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JumpCloud with features for centrelized identity management with single sign-on
What do you like best about the product?
It offers good features that allow us to have everything at hand to manage access to identities, execute scripts, and manage user directory numbers. I also like the automation of user cycles and the management of mobile devices, and finally, the support team is always available.
What do you dislike about the product?
I dont like that Ive had some issues with reporting and device management.
What problems is the product solving and how is that benefiting you?
This software called JumpCloud is ideal, it solves many problems, especially in individual access management, unified endpoints, and cloud directory services. It is excellent for obtaining single access to different resources and managing users and devices with great ease.
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I have been handling 11,700 users in JumpCloud
What do you like best about the product?
User Directory, Device Monitoring, SSO Application
What do you dislike about the product?
Android Interface that did not give me enough information
What problems is the product solving and how is that benefiting you?
SSO Application. Using One password for all application
Jumpcloud best software to manage and control devices
What do you like best about the product?
IT's password policy and way of managing software and use to command section.
What do you dislike about the product?
it's nothing to dislike best in use. love it.
What problems is the product solving and how is that benefiting you?
IT's remote support is best and easy to access and many feature in remote support 3 types of support available and we applied different different type of policy applies on system according to requirement .
It has been good and intuitive
What do you like best about the product?
I really like that JumpCloud simplifies user and device management in a single platform. The ability to manage identities, enforce security policies, and control access across different environments (Windows, Mac, Linux) is super convenient. Also, the integration with various apps and SSO support makes authentication seamless. Plus, the UI is clean and easy to navigate.
What do you dislike about the product?
The UI can feel slow at times, and some integrations lack flexibility. Also, troubleshooting errors isn’t always straightforward.
What problems is the product solving and how is that benefiting you?
JumpCloud simplifies user and device management, enhances security with SSO and MFA, and reduces the need for on-prem directories. It saves time and improves access control.
Solid directory services and workstation management for mixed PC/Apple environments.
What do you like best about the product?
We purchased JumpCloud because we needed a single solution to work worldwide in an environment that was 80/20 PCs to Macs. It manages both better than competing solutions.
What do you dislike about the product?
JumpCloud keeps adding features and increasing the cost per user. It would be better if we could not pay for features we don't use.
What problems is the product solving and how is that benefiting you?
If I used Azure AD, I'd still need a product like Jamf to managed my Macs. Even though it's gotten more expensive over the years, it's still cost competitive with other (multi-product) solutions.
Great Device Management Tool
What do you like best about the product?
It has everything you need to start your journey for IT SOC2 Compliance. Highly recommend.
What do you dislike about the product?
Sometime the auto updates don't work well or get hung up.
What problems is the product solving and how is that benefiting you?
MDM it is great to manage all the company devices.
The best MDM tool I’ve used so far, excels at simplicity and features
What do you like best about the product?
I really like that once setup, it gets out of the way of the user and admins while still providing powerful and convenient features to both. I really like the log in portal it provides.
What do you dislike about the product?
My only complaint, is that users reported it slowing down their systems at first, but I think this is probably just a bias.
What problems is the product solving and how is that benefiting you?
Jumpcloud help us make sure that users are in compliance with security policies and it also provides a log in portal for users that simplifies SSO access to common work services.
A great solution for SME's looking for AD-like features without the on-prem requirement
What do you like best about the product?
Being able to manage users remotely, as well as have the best parts about AD without the downsides of an on-prem setup
What do you dislike about the product?
It's a bit expensive in the upper tiers, but you do get what you pay for ultimately.
What problems is the product solving and how is that benefiting you?
It allows us to effectively synchronise our machine users with our 365 Users.
Easy and secure access to everything I need
What do you like best about the product?
Authentication. Is fast and reliable, making password management much easier.
What do you dislike about the product?
The option to enable MFA should become mandatory as soon as you log in and it is disabled.
What problems is the product solving and how is that benefiting you?
The possibility of changing the password directly on the web portal or through the user's own password manager in Windows.
Feedback Regarding JumpCloud
What do you like best about the product?
It integrates identity, access, and device management into one platform. It gives us easiness of control.
It supports Windows, macOS, Linux, and cloud environments on a single platform.
We efficiently utilize SSO for approximately 500 applications, including our proprietary tools.
Zero Trust Security is a great feature that we are trying to implement. It includes rigorous access controls, ensuring top-tier security.
Strengthens user authentication with an additional layer of security.
It scales easily without any infrastructure issues.
Enforces policies effectively and enables remote device wiping, which works tremendously in User/Device Off-boarding.
Achieves seamless synching with existing Active Directory environments.
It supports Windows, macOS, Linux, and cloud environments on a single platform.
We efficiently utilize SSO for approximately 500 applications, including our proprietary tools.
Zero Trust Security is a great feature that we are trying to implement. It includes rigorous access controls, ensuring top-tier security.
Strengthens user authentication with an additional layer of security.
It scales easily without any infrastructure issues.
Enforces policies effectively and enables remote device wiping, which works tremendously in User/Device Off-boarding.
Achieves seamless synching with existing Active Directory environments.
What do you dislike about the product?
Pricing is a bit high.
Lacks deep customization and adaptive authentication.
Limited Office 365 integration.
Support is slow with inconsistent documentation. Maximum times it goes with Feature request.
Lacks deep customization and adaptive authentication.
Limited Office 365 integration.
Support is slow with inconsistent documentation. Maximum times it goes with Feature request.
What problems is the product solving and how is that benefiting you?
JumpCloud simplifies identity, access, and device management across multiple platforms, enabling secure SSO, Zero Trust security, seamless scaling, policy enforcement, and smooth AD integration—all in one unified solution.
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