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External reviews

335 reviews
from G2

External reviews are not included in the AWS star rating for the product.


    Retail

Real Time Monitoring and alerting for Mulesoft

  • April 15, 2025
  • Review provided by G2

What do you like best about the product?
We are using the on-prem Mulesoft as our integration platform. We have more than 200+ applications with millions of messages on a daily basis. We have integrated with Sumologic for log monitoring and real time alerts. We are able to setup alerting using the out of the box and also setup dashboards.
What do you dislike about the product?
Sometimes we have seen the log entries are getting duplicated and also the time stamps are mismatched with the source entries.
What problems is the product solving and how is that benefiting you?
We are using the on-prem Mulesoft as our integration platform. We have more than 200+ applications with millions of messages on a daily basis. We have integrated with Sumologic for log monitoring and real time alerts


    Financial Services

Great tool to monitor and analyze logs

  • March 27, 2025
  • Review verified by G2

What do you like best about the product?
Very easy to use and many different tools to navigate it easily
What do you dislike about the product?
You can get lost on all the different options it has
What problems is the product solving and how is that benefiting you?
Helps us monitor our apps


    Joshua W.

Quality Product, Premium Price, Excellent Support

  • March 27, 2025
  • Review verified by G2

What do you like best about the product?
The dashboards are very comprehensive and offer a variety of ways to view your data. I find the pricing structure easy to understand and forecast, which is complemented by the analytic abilities the platform has to offer.

I also feel it is important to state that the level of support and dedication to your account is spectacular. Sumo make the relationship feel like a partnership.

Sumo Logic has integrated seamlessly into our tech stack, and is used every second of the day. Implementation is simple and well supported, it would be hard to replace.
What do you dislike about the product?
The pricing is definitely premium. This isn't to say it doesn't offer good value, it really does. I have also found the script language difficult to learn.
What problems is the product solving and how is that benefiting you?
Sumo is helping us identify incidents and accurately log our production servers.


    Information Technology and Services

The ultimate logging tool

  • March 26, 2025
  • Review provided by G2

What do you like best about the product?
The solution is highly scalable , easy to implement and contains simple user interfaces
What do you dislike about the product?
Data retention policy could be better and more flexible
What problems is the product solving and how is that benefiting you?
I work with customer experience teams, sumo logic helps in triaging and resolving issues faster


    Mehrdad P.

Great logging tool, with a strong query language

  • March 25, 2025
  • Review verified by G2

What do you like best about the product?
It is easy to use. I like the documentations. The copilot plugin is helpful too. I have been using SumoLogic for different tools pretty often and they are great and we can categorize data or shard them easily.
What do you dislike about the product?
More examples on the documentation section can be helpful.
What problems is the product solving and how is that benefiting you?
Logs and reporting


    Christian D.

SumoLogic Review

  • March 24, 2025
  • Review verified by G2

What do you like best about the product?
We value sumologic as our SIEM on security. It is very helpful on query and ease of use for monitoring and setting up alerts. We use this everyday for critical monitoring.
What do you dislike about the product?
It needs more tutorials on queries and pipelines. Monitoring on logging size too.
What problems is the product solving and how is that benefiting you?
Sumo Logic effectively solves issues related to log management and real-time monitoring, enabling me to quickly identify and troubleshoot problems, gain valuable insights from data, and enhance overall system performance, which ultimately improves operational efficiency.


    Construction

Sumo is best tool to get the collective information like logs, features and monitoring

  • March 21, 2025
  • Review provided by G2

What do you like best about the product?
I like the way of easy usage while writing queries to get collective information with the help of Copilot. Very easy to implement to get the data by the number of features and integration in the application as well.
What do you dislike about the product?
Not storing more than 90 days of data to fetch, if they can keep at least 180 days of data, that would be great.
What problems is the product solving and how is that benefiting you?
We have added triggers to get collective of information by features and log, to analyze from our side to improve our product day to day.


    Accounting

SumoLogic review

  • March 20, 2025
  • Review verified by G2

What do you like best about the product?
For simple queries, usage feels relatively intuitive and easy to pick up
What do you dislike about the product?
Query language has a learning curve - can take some time to pick up and get used to for complex queries
What problems is the product solving and how is that benefiting you?
Observability, particularly in an incident resolution context. Being able to narrow down on affected entities and root causes


    Accounting

Useful cloud logging software

  • March 20, 2025
  • Review verified by G2

What do you like best about the product?
It is helpful for debugging errors, finding more out about how services interact, and for finding service usage.
What do you dislike about the product?
You have to know the query syntax to get information from certain services, it would be helpful to have a navigator.
What problems is the product solving and how is that benefiting you?
It helps with deploying and monitoring there arent any problems in the logs from the deployments, its also helpful for tracking down what services use your service and the proportion, its also good for tracking errors in the staging environments.


    Accounting

Amazing experience over multiple services for correlation tracking

  • March 20, 2025
  • Review verified by G2

What do you like best about the product?
I can make requests to see logs over multiple services and consolidate them in one dashboard.
What do you dislike about the product?
The UI is starting to become dated compared to tools like NewRelic
What problems is the product solving and how is that benefiting you?
We're using sumologic primarily for logging and dashboards for our kubernetes microservices. It fits it's purpose very well!