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System found multiple domains impersonating as our company domain
What do you like best about the product?
Easy to setup and test getting ready to rollout in production environment
What do you dislike about the product?
Difference between Domain Fraud Protection and Impersonation Protection can be a bit confusing in the managment interface.
What problems is the product solving and how is that benefiting you?
Less likely to get spam email with malware hidden in the code
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the best solution!
What do you like best about the product?
Barracuda Networks has been an incredibly helpful company for our business. We love their products—they are reliable, innovative, and easy to use. Their customer service is simply the best, always responsive and ready to assist with any issue. Highly recommend!
What do you dislike about the product?
nothing we like all them products.......
What problems is the product solving and how is that benefiting you?
cyber security
Definitely functional, not convinced about usefullness.
What do you like best about the product?
It definitely works. It's dead simple to set up and another layer of protection that reduces the number of scams reaching inboxes.
What do you dislike about the product?
There are a lot of false positives. I'm not entirely convinced of its usefulness
What problems is the product solving and how is that benefiting you?
We've been using Impersonation Protection for about a month now. About 30% of the time we get false positives, typically when a user is forwarding something from their personal email to their work account which is somewhat annoying. That said, the service has prevented a good amount of fairly obvious scams that should be targeting HR (though typically aren't) trying to get the targeted user to change the direct deposit information of the person being impersonated.
Works most of the time, but still lets stuff through
What do you like best about the product?
It does cut down on the amount of phishing emails that come in to our company that Barracuda ESG doesnt catch.
What do you dislike about the product?
allowing senders or domains through doesnt always work. marking false positives doesnt appear to do anything either.
What problems is the product solving and how is that benefiting you?
Phishing attempts are reduced in our environment
It gives us peace of mind.
What do you like best about the product?
It's transparent and requires minimum user interruptions.
What do you dislike about the product?
Nothing comes to mind at this moment, will add later.
What problems is the product solving and how is that benefiting you?
Impersonation spams could interrupt our daily work flow. And Barracuda protection shield our organization from these potential risks.
Too many false positives based on algorithms, no real improvement
What do you like best about the product?
It is a decent high level security dashboard.
What do you dislike about the product?
Tons of false positives massively over-weighting the sending address e.g. gmail, icloud, outlook.com are almost impossible to get delivered because they have a rep score of 0. We have had repeated issues where customers would email nothing more than a screenshot of our app or a photo of an invoice, as requested by agents, and they would be blocked/moved to Junk because of impersonation protection's "extremely high confidence" of phishing when in fact there is no real way to phish this way.
What problems is the product solving and how is that benefiting you?
It keeps in front of some basic phishing attempts.
Works smoothly, in the background, haven't had a problem since using it
What do you like best about the product?
It's kept our office systems safe and protected, post hack.
What do you dislike about the product?
I can't really say I have any negative issues.
What problems is the product solving and how is that benefiting you?
It's prevented a repeat of the IT problem we had before starting to use it.
It is extremely proactive - and has been a valuable addition to our security environment.
What do you like best about the product?
Speed and Accuracy is amazing - constant monitoring is invaluable.
What do you dislike about the product?
Does catch legitimate items - but this is preferred over missing an impersonation.
What problems is the product solving and how is that benefiting you?
It has geratly helped improve our community awareness.
Effective and Reliable
What do you like best about the product?
The upside of using Impersonation Protection is that once it is set up, it learns the environment and users to work without any interaction. Easy to use and UI is straightforward.
What do you dislike about the product?
The only downside for Impersonation Protection is that we cannot submit false positives within the system. An email has to be sent separately outside of the system.
What problems is the product solving and how is that benefiting you?
The amount of spearphishing emails it finds provides efficiency to my workflow.
A great product that has made security better
What do you like best about the product?
The ability to automatically sort through logs and bring problems to our attention.
What do you dislike about the product?
Nothing really. There are false positives but those are the ones where human interaction is able to determine that once we figure things out.
What problems is the product solving and how is that benefiting you?
Our SPAM protection, mail encryption, and security posture are all imporved with better details, more logical processing, and prompt alerting.
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