What do you like best about the product?

Good UI, fast integration, comprehensive documentation, multiple platforms support. Great search engine in general.
Nice customer support.

What do you dislike about the product?

Quite expensive. Does not supports caching mechanisms. No alert configuration, just 1 common. Limited query logic. especially "A OR (B AND C) OR (D AND E) " is not supported.
Proper Array of object filtering on multiple fields is not supported. You need to created multiple records with the same asset and unique objects in each record form the array.
Query suggestion does not help in our case. as its basically the "most popular terms" for today. Some terms can be valid now but not on the next day.

What problems is the product solving and how is that benefiting you?

helps to improve videos with fast, relevant search, reducing user frustration and bounce rates. solves problems like poor search UX, low conversion rates, and difficulty navigating large datasets. Especially in our content platforms. Can also boost engagement by connecting users to what they want instantly.