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External reviews

376 reviews
from G2

External reviews are not included in the AWS star rating for the product.


    Information Technology and Services

SMS notifications from Laravel made easy

  • November 16, 2017
  • Review verified by G2

What do you like best about the product?
As a newbie to web development, I found that setting up and configuring my application to use NEXMO was a painless process
What do you dislike about the product?
I have had some issues with notifications saying "delivered", but the SMS was not actually received. I logged a call with support and the response was quick and the issue has been resolved ....
What problems is the product solving and how is that benefiting you?
Notifying people of upcoming appointments .....
Recommendations to others considering the product:
Go for it


    Computer Software

Easy integration with Laravel Notifications

  • November 16, 2017
  • Review verified by G2

What do you like best about the product?
Simple API, easy to integrate with existing notification functionality in your Laravel apps.
What do you dislike about the product?
Minor issue is that on new accounts, it is easy to reach the maximum amount to top up the account. It took a few days to get a support response to enable to increase account spend (we're fairly big spenders)
What problems is the product solving and how is that benefiting you?
Keeping internal sales people informed across a range of phone types


    Erik T.

Has most things we need. Acvount manager is great.

  • November 15, 2017
  • Review verified by G2

What do you like best about the product?
Account manager service and ease to pay
What do you dislike about the product?
No mms, analytics are poor, pricing could be more competitive
What problems is the product solving and how is that benefiting you?
Reaching a hard to reach demographic


    Transportation/Trucking/Railroad

The API of Nexmo is very easy to integrate.

  • November 15, 2017
  • Review verified by G2

What do you like best about the product?
The API and the official SDKs are very easy to use.
What do you dislike about the product?
The dashboard is very difficult to use, also the dashboard don't have details about the use, don't have real-time use.
What problems is the product solving and how is that benefiting you?
User registration for a ride hailing startup in Central America


    Accounting

Good

  • November 15, 2017
  • Review provided by G2

What do you like best about the product?
Simple easy to use infrastructure via API
What do you dislike about the product?
Not being able to get big sms packages without human approval
What problems is the product solving and how is that benefiting you?
accounting problems with our partners


    Retail

Speedy and resilient platform, integrated with other systems

  • November 15, 2017
  • Review verified by G2

What do you like best about the product?
It is great to be able to get our SMS messages out rapidly and to view reports on delivery by day, week, month. It is great to use this for QC'ing our SMS efforts and for reporting.
What do you dislike about the product?
I don't have anything I dislike about Nexmo. It does what it needs to do and we have very good support from the team there. They are responsive and they have our best interests in mind.
What problems is the product solving and how is that benefiting you?
We are using Nexmo for our outbound SMS campaigns. We have seen greater speed, outreach and response than ever before.
Recommendations to others considering the product:
Have a technical/implementation partner to help you with setup and with testing and with ongoing support. Make sure you are honoring your Customers' SMS preferences and the flow of SMS in the application and make sure to check in on the reports regularly especially during a large send.


    Román P.

Perfect service for my multiregional company

  • November 15, 2017
  • Review verified by G2

What do you like best about the product?
Ease of implementation. We needed less than one month to go live. You don't need several or deep knowledge of programming to make a successful integration with Nexmo. It's really easy to understand how to achieve the connection.
What do you dislike about the product?
Nothing so far. The service is very complete. I would take the same decision if I would need to integrate other system with SMS world-wide provider.
What problems is the product solving and how is that benefiting you?
I can integrate several countries with the same product. In addition, the price of the SMS is really competitive in almost every country is offered. You can build a business model with low or zero impact, because the price is really affordable.
Recommendations to others considering the product:
Very complete service and easy to implement. You can send SMS to all around the world easily and no expensive. If you want a plugin connection and a reliable service, you have to connect to Nexmo.
We need less than 2 days to have our system fully operative, and since then it's very stable.
We tried several options in the market before to know about Nexmo, and we can subscribe that Nexmo is the best one.


    Internet

Fast solution for sms integration

  • November 15, 2017
  • Review verified by G2

What do you like best about the product?
It was really easy to setup, test in trial mode and switch to LIVE mode.
What do you dislike about the product?
Price for different countries, but other services have the same
What problems is the product solving and how is that benefiting you?
Notify users about site problem
Recommendations to others considering the product:
Continue in the same direction


    Computer Software

Very proficient SMS platform

  • November 15, 2017
  • Review verified by G2

What do you like best about the product?
Very proficient: API very easy to use, success send rate high, cost very reasonable, known issues well documented.
What do you dislike about the product?
I only called for support a few times, pretty difficult to reach support over the phone. Much easier with emails.
What problems is the product solving and how is that benefiting you?
I am using Nexmo SMS for appointment confirmations and reminders. Those features are valuable for my application.


    Dave V.

Very impressed with the out of the box features of Nexmo

  • November 15, 2017
  • Review verified by G2

What do you like best about the product?
The fact that there was a rest client for .NET saved us a lot of development time. Being able to simply send SMS messages and being able to clearly manage our account were big pluses.
What do you dislike about the product?
Wish we could send a media image with text messages. We had to choose another service for customers who want to send an image. Wish Nexmo would add some Mime type support.
What problems is the product solving and how is that benefiting you?
We are bridging a gap with notifications from our applications in our suite of products to alert both users of the applications as well as customers who are managed by the applications. The number of notifications we have on our list to develop is a great benefit. Shows the endless possibilities.