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External reviews

171 reviews
from G2

External reviews are not included in the AWS star rating for the product.


    Danny S.

Email Gateway Defense: Blocking Threats, Securing Inboxes

  • March 28, 2025
  • Review verified by G2

What do you like best about the product?
The most helpful thing about this tool is the ease of use. It helps me to quickly investigate and remediate phishing emails. If a legitimate email is blocked, EGF includes features to quickly mark as a false positive and allow the sender. This is used in collaboration with MS Defender and acts as our first line of defense for correspondence. I use the product on a daily basis, as email communication is a huge part in our company.
What do you dislike about the product?
There is not a lot to dislike of this product. I would say that maybe combining some of the tools together in one interface, which they are working on.
What problems is the product solving and how is that benefiting you?
Barracuda gives me a visual of emails that flow in and out of our environment. This is not something that, say, Exchange Admin can do.


    Real Estate

Great tool for spam management

  • March 28, 2025
  • Review verified by G2

What do you like best about the product?
The advanced threat protection works very well and we find it super valuable when managing the spam and fishing emails that come through.
What do you dislike about the product?
Sometimes, it can catch a decent amount of emails that are not spam.
What problems is the product solving and how is that benefiting you?
Stopping phishing attacks, blocking impersonation attacks. Reducing risks of users falling for impersonation attempts.


    John C.

Solid Tool for Email Protection

  • March 28, 2025
  • Review verified by G2

What do you like best about the product?
The amount of flexibility that is offered with the tool to keep your Email environment safe from phishing, spam, etc... is awesome and really lets our team keep our hands off of the admin portal for as long as necessary.
What do you dislike about the product?
The dashboard itself is a little odd, even the new version, hoping they amp it up a little bit.
What problems is the product solving and how is that benefiting you?
Solving directed attacks at our environment by blocking malicious emails and also quarantining junk/spam emails for our users.


    Education Management

Good product for the price

  • March 28, 2025
  • Review verified by G2

What do you like best about the product?
Was an easy setup process and being in the cloud it got me off my on prem Barracuda device.
What do you dislike about the product?
Does not support Google authentication to let users in to manage their quarantine and spam.
What problems is the product solving and how is that benefiting you?
It stops most of the spam and threat actor emails.


    Philip B.

Barracuda cloud archiving Review

  • March 28, 2025
  • Review provided by G2

What do you like best about the product?
Our depts has been on this for a few years now and love it. Biggest reason is due to the fact that we dont need to host it so it is once less server we have to worry about.
What do you dislike about the product?
At this point for what we use it for we have not come across any downsides
What problems is the product solving and how is that benefiting you?
Dont have to have a server on premises


    Retail

Great software to help monitor incoming emails

  • March 28, 2025
  • Review verified by G2

What do you like best about the product?
Easy to use and check what emails have come though the system. Easy to allow or block emails coming through. I use this a couple of times a week.
What do you dislike about the product?
There is nothing so far that I can see not to like about the product
What problems is the product solving and how is that benefiting you?
Its blocking a lot of unwanted spam and phishing emails to the users so we have more time to work on other thing s.


    David J.

Barracuda Email Protection is amazing!

  • March 27, 2025
  • Review verified by G2

What do you like best about the product?
Barracuda Email Protection has helped us so much by protecting us from malicious email and spam.
What do you dislike about the product?
I don't have any issues with Barracuda Email Protection.
What problems is the product solving and how is that benefiting you?
Barracuda Email Protection helps us by scanning all incoming and outgoing emails and helping to protect us from malicious emails and also the high volume of SPAM that comes in daily.


    Tamás Hunor D.

Useful tool for users and admins too

  • December 20, 2024
  • Review verified by G2

What do you like best about the product?
Gives a really cool additional layer and a good overview to see the incoming threads. The UI is great.
What do you dislike about the product?
I would love to see more reports, action items or notifications.
What problems is the product solving and how is that benefiting you?
Adds an additional layer to our SPAM filter to filter out emails, with extra intelligence.


    Mental Health Care

in 6 months it has already stopped multiple account take-overs

  • December 13, 2024
  • Review verified by G2

What do you like best about the product?
We have been using Barracuda Impersonation for 6 months, and the at-a-glance visibility it gives us into the state of our user's accounts is invaluable. Already it has stopped several account take over attempts, by alerting us when an account was being accessed from outside the country or when rules were being created for an account. The easy to use step-by-step account review has helped us verify nothing malicious has gone out of our user's accounts, and clamp down immediately when an alert goes off.
We were able to set it up in 15 minutes and were up and running checking all our user's connectivity for the past month on the same day. Connecting it to M365 was a breeze, and it uses robust connection APIs. We use this every day.
Barracuda support has always been just a phone call away, and they always have answers to all our communication questions.
What do you dislike about the product?
It would be fantastic if it played a larger role within the M365 ecosystem. Micorosft has a larger ID Threat Protection platform, but it's cumbersome and difficult to get going, and requires advanced licensing.
Barracuda gives us some of that functionality, but additional reporting like device compliance, or additional user Identity metrics would be extremely helpful.
What problems is the product solving and how is that benefiting you?
Visibility into account take over, alerts on suspicious activity, protects against phishing attacks.


    Naida B.

Excellent product and support

  • December 12, 2024
  • Review provided by G2

What do you like best about the product?
Great customer support and east of use to accomany a great product.
What do you dislike about the product?
So far we have not had any downsides to it.
What problems is the product solving and how is that benefiting you?
Keeping the email better protected than simple built in security from Microsoft.