What do you like best about the product?

We wanted to add analytics to our app without making it difficult. ThoughtSpot’s embedding feature made that easy. Now, our users can search their data directly inside our product, just like they would in Google.

The setup was faster than we expected and we didn’t need our dev team to get it working. It connects well with our existing data sources and updates in real time, so users always see fresh insights.

Another thing I like is how ThoughtSpot’s AI suggests questions and insights. It helps our users find trends they might not have thought to look for.

Their support team has also been really helpful whenever we needed guidance.

What do you dislike about the product?

It’s fast and easy to use, but sometimes we run into minor limitations that require extra steps.

What problems is the product solving and how is that benefiting you?

Before ThoughtSpot, we struggled with making data accessible to our customers. We had reports, but they weren’t interactive, our users had to wait for updates.
Now, our customers can ask their questions and get answers instantly. They don’t have to wait on pre-built dashboards or wait for someone to pull data for them. It’s made our product much more valuable and improved customer satisfaction.