Great Product, Slow Sales
What do you like best about the product?
The MDM is brilliant, easy to integrate & manage, and the remote control feature is perfect for off-site environments. Once setup you don't really have to worry about it too much as it locks the devices down exactly how you want them and can send Geofence alerts when the device has been taken away from its designated workplace.
What do you dislike about the product?
Sales team are slow, I only want a few licences but the 'Self-serve' feature only allows 25 minimum clients without contacting support. I was expecting a same-day response as I was buying a product, but still no reply from anyone. All low-tier packages should be easily buyable without contacting a support team.
What problems is the product solving and how is that benefiting you?
Easily locking down devices with MDM and remotely installing custom-made applications.
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