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Software and Compliance Management
What do you like best about the product?
Being able to create Scores according to rules and also performing actions from the Finder is really useful
What do you dislike about the product?
Limited number of entries and management of the categories.
What problems is the product solving and how is that benefiting you?
Compliance of Softwares (Software mandatory in the computers and also software not allowed)
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nexthink good product but need to be more easy
What do you like best about the product?
data and remote actions and alerts and dex
What do you dislike about the product?
complexity need to more easy to use more user friendly
What problems is the product solving and how is that benefiting you?
nexthink give users feedback and alerts
Great Experience
What do you like best about the product?
This is powerful, a lot of helpful informations to improve IT experience of Users. Customer service is great
What do you dislike about the product?
Some elements from On-Prem version is not fully implemented yet. Entities segregation of for instance
What problems is the product solving and how is that benefiting you?
For now, Nexthink infinity is implementing for now and we gather informations only for the moment
Nexthink is very good tool that supervise in real time all the devices connected
What do you like best about the product?
the Act Module: remediation script
Alerts
Alerts
What do you dislike about the product?
removing devices in real time from the Finder.
What problems is the product solving and how is that benefiting you?
reducing the number of incidents by using the remote action in real time
Nexthink as a day to day tool
What do you like best about the product?
easy to adopt
adapted for multiple roles needs
relationship with the Nexthink team
tool is evolving every day
adapted for multiple roles needs
relationship with the Nexthink team
tool is evolving every day
What do you dislike about the product?
Nexthink is splitted over 2 different tool (the Finder and the Nexthink Experience)
What problems is the product solving and how is that benefiting you?
identifying users concerns and identify issues that are never raised to the Service Desk
Nexthink
What do you like best about the product?
Remote action, Flexibility to bring needed data, Monitoring workstations
What do you dislike about the product?
Nothink, all looks good for me and which all best for nexthink product
What problems is the product solving and how is that benefiting you?
Self haling and remote action and reportig
Great Overview of the digital employee experience and good insights on device performance
What do you like best about the product?
Remote actions, live dashboards ( still exploring), DEX
What do you dislike about the product?
Limitations ( # of alerts, RAs, ..etc) unable to modify the DEX values
What problems is the product solving and how is that benefiting you?
Self healing, taking immediate remote actions for time consuming steps, overview of device health and provide good insights on the network and sites
Nexthink Evaluation
What do you like best about the product?
I'm working as Problem Manager and what helps me the most is that I can find Problem causes in this tool
What do you dislike about the product?
The complexity sometimes. As my maintask is Problem Manager, I don't always have the time to dive into this application to check all the possibilities. Sometimes it's not easy to retreive the required info
What problems is the product solving and how is that benefiting you?
Exemples are:
- Detecting causes of Problems
- Follow up migrations from Crowdstrike to Defender by exemple
- Detecting causes of Problems
- Follow up migrations from Crowdstrike to Defender by exemple
Amazing way of monitoring devices and remediating popular issues
What do you like best about the product?
Monitoring devices
Remediation of popular issues
Reporting of deployment projects
Self-healing applications
Remediation of popular issues
Reporting of deployment projects
Self-healing applications
What do you dislike about the product?
Hardcoded limit of number of alerts and automatic remote actions that can be configured
What problems is the product solving and how is that benefiting you?
Helping us remediating current and popular issues that can be fixed remotely. Also, creating self-healing actions to prevent issues from happening.
G2 Review - Nexthink is the best tool I have ever seen in terms of Digital Employee Experience
What do you like best about the product?
Now, it has been upgraded to Nexthink Infinity which has lot many new features and new things to explorer and get data. And Live dashboard is really amazing to view current data take instant decisions
What do you dislike about the product?
In this Nexthink Infinity it has data for 30days. Some organisations takes 90 days or 60days data then remove it from data base
What problems is the product solving and how is that benefiting you?
Software metering which is cruical and money saving features which we use via Nexthink Platform.
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