Great product and training
What do you like best about the product?
The capability to add structure and Gen AI together is excellent, as it creates a very conversational but controlled experience for the end user. It is easy to get up to speed with the basics, and then there's a lot to learn when going up to the advanced level which is great because it gives more control over the end result.
What do you dislike about the product?
Sometimes it can be a bit fiddly when configuring outputs from Gen AI blocks. I had to write a post-processor script to get this to work, because the entity array would be in different formats each time.
What problems is the product solving and how is that benefiting you?
We are an IT integration development consultancy and we develop bots for clients using Kore.ai.
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