about the product?
It's a bit more costly than using a local provider per country. There is little feedback if something goes wrong unless you take the effort to check it yourself.
What problems is the product solving and how is that benefiting you?
Making people show up at their meetings with the SMS function offered by Nexmo.
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Very good customer service from the very beginning from Payam Taghizadeh in London
What do you like best about the product?
Once a computer code writer here in Vladivostok wrote a short program to send SMS messages, everything else has been automatic and very easy to use, including refilling our account online. The Nexmo SMS sending page is very easy: just insert the message, load the address list and press a button. Great
What do you dislike about the product?
By Russian law we are not allowed to use our own header on the SMS messages that we send, so our messages are sent out using different and random headers. Therefore we have to be sure that the first few words of our messages identify us as the sender.
What problems is the product solving and how is that benefiting you?
So far we have only used Nexmo to send SMS announcements of our classical music organ concerts. Since we began, all our concerts have been completely full, no empty seats.
Reliable service for verifying customer phoner numbers!
What do you like best about the product?
1. Simple interfacing
2. Reliable service.
3. Good customer support, when needed.
4. Easy reporting features.
2. Reliable service.
3. Good customer support, when needed.
4. Easy reporting features.
What do you dislike about the product?
1. Simplify longer term digging into data for reporting.
2. Provide favorable pricing for small startups.
2. Provide favorable pricing for small startups.
What problems is the product solving and how is that benefiting you?
Our free alarms and reminders app, Galarm, relies on users to register their mobile numbers. We use Nexmo's Verify feature to validate customers own the numbers they are registering.
Recommendations to others considering the product:
Make the verification pricing depending on the country for which verification is being made.
Nexmo is an easy solution to communicate automatically
What do you like best about the product?
Easy to integrate with your own platform and wel documented to be used
What do you dislike about the product?
You should have a callback option to get final status of each request call
What problems is the product solving and how is that benefiting you?
* I need to call to my customers to inform the status of many things
* Reminders to my customers.
* Reminders to my customers.
Recommendations to others considering the product:
Received calls should be cheaper
Excelent platform for SMS and Phone automatization
What do you like best about the product?
Excelent documentatation and full self-service
What do you dislike about the product?
It could has discounts by bulk use, In some cases We must user another SMS vendor because of fixed prices policy.
What problems is the product solving and how is that benefiting you?
It's an easy way to send SMS directly to the customers of my advertisers.
Nexmo Share Short Code
What do you like best about the product?
Fast, always available to take my calls. Customer Service and Tech support worked together towards resolution
What do you dislike about the product?
Nothing at this point I can think of. Everything went smooth
What problems is the product solving and how is that benefiting you?
Free Share Short Code for Marketing and Informational SMS
Recommendations to others considering the product:
Yes
Good/cheap service which takes forever to fix it when its broken. Works well when it works.
What do you like best about the product?
Good pricing and coverage. Good API. Improvements in their website which makes it a bit more usable than it was couple of months ago.
What do you dislike about the product?
Support takes forever to fix any issues. (numbers out of service). Sometimes it takes over 4 months. Numbers are pulled out of service for various countries without very comprehensive explanations as to what was wrong/what the reason was /etc - so you'll have to figure it out, inquire with support, follow up on the issue until you get a better answer.
Website has improved a lot but still lacks a better search for phone numbers . Editing a lot of phone numbers is horrendous and you're better off wasting the time to implement that edit via API instead of doing it via their website.
They charge in EUR currency, but the pricing on the website is in USD (might be different for Europe, i guess?) so that's a problem when you have to account for the exchange rate, etc.
Website has improved a lot but still lacks a better search for phone numbers . Editing a lot of phone numbers is horrendous and you're better off wasting the time to implement that edit via API instead of doing it via their website.
They charge in EUR currency, but the pricing on the website is in USD (might be different for Europe, i guess?) so that's a problem when you have to account for the exchange rate, etc.
What problems is the product solving and how is that benefiting you?
Coverage in countries where i would otherwise not have access to. Some cost savings here and there.
Recommendations to others considering the product:
Read the API docs and have patience. You'll make it.
Cordial
What do you like best about the product?
Ease of UI and tech support is appreciated
What do you dislike about the product?
Sometimes difficult to convey issues to customer support when explaining issues between our VLN's and the recipient's VLN
What problems is the product solving and how is that benefiting you?
Quick communication with customers
Simple and reliable
What do you like best about the product?
The SMS service is by far the easiest to use, simple API tools available, and priced very reasonably.
Documentation is complete, and they provide (nearly) everything you need to be fully self-managed.
Documentation is complete, and they provide (nearly) everything you need to be fully self-managed.
What do you dislike about the product?
Recently, they've announced they will be charging to receive messages, not just renting virtual phone numbers and sending messages. To me that seems like double-dipping. The built in dashboard doesn't expose all the features the API allows, so you have to write your own for full access.
What problems is the product solving and how is that benefiting you?
Sending SMS alerts used to be handled in house by connected devices which were unreliable and expensive to replace. Nexmo has taken a big headache away from the operations team, so much so that we hardly even think about the impact of sending thousands of SMS messages.
Recommendations to others considering the product:
If you need a simple SMS service, this should be your only choice.
No Issues
What do you like best about the product?
Affordable. Was fairly simple to set up.
What do you dislike about the product?
Not in US Dollars. Would like it to be easier to chat with support when it is needed
What problems is the product solving and how is that benefiting you?
Nexmo is the company that Acowin has you sign up with in order to text through their software. Appreciate that this is an affordable program.
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