Removes features right from under you
What do you like best about the product?
Great AI tools, smart and easy to implement
What do you dislike about the product?
Removes features after a few months, so buyer beware. Whatever you create may be taken away at any time. We had an entire system under their AI chatbot functionality and they decided to discontinue it in favor of a platform 5x the price. Sendbird is not feasible for medium size businesses.
What problems is the product solving and how is that benefiting you?
Great chatbot functionality on the website and SMS. Now removed as a feature. Countless hours lost with no substitute.
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