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Thus far, we’ve received god automation with the collections modules
What do you like best about the product?
Ai features which enable automation is very good
What do you dislike about the product?
Self service automation are limited within the app
What problems is the product solving and how is that benefiting you?
Auto apply cash applications and also collections strategies
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Recommend new peodurcts
What do you like best about the product?
Easy use products, nice layout, good's after sale services
What do you dislike about the product?
Long time to get info on new products. Changes to employees often
What problems is the product solving and how is that benefiting you?
Receiving and applying payments
Great product
What do you like best about the product?
Great product , helps OTC department automation
We are implementing the EIPP module.
We are implementing the EIPP module.
What do you dislike about the product?
So far nothing we will be implementing EIPP module soon
What problems is the product solving and how is that benefiting you?
It is solving Billing B2B customer and collecting payments
So far implementation experience is good
What do you like best about the product?
There proactive approach of solving problems
For customer invoice module
For customer invoice module
What do you dislike about the product?
Extra charge for onboarding other currencies
What problems is the product solving and how is that benefiting you?
Solving affiliate (customer) invoice and payment problem
Order to cash director
What do you like best about the product?
AI and GenAi. Product Efficiency for productivy gains
What do you dislike about the product?
Implementation and overall support. Tickets get too long for resolution and CRs are chargeable for basic admin changes
What problems is the product solving and how is that benefiting you?
Cash forecasting, cash management, payment and risk prediction
Powerful tool with room for improvement based on needed customizations.
What do you like best about the product?
The powerful algorithm makes it easier for collectors to prioritize things as needed.
What do you dislike about the product?
The tool is great but requires a lot of customization since the out of the box tool doesn't fit all of our immediate needs.
What problems is the product solving and how is that benefiting you?
Providing visibility to what our collectors are doing on a day to day basis outside of the general reporting we had before.
Technical
What do you like best about the product?
It's a very helpful and exciting program
What do you dislike about the product?
Their need to respond to users when prompted
What problems is the product solving and how is that benefiting you?
Accounts and internal communications between members are the main focus
High radius helps lower DSO
What do you like best about the product?
The usability of the system is my favorite feature
What do you dislike about the product?
The support team could be a little more quick on turn around times.
What problems is the product solving and how is that benefiting you?
It is helping us reach more clients with less effort - helping our efficient
Director of Revenue Specialist
What do you like best about the product?
The AI for credit and collections. It makes sourcing accounts to call seamless
What do you dislike about the product?
The high five platform doesn't work for me all the time.
What problems is the product solving and how is that benefiting you?
Cash application, overdue AR
Excellent for deduction management
What do you like best about the product?
The use of bots to pull customer support
What do you dislike about the product?
Nothing at this time that I can recall that I really dislike
What problems is the product solving and how is that benefiting you?
Maintenance if AR support and process flows
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