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Nexthink Endpoint Bundle

Nexthink, Inc. | 1

Reviews from AWS Marketplace

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External reviews

351 reviews
from G2

External reviews are not included in the AWS star rating for the product.

    Automotive

Nexthink improves devices activities visibility

  • August 04, 2023
  • Review verified by G2

What do you like best about the product?
- Customer Success Plan program which supports you to deliver business outcomes and create added value with Nexthink.
- Realtime metrics
- API and scripting capabilities
- Computers issues anticipation
- Hidden problems detection
- New Nexthink Infinity cloud platform (vs On-prem infra)
What do you dislike about the product?
- Room for improvement : more graphic options on Nexthink Dashboards
- Cloud platform version management (every month, new version, new functionalities,...) requesting frequent test and validation.
What problems is the product solving and how is that benefiting you?
Enhance decision making
Improve business process outcomes
Create internal/operational efficiencies
Improve business process agility
Improve compliance & risk management

    Higher Education

Great product for Organization specific Help content in Finance System.

  • July 28, 2023
  • Review provided by G2

What do you like best about the product?
Applearn has allowed us to have a single source of organisation specfic help content for our Finance system while users are in the Finance System. They do not need to play digital roulette and try various sources such as Intranet, Sharepoint or Moodle to find relevant content.
What do you dislike about the product?
Trails is clunky but the debvelopment of Tooltips vastly improves the user experience.
What problems is the product solving and how is that benefiting you?
Help resources for users of the Finance can be in a variety of different applications e.g. Intranet, sharepoint and it is not clear where a user should go to access them. Having content in Applearn means that while a user is in the Finance System they can access help content without jumping out to another system. From a user experience perspective it ensures we can have a consistent look and feel for help content across all areas of the Finance System.

    Airlines/Aviation

Monitor and Observe your business

  • July 02, 2023
  • Review verified by G2

What do you like best about the product?
The tool provides outstanding ability to monitor devices in your business, you only need to install a collector on the device to start observing in real-time. The collector is lightweight and almost unnoticable with regards to CPU, Memory or Bandwidth. The tool offers easy integration with your ITSM, my company uses ServiceNow and haven't had issues.

The people working on the tool are continuously working to make it better and listening to the feedback from customers.
What do you dislike about the product?
It's not enjoyable when you face a hard-coded limit (i.e. number of users, number of allowed remote actions, ...) but this is expected in IT environment as resources are not infinite.
What problems is the product solving and how is that benefiting you?
Ability to monitor big number of devices, get alerted about issues and easily perform remediation on many devices with one-click.

    Hospital & Health Care

Nexthink - the IT Multitool

  • June 28, 2023
  • Review verified by G2

What do you like best about the product?
- excellent client visability
- potential to cover many use cases (self repair mechanics, licence tracking, user interaction)
- drive innovation
- the Agent runs reliable hardly any issues
What do you dislike about the product?
- covering every endpoint with a licence can be costly
- overlaping functions to other established products
- lack of reporting to display impact of measures
What problems is the product solving and how is that benefiting you?
- several self repair mechanism
- IT-Agent triggered skripts on clients to avoid local admin rights
- basic licence monitoring
- client visibility tool for IT-support team

    Information Technology and Services

Best DEX product

  • June 23, 2023
  • Review verified by G2

What do you like best about the product?
1) Central source of information for endpoint diagnostics and analytics
2) Remote actions make remediation very easy
3) Engage module is really effective
What do you dislike about the product?
Administration can be a bit challenging for a beginner
What problems is the product solving and how is that benefiting you?
Proactive IT support/dex management, before issues turn into tickets

    Electrical/Electronic Manufacturing

Nexthink Review

  • June 22, 2023
  • Review provided by G2

What do you like best about the product?
visualization of the data, drill down, find similar events, creating own dashboards
What do you dislike about the product?
one more tool to be used by IT staff, in our old version the use of 2 apps, Webgui for dashboards, finder for use the identify problems on the client machine
What problems is the product solving and how is that benefiting you?
Service monitoring, searching problems with response times in different applications

    Telecommunications

Beyond expectation

  • June 21, 2023
  • Review verified by G2

What do you like best about the product?
Remote actions in Nexthink was the most useful module and has been widely used in our environment.
What do you dislike about the product?
sometimes the connection of details are missing in the platform.
What problems is the product solving and how is that benefiting you?
Nexthink remote actions are widely used in our environment. It helps to take actions proactively and also provide immediate resolutions within a limited time span.

    Mohamed N.

its make the work easily

  • June 20, 2023
  • Review provided by G2

What do you like best about the product?
yes
it's easy to find the solution and describe the behavior
What do you dislike about the product?
how to fix the issue directory
it should
What problems is the product solving and how is that benefiting you?
we found a lot of PC's old version and old windows version

    michel m.

very good experience

  • June 20, 2023
  • Review verified by G2

What do you like best about the product?
It has control over most of the subjects...
What do you dislike about the product?
I'm satisfied with what it has.
I'm satisfied with what it has.
What problems is the product solving and how is that benefiting you?
Break Down the Wall Between IT and Employees.
Automate remediation at scale.
Measure, Manage and Improve Digital Employee Experience.
Enhance your existing infrastructure.

    Fares M.

Saudi Arabia Riyadh

  • June 20, 2023
  • Review verified by G2

What do you like best about the product?
Error detection
reports
Alert
Dashboard
Hardware details
What do you dislike about the product?
nothing
nothing
nothing
nothing
nothing
nothing
What problems is the product solving and how is that benefiting you?
I can solve a computer problem because it gives the cause of the problem

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