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Well worth the investment
What do you like best about the product?
We have improved our site search results and what is being delivered to our customers. Also, their customer support is fantastic and there are a number of features that bring the platform to life.
What do you dislike about the product?
The cost limits only certain types of businesses to be able to afford the Algolia services. So it may not be the right solution for everyone.
What problems is the product solving and how is that benefiting you?
With our former search solution, we weren't able to pull in the deep levels of attributes that we now have with Algolia. That has been extremely helpful.
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Good, while there are areas for improvement
What do you like best about the product?
Good UI, fast integration, comprehensive documentation, multiple platforms support. Great search engine in general.
Nice customer support.
Nice customer support.
What do you dislike about the product?
Quite expensive. Does not supports caching mechanisms. No alert configuration, just 1 common. Limited query logic. especially "A OR (B AND C) OR (D AND E) " is not supported.
Proper Array of object filtering on multiple fields is not supported. You need to created multiple records with the same asset and unique objects in each record form the array.
Query suggestion does not help in our case. as its basically the "most popular terms" for today. Some terms can be valid now but not on the next day.
Proper Array of object filtering on multiple fields is not supported. You need to created multiple records with the same asset and unique objects in each record form the array.
Query suggestion does not help in our case. as its basically the "most popular terms" for today. Some terms can be valid now but not on the next day.
What problems is the product solving and how is that benefiting you?
helps to improve videos with fast, relevant search, reducing user frustration and bounce rates. solves problems like poor search UX, low conversion rates, and difficulty navigating large datasets. Especially in our content platforms. Can also boost engagement by connecting users to what they want instantly.
Best in class Search experience
What do you like best about the product?
Algolia is a robust and extremely efficient search tool. The dedication and availability of senior engineers and product owners is essential and makes Algolia best in class i technology as well as services
What do you dislike about the product?
Some of the new products are not as practical as the core search engine.
What problems is the product solving and how is that benefiting you?
Algolia offers fast and efficient search with good control on recall and great accuracy. The rules are a combination of dynamic and flexible options to optimize results. Algolia works well in merchandising too. We use Algolia across dozens of ecommerce sites and Apps, within different categories from Grocery to Furniture, Fashion and Beauty.
AI-Powered Search with more control than Drupal default site search
What do you like best about the product?
We had several sales calls with Algolia to determine it was the right product for our client. Then when we entered into an agreement we had very detailed weekly onboarding sessions to teach us about the tool. The dashboard is very user friendly and there's so many different features. We're excited about the level of control we'll have with this tool compared to the default site search tools through a CMS like Drupal or Wordpress, or ElasticSearch via AWS. This is nice because we can see why a search is ranking a certain way right through the dashboard and will save us time from having to do trial and error to make the site search as relevant as possible.
What do you dislike about the product?
There are so many features that it can seem overwhelming to start at first. We are also one of the first clients using this in a non-ecommerce way so there were not as many uses cases we could reference. The tool is expensive but worth it so far.
What problems is the product solving and how is that benefiting you?
Giving the website admins more control over the site search. We can come up with our search results ranking strategy and manage it in the Algolia dashboard. It's way more transparent than the basic site search ranking rules we'd get through Drupal or Wordpress. Then there's the AI powered part that pays attention to what users are searching for and personalizes their website experience from there.
Simple and easy to use tool for designing your website search
What do you like best about the product?
Easy to use index design and with the analytics features to track CTR and also conduct A/B experiment from the platform itself.
The platform can be easily used to monitor search regularly to see daily / monthly reports. Analytics Insights can help improve search using simple ranking and sorting attributes.
The platform can be easily used to monitor search regularly to see daily / monthly reports. Analytics Insights can help improve search using simple ranking and sorting attributes.
What do you dislike about the product?
Faced challenges regarding updating the records in the index. Also, call support is not available even in premium paid plan.This is a bummer.
What problems is the product solving and how is that benefiting you?
Making enterprise search easy to experiment with analyse and improve.
Somewhat satisfied
What do you like best about the product?
Direct connect to BigCommerce. User friendly platform, easy to navigate and see whats going on.
What do you dislike about the product?
Very limited in the information that is linked between BigCommerce and Algolia. Wish it was all information.
What problems is the product solving and how is that benefiting you?
Algolia is allowing us to have a more robust search functionality. Eventually it will start recommending products.
Ease of Use, Ease of Implementation, Customer Support
What do you like best about the product?
Ease of Use, Ease of Implementation, Customer Support
What do you dislike about the product?
Limited synonyms, number of features, limited rule for keywords
What problems is the product solving and how is that benefiting you?
rules, analytics, synonyms, a/b test
My experience with Algolia implementation
What do you like best about the product?
The search result response time is really fast. Also the matching criteria for each can be customized. So, it's really helpful during the impmentation.
What do you dislike about the product?
Searching in multiple indexes at a single query was difficult to implement.
What problems is the product solving and how is that benefiting you?
Algolia is best for searching with fastest response time which reduces the database load and the search result accuracy for customer. I used Algolia for searching searching Blog posts and Product brochures.
A Key Growth Driver Across Multiple Companies
What do you like best about the product?
Algolia is a highly scalable search solution that integrates seamlessly with other composable technologies. It allows for effective collaboration between product, marketing, and engineering teams, streamlining the process of managing search ranking strategies. I’ve found their OOTB tools for A/B testing, search ranking management, and front-end components to be incredibly valuable in reducing development time while improving search performance.
What do you dislike about the product?
Understanding Algolia’s pricing and how costs scale can be a challenge at times. The cost structure isn’t always immediately clear, which makes it harder to forecast as projects grow.
What problems is the product solving and how is that benefiting you?
Algolia excels at connecting users to content and products quickly through fast search functionality and personalized recommendations. This capability drives user engagement and, ultimately, growth for businesses.
The smartest search and merchandising tool on the market
What do you like best about the product?
It uses our data in a really intelligent way, and is very good at presenting this back to you in a way that demonstrates its value, and performance against the norm.
What do you dislike about the product?
There's a steep learning curve for new users and the user interface and how it operates can be a bit daunting for non-technical team members.
What problems is the product solving and how is that benefiting you?
It has removed the manual aspect of merchanding our collection pages search results and then showing us the additional value it has generated from doing this.
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