What do you like best about the product?

Simple to use, good support chat function, good workflows, they cover the processes well. Super users can manages the functionalities, roles, accesses in a userfriendly way. Not too much programming required. Power user roles can be created in a very flexible and easy way. Good, user friendly screens but the design is not uniform unfortunately.

What do you dislike about the product?

The catalogues cannot be structured using subcatalogues, not enough searching finctionality for users to find the courses of their interest. Bulk upload functions are not working for all data elements in the system: we have to use the API Explorer which is very complex for not IT experts (Jason files etc.). To develop the CSV upload of all data elemnts in the system would increase the user experience a lot. Homepage designe could be extended for the colors, and graphical elemnts as well (no programming please if it is possibel). More options would be good to create automated assigment rules withot skripts. Outlook calendar integration is not working as it is expacted, this is a big disappointment for our users. Sending out the invitation is very complicated and it is not working as it would be required. The Docebo support site is getting better and better but in some cases the support documents are not helpful. They are worded in such a way that they are difficult to understand or find the description of the functionality what we would like to use in the tool. Eg.: enrollment options, creating a course (there are a lot like this). I would suggest to reorganize the support documents according to the functionalities appering on the screen using the application by the super/power users. The different data sourses cannot be linked with each other according to the requiremnts creating more complex Excel reports. The scheduled reports can be sent out in CSV format only (It is a big disadvantage!) Also a big disadvantage that in case the Learnig Plan enrollment message and the Course Enrollment message are both switched on, the user will get multiple enrolment messages about the same course. We are not able to switch on both enrollment notifications at the same time, unfortunately.

What problems is the product solving and how is that benefiting you?

The learning processes can be integrated in the company culture much better than previously. Learning is closer to employees and managers, much easier to meet the compiance processes. Centralized database and learning processes worldwide. Better user experience.

What do you like best about the product?

The ability to create the best user education experience by being able to create and customize learning material, user experience, and enrich the user's experience with additional add-ons that plug into our business and other systems used is huge. Docebo offers a vast array of solutions for whatever our needs are. As a leader, their user analytics and Insights dashboard serve up the information I need to gauge and measure impact and success, and in turn, can share this insight with other admins so that all learning leaders within our company as well as those created as customer admin are informed and enabled. As a user in their community I know my voice is heard and it matters, product improvements and releases are not only relevant but are usually an answer to a need asked en mass.

What do you dislike about the product?

I occasionally get a version of writer's block when it comes to creating a page or a course in a new or creative way, while Docebo offers fully-customizable widgets and blocks of content, guidance on building a page to meet a specific need would be appreciated, choosing from pre-loaded page templates would be amazing. There is also a big need for universal links to courses, currently we utilize a few sub-domains and each set requires unique links, rather than being able to share one universal link to anyone who needs to access. We're managing for now, but it would be a huge improvement.

What problems is the product solving and how is that benefiting you?

The ability to serve up customized learning experiences to our different user groups, based on each group's needs. Translated material and accessible experiences provided to all is easily configurable, and we are able to share admin responsibility and tasks amongst our internal teams to help manage their customers directly. We are now able to collect and analyze our user data, and view via their beautiful dashboards, which makes communicating value up to our leaders smooth and easily accomplished. Docebo is also keeping up with the times and we are excited to dive into AI-generated course content and assessment questions, further expanding on our ability to provide a customized and deeply informed experience to our users.

What do you like best about the product?

The ability to customise almost anything. Lots of flexibility and ability to make it personalised for almost each and every user. The support we received from the GuyKat team was also exceptional. We use most of the features and are aiming for a slow roll out once the basics have stuck.
Overall the admin expereince has been great with the back end being quite easy to use.

What do you dislike about the product?

Some of the features are a little clunky although they are consistently improving them. Small example is transfering the course types or the furations from Go1 to the sytem could be a bit easier/better

What problems is the product solving and how is that benefiting you?

The ability to scale content across all our offices and make administration of ILT easier

What do you like best about the product?

The ability to customize the learner experience

What do you dislike about the product?

There is some major functionality that leaves a lot to be desired, like reporting or being able to duplicate Learning Plans and Instructor-led training

What problems is the product solving and how is that benefiting you?

Docebo provides a place for us to host our learning content and provides various solutions to help drive learner engagement

What do you like best about the product?

I think that I like most about Docebo is that the UI is easy to navigate.

What do you dislike about the product?

I think the thing that I dislike the most about Docebo is that it seems to be hard to change or adjust anything.

What problems is the product solving and how is that benefiting you?

We use Docebo as the base of our product platform

What do you like best about the product?

Access to the customer success team as they are able to me support me when needed. Intergration was good and easy and the system is easy to use too. The system is used frequently and compliance love it.

What do you dislike about the product?

The onboarding experience was awful as they did not explain the number of great feature that Docebo has and we found out later that there was so much more to the system.

What problems is the product solving and how is that benefiting you?

It helps us keep track of all the compliance training, also give us ideas on how to make the system much better.

What do you like best about the product?

Docebo has been easily customizable for us and allows us to create exactly what we need.
The reporting tool has been improving over time and it's getting much better.

What do you dislike about the product?

There are still some limitation, some quality of life improvements could be made, like seeing who has power user rights on a course directly from the course.
Customer service is always reactive but they tend to not be able to help us.

What problems is the product solving and how is that benefiting you?

Docebo allows us to create a platform where we can train our employees, but most importantly we are able to provide a solid career improvement tool.

What do you like best about the product?

What we like best about Docebo is its ability to scale and adapt to various learning needs, offering high configurability and customization options.

Docebo can be easily tailored to accommodate diverse audiences and a wide range of use cases, making it highly versatile.

Improvements are continuously made to the system, with updates that reflect the latest industry trends and learning technologies. This ensures that the platform not only meets current needs but also anticipates future demands.

As a result, engaging and impactful learning experiences are consistently delivered, keeping learners motivated and aligned with organizational goals.

What do you dislike about the product?

There are a few basic features, such as the notification module and certificate app, retraining app, etc., that we are still waiting to see upgraded.

What problems is the product solving and how is that benefiting you?

Docebo helped us unify siloed learning programs and deliver tailored experiences to diverse audiences through its scalable platform. It allows us to streamline employee development and client training, improving engagement and reducing time to competency. The platform’s customization options ensure our learning initiatives align with organizational goals.

What do you like best about the product?

Having control over the look and feel of our platform allows us to custom-tailor our platform to our different user groups. Making it more user friendly and engaging.

What do you dislike about the product?

When requesting assistance being referred to Knowledge-Based Articles instead of the support staff explaining or working through the question/issue.

What problems is the product solving and how is that benefiting you?

We are currently working through restructuring our courses so certificates are not being duplicated. We are also using the platform to verify someone in a non-member status is accurate.

What do you like best about the product?

The number thing I love about this platform is the customizable learning paths that Docebo offers. Docebo makes this process seamless by allowing me to design personalized learning journeys that ensure employees progress through courses in a structured manner, building the skills they need at the right pace.

Its machine learning algorithms make recommendations to learners based on their behavior, which keeps them engaged and ensures they are exposed to relevant content. This level of personalization is something I hadn’t encountered with other platforms, and it’s been incredibly useful in boosting completion rates and overall engagement.

The platform’s design is intuitive and requires little to no training to get started. Both administrators and learners find it easy to navigate, which reduces the learning curve and encourages adoption.

Docebo’s support for both online and instructor-led training makes it a versatile solution that caters to different learning styles, boosting learner engagement and effectiveness.

The detailed reporting capabilities enable real-time tracking of learner progress, allowing me to make data-driven decisions. This also helps demonstrate ROI for our learning initiatives to upper management.

The mobile app offers flexibility for learners, particularly those with busy schedules or who work remotely, enabling them to complete training on the go.

Docebo can accommodate small teams or entire enterprises, making it a scalable solution for organizations of all sizes. The platform grows with the organization, whether training is for 100 employees or 10,000.

The platform integrates easily with various other software applications, such as HR systems and content management systems, streamlining administrative tasks

What do you dislike about the product?

There is basically nothing to complain about, which is already quite a rarity, when it comes to different tools.Docebo is basically only benefits without any flaws, at least judging from our experience

What problems is the product solving and how is that benefiting you?

In the world of corporate training, one size doesn’t fit all. Some employees thrive in self-paced e-learning environments, while others benefit from instructor-led training (ILT) sessions. Docebo’s blended learning capabilities allow me to offer a combination of e-learning, ILT, and virtual classrooms, ensuring that every learner gets the training experience that suits them best. This flexibility has significantly improved the effectiveness of our programs, as learners are more engaged and retain information better when they can learn in a style that resonates with them.

Docebo has been particularly beneficial because of its scalability. In my role, I’m responsible for the training and development of employees across multiple departments and even external partners. With Docebo, I can easily scale up or down based on the needs of the organization, whether that’s onboarding new hires, launching compliance training for existing staff, or delivering specialized training programs for external stakeholders. The platform is capable of supporting thousands of learners without compromising performance, making it ideal for organizations of any size.

One of Docebo’s strongest points is its ability to integrate with a variety of other software systems that we use in our organization. For example, it seamlessly integrates with HR platforms, such as BambooHR, and communication tools like Slack, enabling smooth workflows and ensuring that training aligns with broader organizational objectives. This integration capability has saved countless hours that would otherwise be spent manually syncing data between systems, allowing me to focus on strategy rather than admin tasks.

In today’s fast-paced world, learning doesn’t always happen at a desk. Docebo’s mobile learning feature has been a significant benefit, especially for our employees who are frequently on the go. The mobile app allows learners to access training modules, participate in discussions, and complete assessments from their smartphones or tablets, giving them the flexibility to learn at their own pace, whenever and wherever they choose. This feature has been instrumental in improving course completion rates, as learners are no longer restricted to traditional work hours to complete their training