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Nexthink Endpoint Bundle

Nexthink, Inc. | 1

Reviews from AWS Marketplace

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External reviews

351 reviews
from G2

External reviews are not included in the AWS star rating for the product.


    George L.

Very intuitive to use in establishing digital adoption for the LMS system at Edwards Lifesciences

  • November 24, 2020
  • Review verified by G2

What do you like best about the product?
Data analytics that AppLearn provides helps us monitor how many users have logged into the system and how long users spend time on page in the system. The split screens are useful in housing our Quick Reference Guides to help with our LMS admins in performing certain tasks. Smart page are useful in bringing awareness to all users on new features that were added into the LMS system.
What do you dislike about the product?
A suggestion for AppLearn to help with end user is the ability to search on how to do something by the end user typing a question and displaying a list of split screens or trials that are clickable in which will take them directly anywhere in the system.
In addition, would like to see data on how many times a QRG has been downloaded from the split screen.
What problems is the product solving and how is that benefiting you?
LMS admins are dependent in using the split screen to help perform their daily task. They can now troubleshoot issues to end users quickly and have more time on working on other tasks.


    Transportation/Trucking/Railroad

great reporting and excellent customer support!

  • November 23, 2020
  • Review provided by G2

What do you like best about the product?
helps our users get help when they need it instead of having to leave what they are working on
What do you dislike about the product?
organization of files in the content cloud
What problems is the product solving and how is that benefiting you?
process / instructions


    Luis G.

Applearn customer service is awesome.

  • November 23, 2020
  • Review provided by G2

What do you like best about the product?
The new way to present the analytics of the tool represents a step up
What do you dislike about the product?
We would like to have more guidance on how other clients are doing in order to engage their employees with the usage of the tool, with the help of applearn.
What problems is the product solving and how is that benefiting you?
Currently, we use applearn to help our employees with simple day to day process
Recommendations to others considering the product:
Make sure to develop training materials and to map the right roles to the applearn solution


    James G.

Amazing !

  • November 23, 2020
  • Review provided by G2

What do you like best about the product?
Amazing functionality and brill team from a support perspective
What do you dislike about the product?
Nothing but I would really like to work with Applearn going forward
What problems is the product solving and how is that benefiting you?
We are solving a e-procurement implementation at a global A&D client moving to online learning. We have realized much better learning experiences at home and own pace


    Airlines/Aviation

Integrated Tier 0 support

  • November 18, 2020
  • Review verified by G2

What do you like best about the product?
Provide self help materials in context including usefull data to drive adoption.
What do you dislike about the product?
I would like more intelligence in process.
What problems is the product solving and how is that benefiting you?
Self help and use of data to drive adoption.


    Peter N.

Rapid, effective and creative solutions, provided by experts who are passionate in their field

  • November 17, 2020
  • Review verified by G2

What do you like best about the product?
Above all, the focus on client relationship is paramount and seems embedded into the culture within the Applearn team, this is complimented by their relentless approach to delivery.

The experience of the broader systems used within organisations helps them to define and develop suitable solutions and add value to problem solving.
What do you dislike about the product?
Limited dislikes as it's mostly a positive experience. Any challenge faced with the plugin is quickly rectified or a solution found.
What problems is the product solving and how is that benefiting you?
Developing just in time delivery of system guidance and support to ensure employees and managers have the information at their fingertips when they need it most.

Tracking our usage and understanding the global variances in employee and manager experiences and using advanced analytics to identify root cause.


    Denis L.

A simple tool to help your organization

  • November 09, 2020
  • Review verified by G2

What do you like best about the product?
Ease of use, for both Admins and end-user. And powerful analytics tool.
What do you dislike about the product?
Some bulk management in the admin side would be an improvement.
What problems is the product solving and how is that benefiting you?
Help end-users with different tasks in our Cornerstone system. Especially helpful with more complex tasks, like performance review.


    Tobacco

An obstacle race

  • November 06, 2020
  • Review verified by G2

What do you like best about the product?
I love that you can have the help you need where and when you need it.
What do you dislike about the product?
Don't like that you can't have an overview of the separate categories from your media settings.

For example, if I have media for Poland in Polish, I'd like to be able to visualise this somewhere within Adopt. Right now you can only access each media item individually and/or playlists, e.g. Hire. I might have hire available for different countries and in different languages, but there's not a way to get an overview of for example what docs Spain can currently see regardless of playlists. If Spain had documents in hire, this could be displayed here, but also other documents they might have configured but within a different playlist. There's definitely room for improvement there.
What problems is the product solving and how is that benefiting you?
We haven't been able to fully implement AppLearn as we are still having issues reaching all our population.


    Airlines/Aviation

AppLearn Review

  • November 06, 2020
  • Review verified by G2

What do you like best about the product?
The relationship management is good - with a good two-way dialogue and understanding of each others issues
What do you dislike about the product?
As a relatively new organisation in this space their lack of market presence can be a hindrance
What problems is the product solving and how is that benefiting you?
How our Workday system is used and where we should focus our development
Recommendations to others considering the product:
A product that works well with our systems


    Higher Education

Easy and convenient

  • November 04, 2020
  • Review verified by G2

What do you like best about the product?
Having control over our content is important. New functionality is added regularly, so this let's us adjust editing and publishing of support materials as we need.
What do you dislike about the product?
You could remove the requirement to re-publish when a document is being replaced. That's the only thing I can think of that seems unnecessary.
What problems is the product solving and how is that benefiting you?
New systems, especially where online services have previously been done off-line is always difficult for people as the change affects them at different times. The fact that the in-system help is always there whenever people access the system is a huge benefit. It has definitely allowed us to cut down on repetitive training events.
Recommendations to others considering the product:
Definitely a great way of keeping training and assistance materials where you need them. The additional website 'library' of our materials, which is access out-of-system, has been enormously useful in promoting the in-system content to staff.