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Solid and mostly logical LMS that is growing in the right direction
What do you like best about the product?
Docebo is a solid choice for a corporate LMS. Features currently meet most needs for running compliance and professional development learning programs, and a lot of the newest features/roadmap plans are ambitious and exciting, including their AI tools, Community cohort learning tools, and Insights for data visualization. The development team listens to the needs/wants of the Docebo Community and introduces new features/advances quarterly, which is enough to make you feel like there is true progress but not so speedy as to be difficult to keep up with. Recent changes enabled batch unenrollment and archiving, which is really handy. The Docebo Community is a friendly place to get answers and workarounds, when needed. Customer Support has been decent and occasionally exceptionally good. The new Roadmap feature gives a lot more visibility into what's going to be changing soon.
What do you dislike about the product?
There are some significant drawbacks to the notifications feature but a new notifications engine is on the way next month, so I'm optimistic that some of the things I want to see will be coming or at least possible in the future. Not all entities can be duplicated (learning plans, etc.) which can be cumbersome. There is no real way to retire a course so everyone has some version of a workaround; that's not great.
What problems is the product solving and how is that benefiting you?
Any large corporate environment will have HR and Regulatory Compliance training that must be provided and reported on easily. Docebo is more than up to the task. With Extended Enterprise, it's possible to manage multiple "doorways" to your "data warehouse" which gives us a lot of cross-department management functionality.
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Docebo LMS - Great Experience!
What do you like best about the product?
Easy to use from both an administrator or a user account. I'm able to delegate responsibilities to power users to empower them to view their team, run reports, or even enroll users in specific courses. We're able to integrate graphics and our own branding into the LMS fairly easily. When we have questions or need help figuring out how to do something, they have a great knowledge base to read through, plus a chat system for help, and even our customer account representative can call us and walk us through something.
What do you dislike about the product?
It's tough to find things we don't necessarily like about the platform. Initially it was a little difficult to set up permissions for certain levels of users like managers or associates.
What problems is the product solving and how is that benefiting you?
We had an issue with a previous LMS provider and how they weren't advancing their product to fit the needs of many of their customers. Docebo is constantly sending out new features alerts/road maps of what they're working on. We've had more stability with their platform than others in the past. It's easy to use for our associates and we have seen more engagement with Docebo's LMS.
Docebo is user friendly with comprehensive reporting, but lacks dynamic content authoring
What do you like best about the product?
Docebo stood out for me and I love it still after two years for its intuitive reporting features, making it easy for users (including provisioned client admins) to pull custom reports without hassle. As an admin, I've found the platform incredibly quick to learn, which is an advantage when training others. Additionally, the course creation process is smooth and efficient, saving time and reducing complications. Lastly, Docebo is constantly releasing intuitive and exciting new features.
What do you dislike about the product?
One drawback of Docebo is the lack of an advanced content authoring tool, especially for HTML pages. Unlike some other LMS platforms, it doesn't have an in-product capability to create dynamic HTML pages or designs in courses similar to Canva. Adding this would elevate the platform's value significantly.
What problems is the product solving and how is that benefiting you?
Docebo solves the problem of complex LMS' by offering an intuitive platform, reporting tools, a user-friendly design, and intuitive new features.
Solution to grow with
What do you like best about the product?
We chose Docebo as an LMS solution as it provided flexibility, ease of use, and the ability to create a visually branded and designed interface. Our team appreciates that there are meaningful enhancements to continually create a better admin and user experience, which is why we have added it to our long-term roadmap. I personally appreciate the admin support chat and email team. They are always helpful and responsive, and if they're not sure how to help, they get back to you with at least some kind of answer. This really helps to make us feel that they are researching and looking into the issues or questions and not brushing them off. I'm an admin of other learning tools and do not get as great virtual support as Docebo provides.
What do you dislike about the product?
I have been an admin or power user of several different LMSs, and so far, there is not a perfect system. The couple's overall dislike of Docebo is the need to have an in-platform authoring tool that is robust, interactive, and has more options and tools. They just launched a version, but it is very basic. This would allow us to launch the platform globally, as other regions need in platform authoring. The other piece is that Docebo has a Salesforce-type technical approach, where they have premium partners that can assist with dev and API work. Their internal team is difficult to reach, and can take weeks and be very costly to support the platform. The premium partners are great although when direct technical support for deep and complicated needs, it's difficult to get easy support.
What problems is the product solving and how is that benefiting you?
Our company was using another LMS provider that was not integrated well and there was low engagement. We did put a lot of effort and resources to build out the Docebo LMS, which paid off as we have high engagement, a deep seeded admin and power user team, and the platform has been quickly integrated into company learning quickly. We were also solving for the ability to provide a home page access to dealers that can't have access to all internal learnings. When a dealer self-registeres, they can take a learning path to receive a product coupon code upon completion of that learning path. This was a bit difficult to figure out and took a bit of time and effort but it it is active and have great engagement with dealers so far.
Docebo Learn Review
What do you like best about the product?
Some of the upsides of using Docebo is the overall customizability of the platform. It is nice to be able to grant different access to different users and tailor the platform to meet a variety of needs. I also really like the quick responses from our CSM and AM.
What do you dislike about the product?
Some of the things I like least about Docebo is the lack of consistency across the platform. For example, some areas have the option to sort and filter columns or have a search field while others do not. Not having these options across the platform can lead to frustration and endless scrolling - especially when there is a lot of data.
What problems is the product solving and how is that benefiting you?
Docebo is helping to streamline our learning opportunities across a national organization. It allows us to keep accurate records in one central location which is a huge benefit for audit/compliance purposes and it allows our employees to have one source of truth for learning as opposed to multiple systems/vendors.
5 Star LMS
What do you like best about the product?
The things i like best about Docebo
1. skills management tools: a learner can tailor their learning based on their strengths and choose learning to enhance their learning areas. the platform can recommend courses to help learners.
2. Love the community and support with many great ideas.
1. skills management tools: a learner can tailor their learning based on their strengths and choose learning to enhance their learning areas. the platform can recommend courses to help learners.
2. Love the community and support with many great ideas.
What do you dislike about the product?
Gamification and social learning needs more development.
Some items in the reporting structure can be better (observation checklist, learning plan reporting)
please add functionality for adding QR codes for courses/session/surveys
need ability to duplicate ILT courses so the duplicates have all the session information. Right now everything has to be rebuilt when we duplicate a course.
Some items in the reporting structure can be better (observation checklist, learning plan reporting)
please add functionality for adding QR codes for courses/session/surveys
need ability to duplicate ILT courses so the duplicates have all the session information. Right now everything has to be rebuilt when we duplicate a course.
What problems is the product solving and how is that benefiting you?
building courses with many ILT/cohorts.
The Docebo platform has many great features and regular updates.
What do you like best about the product?
The system is versatile, efficient, and has a modern UX/UI for admins and end users. There are many things to like, but those are the key ones.
Docebo helps improve compliance & risk management with automated emails to complete compliance, with escalations to managers.
The cost is competitive for a full-featured LMS.
We create internal/operational efficiencies by using automation and data import to automatically add people to groups, which is very helpful to reduce maintenance.
Docebo helps improve compliance & risk management with automated emails to complete compliance, with escalations to managers.
The cost is competitive for a full-featured LMS.
We create internal/operational efficiencies by using automation and data import to automatically add people to groups, which is very helpful to reduce maintenance.
What do you dislike about the product?
Some of the reporting options are limited to the service, although new dashboards are now available. Docebo is improving there. I don't like the video player for channels. It's very limited compared to basic video hosting platforms that offer way more features and reporting options.
What problems is the product solving and how is that benefiting you?
Sharing learning content and effectively reporting on usage is the primary focus of the system. Our old LMS had many reporting issues and didn't have a good user experience. Docebo has a great user experience that's very customizable. Usability issues with our old LMS caused us to look at other LMS's. Docebo was picked because of the overall features that were well-rounded compared to other LMS companies.
Enhancing User experiences Through Social Learning
What do you like best about the product?
Docebo takes traditional LMS learning practices and enhances them by incorporating social networking concepts to engage learners in their journeys further.
What do you dislike about the product?
There are a significant number of useful features that tend to be missing small part for it to enhance the user experience and expand functionality. Examples would be how managers can enroll direct reports in a course but if it is a live instructor-led training, they can not enroll them in the session, only the course.
What problems is the product solving and how is that benefiting you?
This platform is providing enhanced visibility to users, both internal and external, on their trainings with our organization. It is also allowing us to expand access to tracked training content and allow expansion to additional departments on data and inclusion to this.
A very good product that will be always better
What do you like best about the product?
What I like most about Docebo is its exceptional user-friendliness, both for the end user and the administrator. The platform is packed with features that offer great flexibility, allowing it to be tailored not only to the needs of the organization but also to specific projects you want to execute using it. This versatility makes it an extremely effective tool for managing learning and development within any organization.Additionally, the system appears to be genuinely focused on continuous improvement, with constant releases of new features or updates to existing ones, aligned with trends in the learning and development space. There is also a strong community of users who are active and seem to be heard by the system’s developers, which adds further value.
What do you dislike about the product?
What I don’t like is that large-scale usability, for example, in highly structured international companies with many stakeholders, requires careful planning. However, this planning may need to be revised due to updates and new features that the system releases without the possibility of blocking them.
What problems is the product solving and how is that benefiting you?
Docebo allows us to have an LMS across the entire group that supports a bidirectional approach, enabling both top-down and bottom-up usage. In addition to this, it ensures all the typical functionalities of an LMS, making it a versatile and comprehensive solution for our learning and development needs.
Docebo for Better Learning Experience
What do you like best about the product?
It has more integrations and automation capabilities
What do you dislike about the product?
Bit Complex and more and more options if you are new, have to learn a big.
What problems is the product solving and how is that benefiting you?
Automatic enrolment based on the user categories
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