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We are very satisfied with the service- IvyNet
What do you like best about the product?
From Nexmo API, mostly we use SMS for OTP.
What do you dislike about the product?
There is nothing in particular that I dislike.
What problems is the product solving and how is that benefiting you?
Our customers can receive their one-time password in few seconds.
Recommendations to others considering the product:
Fast, seamless, reliable and very efficient customer support.
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Easy to use and results!
What do you like best about the product?
I love the ease of use with Vonage Communications APIs. We have used the US Short Code Alerting APIs in order to provide a great up-to-date user experience for our company and customers. We were able to get things up and running very easily and quickly and anytime we needed support Vonage was there to help in a huge way!
What do you dislike about the product?
Not much! We have had very little issues
What problems is the product solving and how is that benefiting you?
We are solving issues with communications live and direct to our end customers depending on us. We have realized just how powerful these messages getting into users hands can be as it relates to the delivery process for our customers.
Recommendations to others considering the product:
We have our LegaSuite (AS400) app dump a file that a windows process reads and handles calling the Vonage APIs from there and writing back once sent. I would recommend using the Vonage support as much as needed great help found there!
The smartest and the easiest option for VoIP and SMS APIs
What do you like best about the product?
The documentation contains all the necessary information, support is also very helpful and in case you are a developer, working with product will be easy and clear
What do you dislike about the product?
The prices provided on different services are a bit expensive
What problems is the product solving and how is that benefiting you?
With Vonage APIs now we are able to make automatic voice calls and send text messages
Recommendations to others considering the product:
Documentation is always helpful and easy-understandable
Nexmo - Get calls and sms without delay
What do you like best about the product?
It gives you ability to have communication system always ready and to deliver every information requested by customer quickly without delay. Its API-s are relatively easy to use. Also you have information for every SMS sent, You can filter them with number, country time ETC. same is for the voice calls. you can see how much did you spent on services that day, or any other day. Also you can create custom threshold so you will get notified when your balance is getting low, so you can reload it.
What do you dislike about the product?
We got hacked couple of times and our balance was used up. so for couple of days, until the problem was being investigate we were not putting money on our account, thus service was not available for our customers. So i think it need better protection
What problems is the product solving and how is that benefiting you?
We are using its services to send text messages and OTP codes to people in foreign countries . Also using nexmo we can see every sms text, send location and other details .
Recommendations to others considering the product:
I don't have wast knowledge of similar services , so if you are looking for this kind of service i'd have only nexmo to recommend. It's renewed website has easy to navigate menu.
Nexmo - Best app to connect your app with carrier
What do you like best about the product?
Nexmo has a really to use API's which helps you to connect you app with carrier , its switch also nexmo has a really friendly interface , where you can see all the information you need, for example : Where was the SMS sent , how much was the expenditure and etc
What do you dislike about the product?
Can't say anything bad about the nexmo, It's really great
What problems is the product solving and how is that benefiting you?
We have a lot of customers that we're trying to reach out , with our Promos , we use Nexmo to send all this infromation and get closer with our customer base
Good sms and voice delivery tool
What do you like best about the product?
Great tool for sms and voice service delivery. Fast processing of requests and cloud based solution, which helps to deliver great user experience with high level of security in real time, worldwide service. Simple API and easy to integrate with any platform using in company. Rates are acceptable considering offers on market.
What do you dislike about the product?
dashboard is a bit had to use, need to navigate with a lot of click to find needed info. Fraud detection is the weak area for tool. Few times account was hacked and we stopped to deposit money for few days, which means had downtime for service. I would like more quick response from support when need, it takes few days to get full info any help needed. If you need to use tool in part of Asia expect some delays, we tried to drill down and find out what was the reason of slow performance on this area but could not find out anything, probably some integration issues, like no direct communication channel.
What problems is the product solving and how is that benefiting you?
Using nexmo for product as OTP and voice calls. This means user account is more secured. Reliable service helps to deliver good user experience.
Recommendations to others considering the product:
Fraud detection is not strong side of tool. Constantly check usage of balance with the following criteria: which countries were top requester of your sms or voice service.
We don't support 3rd party applications
What do you like best about the product?
I don't like that it doesn't work. I cannot say I like something when it did not work??
What do you dislike about the product?
It did not work on my New York ServiceNow instance. This is a 3rd party application sold on our company store and I reached out to the support team because their documentation is incorrect and the reply was we don't support 3rd party applications.
What problems is the product solving and how is that benefiting you?
None because it doesn't work
Recommendations to others considering the product:
No I most certainly would not recommend Nexmo because of the poor support or attempt at support. A blanket we don't support 3rd party applications when it is sold on our company website and I am trying to demo it to sell your features is not the way to support your reseller......
Powefull system , great possibilities
What do you like best about the product?
Simple way to obtain voice and sms numbers to handle in many programming languages
What do you dislike about the product?
Not too simple to start with (for me) , now i’m able to use many funcions , and i’m studying for the remaining...
What problems is the product solving and how is that benefiting you?
I’m now able to interface phone numbers with my Python scripts, linking a web addtess with calling or sms funtions!
Recommendations to others considering the product:
Very good sustem, need good programming skill to interface
Tokbox review
What do you like best about the product?
MedOnGo’s Smart Health Platform is being used for Smart Consults, Remote and Tele Consultations which requires best possible live video consultation. Tokbox was the clear choice as it provided management capabilities that come with quality & bandwidth.
During our Tokbox integration with out Smart Health Platform we found
* Documentation is simple, easier & informative. One of the best we’ve seen on the market for communication APIs.
* API's are easy to integrate.
* Ability to record videos.
* Developer tools like Inspector useful for debugging best in the business.
During our Tokbox integration with out Smart Health Platform we found
* Documentation is simple, easier & informative. One of the best we’ve seen on the market for communication APIs.
* API's are easy to integrate.
* Ability to record videos.
* Developer tools like Inspector useful for debugging best in the business.
What do you dislike about the product?
Need to create separate login for customer support.
What problems is the product solving and how is that benefiting you?
We have been using Tokbox for more than 2 years for the following
* Tele medicine application to provide real time doctor consultation for patients.
* Provide technical customer support using P2P video chart.
* Tele medicine application to provide real time doctor consultation for patients.
* Provide technical customer support using P2P video chart.
Recommendations to others considering the product:
We have used Tokbox for more than 1.5 years with out any issue. Personally have recommended this to couple of friends & colleagues.
Nexmo has proven to be very reliable for SMS-based two-factor authentication
What do you like best about the product?
It just works. Implementation was relatively easy.
What do you dislike about the product?
Definitely billing & payments. We can only pay 100 euros at a time, which in some short periods of the year is very low compared to our consumption, leading to multiple automatic reloads per day. This leads to dozens of 100-euro invoices, which only become available after quite some time, and which you cannot download, they can only be e-mailed to you. Impossible to know which ones you already have or not. Extremely unpractical for us.
What problems is the product solving and how is that benefiting you?
We have a client that requires SMS-based two-factor authentication for every single user login, and the Nexmo Verify API is perfectly suited for that.
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