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Mixed review
What do you like best about the product?
It is a wonderfull tool to organize and communicate to our learners. It has great number of useful features. The customer support is also great
What do you dislike about the product?
We use Docebo with 3 Extended Enterprise. The support at implementation to the team on one of the EE went very well, the other team was left in the dark and had to find out a lot of stuff on their own. On how to work with EE there is not some much documented. A real pitty is that at some level you can't treat them als actual 3 different entities. e.g. you can't make a distinction between a user registering to an EE, to an super admin you'll have 2xcheck to which entity the user belongs. Also some inconstancies bother me on managing, groups, catalogs, courses, ... same idea but the way presented completely different and confusing
What problems is the product solving and how is that benefiting you?
it brings all courses for all our solutions in one place, also all learners which allows us to follow up and know what knowledge our partners, our employees have
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Brilliant support team and seamless onboarding experience.
What do you like best about the product?
The Docebo staff. From scoping the project, finalising the contract, onboarding and the ongoing support. It has truly been a pleasure working with the team.
What do you dislike about the product?
There are some out of the box features which I feel should be standard in all LMS systems. I wish there was more flexibiity with the overall layout without having to use custom CSS.
What problems is the product solving and how is that benefiting you?
Providing the Australian renewables industry with educational content.
Better Than Most But Lacking Modern Architecture
What do you like best about the product?
The UI is definitely one of the best among other developers. The integration with LinkedIn Learning for content is also really strong.
What do you dislike about the product?
Super difficult to implement. Backend configuration is 10-years out of date and it's challenging if not impossible to undo misconfigurations without the API or paying for additional services.
What problems is the product solving and how is that benefiting you?
Centralizing learning and development materials, integrating with LinkedIn Learning, and managing ILT events and attendance.
System that keeps on growing and improving
What do you like best about the product?
Docebo is an all around decent Learning Management System that has been getting continually developed into a platform that supports more and more learning needs at our organization. Learning Systems feel like they can fall into categories with how they are developed...and for the enterprise? There are very few that fall into a similar category as Docebo. We see and can feel the continued investments into the base platform on an ongoing basis.
The system has a rich eco-system of add-ons. If I had to describe it in one word - and you are looking for a system to grow with your initiatve? Docebo is seriously extensible!
Customer support is responsive, my CSM and Account Mgr relationships are strong and we are always learning about newer features coming along with the team.
Docebo's Community, University, monthly training events, and yearly conference support the opportunity to learn from others as well as the product about how to bend the system to our brand and will making it a welcomed tool in our eco-system of Saas. This goes far and way beyond and Help documentation.
The system has a rich eco-system of add-ons. If I had to describe it in one word - and you are looking for a system to grow with your initiatve? Docebo is seriously extensible!
Customer support is responsive, my CSM and Account Mgr relationships are strong and we are always learning about newer features coming along with the team.
Docebo's Community, University, monthly training events, and yearly conference support the opportunity to learn from others as well as the product about how to bend the system to our brand and will making it a welcomed tool in our eco-system of Saas. This goes far and way beyond and Help documentation.
What do you dislike about the product?
I cannot lie - all learning systems can grow and improve in spaces. Being able to manage a system that fits most of your organization's needs is on the shoulder of the implementer and those that steer the implementer to take on. Its my opinion that it is still growing with skills and certifications.
What problems is the product solving and how is that benefiting you?
Tracked training and learning and insights at various levels of the organization. Structured learning has taken on a newer life at our organization.
Excellent LMS for high stakes and complex learning needs
What do you like best about the product?
It offers many features that are customizable for use in medium to large organizations.
What do you dislike about the product?
There are some areas that could use improvement; some that are useable but are only in specific situations.
What problems is the product solving and how is that benefiting you?
Docebo can deliver soft skills learning as well as being used in an integration with another licensing training sytem.
An intuitive, user friendly platform
What do you like best about the product?
For our context, where we are catering to a wide range of needs across multiple languages, and with a heavy emphasis on a look and feel coherent with the branding of our other environments, Docebo has proved to be a great choice. We are also happy with the steady stream of upgrades and improvements to the UI and features as well as first class support.
What do you dislike about the product?
Some areas of the back-office could be improved for when you have lots of content as we do to make them more user friendly. Also searchability could also be improved so that it covers all the areas of the site not just the course catalogues. We hope also that AI will make more of an impact on the overall experience than it does currently.
What problems is the product solving and how is that benefiting you?
Docebo allows us to cater to a wide range of learning needs for our global partners across multiple languages.
A top quality LMS with premium support
What do you like best about the product?
Aside from the LMS being user friendly and capable of everything you need from an LMS, I have to say the aftersales support is top-notch. The team actively work with you to set up and maintain your LMS. They are experts in their field, friendly and supportive.
What do you dislike about the product?
So far I haven't encountered anything I dislike. The team are actively improving the platform and making sure you're aware of the updates.
What problems is the product solving and how is that benefiting you?
After using two previous LMS sytems, we were looking for an LMS that is easy to use and administrate and provides our customers with top-notch learning experience. Docebo has allowed us to quickly and easily set up training course for external customers and internal staff training.
Great and constantly improving LMS with excellent support
What do you like best about the product?
We have used Docebo for over 2 years now and it has been an extremly positive and productive partnership which has seen our team revolutionise the way that we measure training impact and even win some awards!
Docebo provide excellent and fast support and have taken the time to understand our business to ensure they can offer us comprehensive guidance and meet our objectives and goals. There is also a Docebo community where other system administrators share ideas and solutions.
The system itself is easy to use, customisable and user friendly.
User management is simple and intuitive and was easily moulded to fit our company structure and network.
Docebo are always improving the system and use customer feedback and an ideas portal to deliver useful and exciting updates. A roadmap of upcoming features and changes is provided.
Docebo provide excellent and fast support and have taken the time to understand our business to ensure they can offer us comprehensive guidance and meet our objectives and goals. There is also a Docebo community where other system administrators share ideas and solutions.
The system itself is easy to use, customisable and user friendly.
User management is simple and intuitive and was easily moulded to fit our company structure and network.
Docebo are always improving the system and use customer feedback and an ideas portal to deliver useful and exciting updates. A roadmap of upcoming features and changes is provided.
What do you dislike about the product?
Some features frequently requested by the user community are launceh as paid add-ons but this is rare.
What problems is the product solving and how is that benefiting you?
Docebo helps us onboard and upskill a large amount of employees efficiently and comprehensively. Results have been fantastic with improved ramping times to get new employees up to speed and we have had unexpected results such as reduced staff turnover too.
User-friendly with a slick backend
What do you like best about the product?
Docebo works easily out of the box. It has most of the standard functionailty you would expect for a corporate LMS. It is easy to categorize training, deliver workshops, and schedule facilitation. Docebo pushes out frequent updates, and often they improve the oversall system.
What do you dislike about the product?
There are some random quirks that make Docebo a little less than perfect, and you can see people on the forums asking about these workarounds every day. Some of their updates are confusing and it seems like they sometimes miss the mark with the community.
What problems is the product solving and how is that benefiting you?
We did not have an LMS before Docebo. It allows us to reach staff that were previously very hard to get ahold of.
Docebo, an admin frendly LMS
What do you like best about the product?
Docebo is not only a user-Friendly Interface but also has an Intuitive and easy-to-navigate interface for both administrators and learners.
With many integrations and new features the Docebo Team is always there to provide support when needed.
With many integrations and new features the Docebo Team is always there to provide support when needed.
What do you dislike about the product?
NOthing that I dislike, however although Docebo provides different types of report we require a very complex type of reporting that is not available inside Decobo. But with report extracting we managed to create the report from the extracted information from Docebo.
What problems is the product solving and how is that benefiting you?
The ability to provide a company with difffernt brands one platform to host all the trainings and be able to have a different look and feel to each brand while being under one roof
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