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External reviews

315 reviews
from G2

External reviews are not included in the AWS star rating for the product.


    Tarun B.

Love how I can share insights with my team

  • April 01, 2025
  • Review provided by G2

What do you like best about the product?
Sharing insights is quick and easy. Instead of sending static reports or endless emails, I can share a live link, and everyone sees the latest data. No need to refresh or ask for updates.
Collaboration is smooth too. Team members can apply their own filters or adjust views in real time which makes discussions more productive.
What do you dislike about the product?
Setting permissions for external users takes a little extra effort.
What problems is the product solving and how is that benefiting you?
It keeps all of us on the same page without constant back-and-forth messages. Decisions get made faster.


    Lisa B.

ThoughtSpot makes it easy to add analytics to our app

  • March 24, 2025
  • Review provided by G2

What do you like best about the product?
We wanted to add analytics to our app without making it difficult. ThoughtSpot’s embedding feature made that easy. Now, our users can search their data directly inside our product, just like they would in Google.

The setup was faster than we expected and we didn’t need our dev team to get it working. It connects well with our existing data sources and updates in real time, so users always see fresh insights.

Another thing I like is how ThoughtSpot’s AI suggests questions and insights. It helps our users find trends they might not have thought to look for.

Their support team has also been really helpful whenever we needed guidance.
What do you dislike about the product?
It’s fast and easy to use, but sometimes we run into minor limitations that require extra steps.
What problems is the product solving and how is that benefiting you?
Before ThoughtSpot, we struggled with making data accessible to our customers. We had reports, but they weren’t interactive, our users had to wait for updates.
Now, our customers can ask their questions and get answers instantly. They don’t have to wait on pre-built dashboards or wait for someone to pull data for them. It’s made our product much more valuable and improved customer satisfaction.


    L B.

Great support team that actually helps

  • March 24, 2025
  • Review verified by G2

What do you like best about the product?
I really like how helpful the support team is. Anytime I run into a issue or have a question, they respond quick and actually give real answers instead of just copy pasting something from docs. They take the time to understand my problem and help fix it.
I also appreciate the training sessions and documentation they provide. It made it way easier for me to get comfortable using ThoughtSpot.
What do you dislike about the product?
Sometimes, more complex issues take longer to fix especially if they need engineering support. But the team is always responsive and keeps me updated, so it's not too bad.
What problems is the product solving and how is that benefiting you?
ThoughtSpot saves me time by making it easy to find and use data without extra steps.


    Lavishka T.

Fast and easy analytics for everyone

  • March 24, 2025
  • Review verified by G2

What do you like best about the product?
I like how easy it is to analyze data without needing to know sql. I can just type a question and get charts or tables right away. It’s really fast and saves me from waiting on reports.
Another thing I like is how interactive everything is. If I need to dig deeper, I can click on the data and explore more without starting over. It makes business intelligence and analytics simple and quick.
What do you dislike about the product?
Some advanced analytics need extra setup, and it takes a bit to learn all the features. But once you get used to it, its really powerful.
What problems is the product solving and how is that benefiting you?
ThoughtSpot makes it easy to find insights without waiting for reports or needing technical skills.


    Max B.

Easy way to get answers from data

  • March 10, 2025
  • Review verified by G2

What do you like best about the product?
I like the way our team gets the data we need without a data expert. ThoughtSpot’s search function makes it easy to just type in a question and get answers right away. No complex querys and no waiting. It saves us so much time.

Another thing I like is how easily it connects to different data sources. We set it up with our existing systems without any problems, and it updates in real time. So we always have the latest data.

The built-in AI is also a big plus. It helps find insights we might not have thought to look for

Their support team is also great.
What do you dislike about the product?
It takes a little getting used to. especially if you’re used to traditional BI tools like Tableau.
What problems is the product solving and how is that benefiting you?
I used to waste so much time waiting for reports or trying to write big querys just to get the data I needed. If I needed something quickly, I had to ask the data team. It wasn’t always an option. It slowed everything down and made decision-making harder.

With ThoughtSpot, that problem is gone. Now, I can just type in a question and get answers immediatley. I don’t have to depend on anyone else or spend hours figuring out querys. It’s made my work so much faster and easier.


    Retail

Exceptional Tool for Real-Time Insights and Dashboard Creation

  • February 05, 2025
  • Review verified by G2

What do you like best about the product?
ThoughtSpot's AI-driven highlights are a game-changer, providing valuable insights with minimal effort. The platform's user-friendly interface makes it incredibly easy to create detailed dashboards, even for those without a technical background. The real-time insights ensure that our team is always working with the most up-to-date information, which significantly enhances our decision-making process The account team has equally been exceptional in being part of the team and helping find solutions for us and our clients.
What do you dislike about the product?
Honestly, there's nothing to dislike about ThoughtSpot. It has consistently met and exceeded our expectations.
What problems is the product solving and how is that benefiting you?
ThoughtSpot is instrumental in building demos for our sales team, allowing us to showcase the platform's capabilities effectively. Additionally, it helps us create real-time reporting environments for our clients, which is crucial in demonstrating the commercial benefits of our solutions. This not only enhances our sales presentations but also provides our clients with immediate, actionable insights, leading to better decision-making and increased satisfaction.


    Amy R.

Happy with Thoughtspot

  • December 23, 2024
  • Review verified by G2

What do you like best about the product?
Easy to review, easy to build your own custom dashboards
What do you dislike about the product?
Nothing I can think of - I use it almost every day.
What problems is the product solving and how is that benefiting you?
Quickly put information into dashboards


    Cheryl N.

modern analytics interface

  • December 11, 2024
  • Review provided by G2

What do you like best about the product?
nice visuals, modern approach to analytics, efficiencies with TML, good customer support, good embedded functionality
What do you dislike about the product?
report components are not re-usable e.g. formulae, some features still not matured, e.g. syncs breaking, and sync to slack only shows first page
What problems is the product solving and how is that benefiting you?
allowing us to roll out access to our clients by making use of embedded analytics and also row level security
improving data usage by sync to slack and gsheets


    Information Technology and Services

Innovative BI tool which feels approachable for business users

  • December 10, 2024
  • Review verified by G2

What do you like best about the product?
Quick implementation, intuitive UI for business users, innovative features (AI questions), great drill and interactive functionality for business users, awesome customer support, embedding dashboards into our customer portal is easy and works well.
What do you dislike about the product?
Thoughtspot is a premium option on the market, limited customization that comes with the nice user interface.
What problems is the product solving and how is that benefiting you?
We use thoughtspot for 2 purposes: 1. Making data and insights available to the entire company. 2. Embedding dashboards and data for our customers to access in our customer portals.


    Niamh M.

Amazing support, great technology!

  • December 01, 2024
  • Review verified by G2

What do you like best about the product?
The team really help you get the most out of the product and benefit from all of the features.
What do you dislike about the product?
Sometimes the features dont suit all of our needs so we need to create some workarounds
What problems is the product solving and how is that benefiting you?
Getting live, easy to read and understand analytics out to our clients whenever they need them.